NETSCOUT nGeniusONE vs Riverbed NPM+ comparison

"The stability of this product is ok."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"We build application dashboards and performance indexes for locations."

"This solution has cut our overall troubleshooting time by several days."

"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."

"The support is good."

"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."

"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."

"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."

"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."

"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."

"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."

"Alluvio Network Performance Management is good for troubleshooting."

"Some of the filters could be easier to see and to set up."

"The stability is only fair. It goes down a lot."

"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."

"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."

"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day."

"It could have an easier to understand interface."

"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."

"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."

"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."

"Alluvio Network Performance Management is good for troubleshooting."

"Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary."

"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"We have a premium customized contract for the solution."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"The product is too expensive compared to other products."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"The tool's pricing is high and I would rate it one out of ten."