NETSCOUT nGeniusONE vs TruView comparison

NETSCOUT nGeniusONE and TruView are both solutions in the Network Monitoring Software category. NETSCOUT nGeniusONE is ranked #29 with an average rating of 8.7, while TruView is ranked #71 with an average rating of 5.0. NETSCOUT nGeniusONE holds a 1.2% mindshare in NMS, compared to TruView’s 0.4% mindshare. Additionally, 94% of NETSCOUT nGeniusONE users are willing to recommend the solution, compared to 100% of TruView users who would recommend it.

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

3,630 Views
2,650 Comparison Views

94% willing to recommend

TruView

Read 17 TruView reviews

737 Views
693 Comparison Views

100% willing to recommend

NETSCOUT nGeniusONE

TruView

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and TruView compete in network performance monitoring. Data comparisons suggest TruView has an upper hand with feature set and perceived worth despite higher pricing and deployment challenges.

Features: NETSCOUT nGeniusONE offers comprehensive network monitoring, traffic analysis, and predictive analytics. TruView features integrated network, application, and infrastructure monitoring with deep performance insights, appealing to those seeking advanced capabilities.

Room for Improvement: NETSCOUT could enhance feature depth, improve application monitoring, and expand infrastructure visibility. TruView could simplify deployment, reduce configuration complexity, and provide clearer integration processes.

Ease of Deployment and Customer Service: TruView's deployment is robust but complex, supported by responsive customer service. NETSCOUT nGeniusONE has a streamlined installation and intuitive deployment, with consistent and prompt customer support.

Pricing and ROI: NETSCOUT nGeniusONE offers balanced setup costs with predictable pricing and strong ROI through effective network management. TruView requires higher initial investment due to its features, yet promises substantial long-term ROI from performance optimization.

To learn more, read our detailed NETSCOUT nGeniusONE vs. TruView Report (Updated: December 2025).

Buyer's Guide

NETSCOUT nGeniusONE vs. TruView

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

TruView

Ranking in Network Monitoring Software

71st

Average Rating

9.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. The mindshare of TruView is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.2%
TruView	0.4%
Other	98.4%

Network Monitoring Software

Featured Reviews

EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

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Zotex

Network Engineer at a comms service provider with 1,001-5,000 employees

Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network

We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The packet-based searching capability of NETSCOUT is highly valued as it allows us to better analyze the network."

"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."

"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."

"The most valuable features are visibility, real-time, on-demand."

"Network faults are easily and quickly identified through dashboards and drill down."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."

"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."

More NETSCOUT nGeniusONE pros

"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."

"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."

Cons

"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."

"The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase."

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."

"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."

"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."

"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."

More NETSCOUT nGeniusONE cons

"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."

"We have faced delays in data retrieval and the lack of support due to the product being out of service."

Pricing and Cost Advice

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"The biggest problem we have with this product is the expense."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"It is a little overall pricey and expensive, but you get what you pay for."

"The platform is expensive."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"The price is only for acquisition; it's not a licence."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

More NETSCOUT nGeniusONE pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

What needs improvement with TruView?

We have faced delays in data retrieval and the lack of support due to the product being out of service.

See all answers

What is your primary use case for TruView?

We use TruView to monitor traffic, analyze flows, track packets, and measure bandwidth across our network. This helps us gain insights into our network's performance, detect any anomalies or attack...

See all answers

What advice do you have for others considering TruView?

Overall, I would rate TruView a nine out of ten. I would recommend it for mid-sized organizations, particularly those with fewer than two thousand people, as it offers flexible licensing without de...

See all answers

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Product Reports

Buyer's Guide

NETSCOUT nGeniusONE

January 2026

Download NETSCOUT nGeniusONE product report

Buyer's Guide

TruView

January 2026

Download TruView product report

Also Known As

NETSCOUT nGenius, nGeniusONE

No data available

Overview

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Visual TruView by Fluke Networks is a unified solution for Application Aware Network Performance Management (AANPM). TruView embeds the most important data sources such as packet, transaction, NetFlow/IPFIX, and SNMP to present analytics in a time-correlated single dashboard view. These correlated views help you quickly see how well the infrastructure is transporting applications and how well those applications are performing in the context of end-user experience. And, TruView’s integrated 10 Gbps full line rate stream-to-disk packet capture ensures you’ll never miss an important event again.

NETSCOUT

Sample Customers

Cerner Corporation

FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.

Buyer's Guide

NETSCOUT nGeniusONE vs. TruView

December 2025

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