Netsurion vs Secureworks Taegis Managed XDR / MDR comparison

Why PeerSpot?

Netsurion and Sophos are both solutions in the Managed Security Services Providers (MSSP) category. Netsurion is ranked #20, while Sophos is ranked #2. Netsurion holds a 1.4% mindshare in MSSP, compared to Sophos’s 6.3% mindshare. Additionally, 92% of Netsurion users are willing to recommend the solution, compared to 92% of Sophos users who would recommend it.

Netsurion

Read 24 Netsurion reviews

5,877 Views
764 Comparison Views

92% willing to recommend

Secureworks Taegis Managed ...

Read 14 Secureworks Taegis Managed XDR / MDR reviews

6,727 Views
2,960 Comparison Views

92% willing to recommend

Netsurion

Secureworks Taegis Managed ...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Secureworks Taegis Managed XDR/MDR and Netsurion compete in the cybersecurity market, aiming to enhance threat detection and response. Secureworks Taegis appears superior in delivering advanced features, while Netsurion's cost-effectiveness and speedy deployment rank high in user preference.

Features: Secureworks Taegis offers advanced threat analytics, automated response, and comprehensive visibility. It integrates seamlessly with multiple solutions, including Azure AD, and provides detailed real-time alerts. Netsurion stands out for its easy integration, actionable threat intelligence, and real-time alerting. It supports centralized log monitoring and flexible integration to reduce alert noise and deliver clear actionable insights.

Room for Improvement: Secureworks could enhance its deployment process, which requires significant resources, and offer a more budget-friendly pricing model. Improved machine learning detectors could elevate its analytical capabilities. While user interface improvements have been made, there remains room for UI modernization. Netsurion might benefit from offering more intuitive UI enhancements, extending its real-time monitoring scope, and improving log data display for quicker event analysis. Better customization options for reports and dashboards could add value.

Ease of Deployment and Customer Service: Secureworks follows a robust deployment process that is supported extensively but demands more resources. Their customer service provides knowledgeable and helpful support. Netsurion excels with an efficient deployment, backed by highly responsive customer service, resulting in quick implementation and ongoing support.

Pricing and ROI: Secureworks comes with a higher setup cost aligned to its comprehensive features, potentially offering high ROI for businesses needing deep threat analytics. Netsurion’s competitive pricing strategy is attractive for budget-conscious organizations, delivering reasonable ROI with efficient threat management capabilities and flexible security solutions.

To learn more, read our detailed Netsurion vs. Secureworks Taegis Managed XDR / MDR Report (Updated: September 2026).

Buyer's Guide

Netsurion vs. Secureworks Taegis Managed XDR / MDR

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Netsurion

Ranking in Managed Security Services Providers (MSSP)

20th

Ranking in Managed Detection and Response (MDR)

29th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (48th), SOC as a Service (7th), Extended Detection and Response (XDR) (42nd)

Secureworks Taegis Managed ...

Ranking in Managed Security Services Providers (MSSP)

2nd

Ranking in Managed Detection and Response (MDR)

18th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2026, in the Managed Security Services Providers (MSSP) category, the mindshare of Netsurion is 1.4%, up from 0.8% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 6.3%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Security Services Providers (MSSP) Mindshare Distribution
Product	Mindshare (%)
Secureworks Taegis Managed XDR / MDR	6.3%
Netsurion	1.4%
Other	92.3%

Managed Security Services Providers (MSSP)

Featured Reviews

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

reviewer2396166

VP International Business and Alliances at a tech services company with 51-200 employees

Customers have found quick incident response and proactive security management through effective threat detection

Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

"The managed service is great value which saves you a full-time employee on your staff by being able to outsource it to EventTracker to review all the logs and cull through the data to make recommendations and identify threats, then how to remediate them."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"What I like most about Netsurion is the level of visibility and reporting."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

More Netsurion pros

"There are some patent pending detectors within the platform that provides a lot of value."

"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."

"The most valuable feature is the fast alerting and response time."

"The knowledge base is up to date and easy to use."

"The solution definitely made us way more aware of the possibilities out there."

"The pricing is flexible."

"The solution is great for managing alerts and dealing with them as they arise."

"The advantage of using this solution is that the setup is done quickly and can be done in-house."

More Secureworks Taegis Managed XDR / MDR pros

Cons

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"Netsurion's SOC can be a bit too aggressive at times."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."

More Netsurion cons

"Dell Secureworks could improve its integration with other third-party solutions."

"In terms of ROI, I'd be surprised if there is any investment return on the SIM."

"Secureworks Taegis ManagedXDR's query language and stability need improvement."

"I would rate the scalability at 50%. We have been having a problem as we are shifting from a previous appliance to a virtual machine."

"GUI for resolving tickets is terrible. Non-intuitive, offering a dizzying array of options, often none of which made sense even for common problems."

"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."

"It would be nice if the solution were a little more affordable."

"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."

More Secureworks Taegis Managed XDR / MDR cons

Pricing and Cost Advice

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

More Netsurion pricing and cost advice

"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."

"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."

"The pricing of Dell Secureworks is very reasonable."

"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."

"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."

"The Red Cloak agent is free."

"It is expensive but there is no better product than this."

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Top Industries

By visitors reading reviews

Outsourcing Company

19%

Construction Company

12%

Performing Arts

Manufacturing Company

Construction Company

12%

Comms Service Provider

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	5

Questions from the Community

Ask a question

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What needs improvement with Secureworks Taegis ManagedXDR?

I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...

See all answers

What is your primary use case for Secureworks Taegis ManagedXDR?

The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.

See all answers

What advice do you have for others considering Secureworks Taegis ManagedXDR?

I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.

See all answers

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Product Reports

Buyer's Guide

Netsurion

September 2026

Download Netsurion product report

Buyer's Guide

Secureworks Taegis Managed XDR / MDR

August 2026

Secureworks Taegis Managed XDR / MDR report

Download Secureworks Taegis Managed XDR / MDR product report

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker

Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR

Overview

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Netsurion

Secureworks Taegis Managed XDR/MDR offers robust threat detection and response capabilities with valuable features including rapid alerting, flexible pricing, and comprehensive threat intelligence. Its integration abilities enhance value for users by providing clear, actionable alerts.

Tailored for advanced security operations, Secureworks Taegis Managed XDR/MDR provides a comprehensive security framework with IDS/IPS capabilities, real-time monitoring, and seamless endpoint control. Users benefit from its integration with platforms like Azure AD and support tools like Microsoft 365 and Carbon Black. Machine learning detectors and the ability to quarantine threats effectively underline its efficiency, while the human touch in support is a significant draw. While its GUI for ticket resolution and log integration could improve, its high-fidelity alerts and rapid response form an essential part of threat management. Updates to its query language, reporting, and AI integration are areas of potential growth.

What are the key features of Secureworks Taegis Managed XDR/MDR?

Comprehensive Threat Intelligence: Provides in-depth insights into potential threats.
Real-Time Monitoring: Constant vigilance over network and endpoint activities.
Seamless Endpoint Control: Ensures effective management of device operations.
Machine Learning Detectors: Uses AI to enhance threat detection.
Integration Capabilities: Works with platforms like Azure AD and Microsoft 365.

What benefits or ROI should reviews highlight?

Clear Alerting: Reduces noise to present actionable alerts.
Flexible Pricing: Adapts to the budgetary needs of clients.
Human Support: Expertise-driven support enhances user confidence.
Enhanced Visibility: Improved oversight into security events and responses.
Swift Response: Quickly addresses security incidents to minimize risk.

In healthcare, finance, and other industries, Secureworks Taegis Managed XDR/MDR provides essential services like threat detection, vulnerability management, and risk mitigation. It facilitates secure operations by serving as a central hub for network traffic analysis, antivirus scans, and log monitoring, making it indispensable for robust security infrastructure.

Sophos

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

RICOH, Owens and Minor

Buyer's Guide

Netsurion vs. Secureworks Taegis Managed XDR / MDR

September 2026

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