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Secureworks Taegis Managed XDR / MDR vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Security Services Providers (MSSP) (2nd)
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Secureworks Taegis Managed XDR / MDR is 2.4%, down from 4.9% compared to the previous year. The mindshare of SentinelOne Vigilance is 3.9%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Vigilance3.9%
Secureworks Taegis Managed XDR / MDR2.4%
Other93.7%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.
DB
Managing Director at MaDaTec GmbH
Provides innovative security features and accurate real-time threat management
From my reseller and partner perspective, the best features in the products are easy deployment, really small size installation, and an update process. It is a Gartner leader, so there is a lot of innovation in it. Regarding real-time monitoring features, it is absolutely accurate and automatically handled in most cases if configured correctly. I am actually able to synthesize machine learning with human experience to manage complex threats in IRs. This is included as part of the back-office strategy that they run through an AI process. I assess the importance of having 24/7 security coverage provided by SentinelOne Vigilance to be highly needed. As a customer, I have seen benefits from using it, and I can assure that it is 100% protected against many threats, and it is always in the actual state. I have observed improvements in Incident Response speeds since integrating SentinelOne Vigilance, as there are far more incidents automatically detected and cleared than before.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can easily isolate affected machines in the network."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"The solution definitely made us way more aware of the possibilities out there."
"The most valuable features are IDS and IPS."
"There are some patent pending detectors within the platform that provides a lot of value."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
"The pricing is flexible."
"SentinelOne Vigilance is a very stable solution."
"SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature. SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows."
"The endpoint security software is great."
"Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning."
"The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand."
"SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues."
"The most valuable functions are automated pricing and ensuring the console is clean."
"The rollback feature offered by the product is good."
 

Cons

"It would be nice if the solution were a little more affordable."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"The deployment could definitely be improved."
"Dell Secureworks could improve its integration with other third-party solutions."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly."
"The tool needs improvement in clear communication and detection."
"When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service."
"There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge."
"SentinelOne Vigilance doesn't actively monitor incoming emails or offer an email plugin for Outlook."
"The process to replicate exclusions is not user-friendly."
"The solution's memory forensics capabilities and hard disk capacities are quite basic."
"Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once."
 

Pricing and Cost Advice

"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The pricing of Dell Secureworks is very reasonable."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"It is expensive but there is no better product than this."
"The Red Cloak agent is free."
"I rate the product's pricing an eight out of ten since it is really expensive, but it is well worth what my company gets."
"I give the cost a three out of ten."
"The tool's pricing is slightly cheaper than other alternatives. It's not just about licensing costs; because we already have it implemented, we can save money on deployment and initial setup. Additionally, SentinelOne Vigilance is slightly cheaper in licensing, maybe around 10-15 percent cheaper."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"I rate the solution's pricing a five out of ten since it is a very highly-priced solution."
"The licensing cost depends on the number of connected devices and whether you purchase additional services."
"SentinelOne Vigilance is priced in a normal range."
"The solution’s pricing is very reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
15%
Manufacturing Company
11%
Healthcare Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise4
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
 

Also Known As

Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
No data available
 

Overview

 

Sample Customers

RICOH, Owens and Minor
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about Secureworks Taegis Managed XDR / MDR vs. SentinelOne Vigilance and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.