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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

SentinelOne Vigilance provides reliable protection against ransomware and malware, ensuring it isn't compromised.
The system employs advanced behavioral analytics and machine learning for effective endpoint management.
Advantages include easy setup and a highly rated customer service experience.
SentinelOne's rollback feature is unique, notably absent in competitors like Cisco, Fortinet, and Cortex XDR.
SentinelOne is praised for its comprehensive protection across various platforms, promising complete ransomware recovery.

CONS

The knowledge base is not accessible to customers, and upgrades require removing SentinelOne Vigilance, resulting in data loss.
There is a lack of support for mobile and Linux endpoints, and issues exist with memory forensics and hard disk capacities.
Deployment is challenging, with difficulties in tuning and removing the agent without the dashboard.
False positives require policy changes, and there is no direct monitoring of incoming emails or Outlook plugin.
Integration capabilities with other products have shortcomings, and the lack of a local hub server for updates is noted.
 

SentinelOne Vigilance Pros review quotes

SP
Managing Member at Pender & Associates
May 5, 2022
The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand.
DanielMelissa - PeerSpot reviewer
CTO at N4B
Jun 21, 2020
The most valuable feature is protection against ransomware and malware.
Jose Nunes - PeerSpot reviewer
Head of IT and Communications at Sonangol
Feb 6, 2022
SentinelOne Vigilance has very good detection.
Learn what your peers think about SentinelOne Vigilance. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer986433 - PeerSpot reviewer
Senior Security Engineer at a tech services company with 1,001-5,000 employees
Feb 23, 2022
Stable solution for protecting, deploying, and managing endpoints, and comes with valuable features such as behavioral analytics and machine learning.
JL
Manager Product, Partner Relations & Consulting at Telenor
Aug 24, 2022
The endpoint security software is great.
DanielMelissa - PeerSpot reviewer
CTO at N4B
Sep 7, 2022
The initial setup process was straightforward.
YP
Senioor Engineer of System and Security at Connex Information Technologies
Oct 10, 2022
I would rate SentinelOne's customer service and support a five out of five.
Graham Peck - PeerSpot reviewer
Data Security Manager at Leeds United FC
Feb 21, 2023
The solution is very easy to use.
MadhawaLiyanage - PeerSpot reviewer
Head of Solutions and Cybersecurity at NGXESS
Mar 15, 2023
The SentinelOne Active EDR is the most valuable feature.
Akhil Nagpal - PeerSpot reviewer
Assistant Manager - Security Architect at a computer software company with 5,001-10,000 employees
Mar 17, 2023
SentinelOne has a rollback feature that has helped them gain popularity in the market. No other competitors of the solution including Cisco, Fortinet, or Cortex XDR have this feature. SentinelOne is a kernel-independent solution. We don’t need to check the kernel dependency on the Linux platform. They also commit to a 100 percent recovery from ransomware attacks. The solution has rollback features for ransomware on Windows.
 

SentinelOne Vigilance Cons review quotes

SP
Managing Member at Pender & Associates
May 5, 2022
The only thing I'm not sure about is I haven't deployed it on any mobile devices.
DanielMelissa - PeerSpot reviewer
CTO at N4B
Jun 21, 2020
My only complaint is that the knowledge base is not accessible to the customer.
Jose Nunes - PeerSpot reviewer
Head of IT and Communications at Sonangol
Feb 6, 2022
When upgrades are required on the server, you need to almost remove SentinelOne Vigilance completely off the system. We put SentinelOne Vigilance on silence for the monitor mode, but we were having trouble upgrading the server. I had to remove SentinelOne Vigilance completely from the server, but that meant that all the previous logs of attacks I wanted to look at on the server were gone. This is one thing they need to improve, they need better compatibility with the Microsoft Windows service. I should not have to remove the agent completely to upgrade the service.
Learn what your peers think about SentinelOne Vigilance. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer986433 - PeerSpot reviewer
Senior Security Engineer at a tech services company with 1,001-5,000 employees
Feb 23, 2022
There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge.
JL
Manager Product, Partner Relations & Consulting at Telenor
Aug 24, 2022
It's too early to say what needs improvement.
DanielMelissa - PeerSpot reviewer
CTO at N4B
Sep 7, 2022
It is not easy to remove the customer without the dashboard.
YP
Senioor Engineer of System and Security at Connex Information Technologies
Oct 10, 2022
SentinelOne Vigilance could improve if it provided us with more control over the dashboard.
Graham Peck - PeerSpot reviewer
Data Security Manager at Leeds United FC
Feb 21, 2023
The solution should add endpoint clients for mobile and Linux devices because it currently doesn't support them.
MadhawaLiyanage - PeerSpot reviewer
Head of Solutions and Cybersecurity at NGXESS
Mar 15, 2023
The solution's memory forensics capabilities and hard disk capacities are quite basic.
Akhil Nagpal - PeerSpot reviewer
Assistant Manager - Security Architect at a computer software company with 5,001-10,000 employees
Mar 17, 2023
I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets.