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CrowdStrike Falcon Complete MDR vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CrowdStrike Falcon Complete delivers ROI with enhanced security, breach prevention, and proactive threat protection, ensuring financial benefits.
Sentiment score
7.8
SentinelOne Vigilance offers strong ROI by preventing ransomware, ensuring early threat detection, and outperforming other security solutions.
For the overall return on investment, both time and money, I would say it is a full 20.
 

Customer Service

Sentiment score
7.1
Customers praise CrowdStrike Falcon Complete MDR for responsive, proficient service, despite occasional language barriers and varying response times.
Sentiment score
7.1
SentinelOne Vigilance provides highly rated, responsive 24/7 support, with occasional complexity affecting satisfaction, while maintaining overall excellent service.
it could be quicker
I would rate the actual technical support from SentinelOne Vigilance a nine.
 

Scalability Issues

Sentiment score
8.0
CrowdStrike Falcon Complete MDR excels in scalability and flexibility, supporting diverse enterprises while maintaining performance during expansion.
Sentiment score
8.4
SentinelOne Vigilance is a highly scalable tool used globally by diverse industries, efficiently managing resources and allowing license expansions.
It is easy to scale with the support of CrowdStrike.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
 

Stability Issues

Sentiment score
8.4
CrowdStrike Falcon Complete MDR is highly stable, offering reliable performance with minimal CPU impact and swift glitch resolution.
Sentiment score
8.4
SentinelOne Vigilance is praised for reliable performance, strong automation, and high stability ratings despite occasional update-related protection gaps.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
I find that it is very stable; however, there is always room for improvement.
I find it absolutely stable.
 

Room For Improvement

Enhancements needed for CrowdStrike Falcon Complete MDR include reporting, UI simplification, integration, customization, false positives, and pricing adjustments.
SentinelOne Vigilance needs enhancements in accessibility, compatibility, integration, user experience, and performance with added features like email monitoring.
For UI/UX, it is good, but I think they should keep up with the times.
Patch management in vulnerabilities needs improvement.
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
 

Setup Cost

CrowdStrike Falcon Complete MDR is more expensive, but considered fair for its comprehensive security features and support.
SentinelOne Vigilance offers high-value protection; cost-effective for small businesses but can be expensive for larger enterprises and add-ons.
The pricing, licensing, and setup costs in general are quite affordable.
 

Valuable Features

CrowdStrike Falcon Complete MDR provides AI-driven threat detection, real-time updates, easy integration, and efficient, scalable endpoint protection.
SentinelOne Vigilance provides advanced security features, including ransomware protection, machine learning, and efficient threat detection, with low resource usage.
We have achieved 100% success in detection with our clients and have no need for reclamation.
I find the automated response capabilities particularly helpful.
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 12.9%, down from 15.5% compared to the previous year. The mindshare of SentinelOne Vigilance is 6.6%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
Rahul Kate - PeerSpot reviewer
Improved efficiency with automated pricing and streamlined console
We are based in India, and we need to have these resources. We use it with smaller teams on security, leveraging expertise from SentinelOne The most valuable functions are automated pricing and ensuring the console is clean.  Additionally, it helps complete RC tasks and get the right information…
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
6%
Government
6%
Educational Organization
26%
Computer Software Company
14%
Manufacturing Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
Price could be a factor since, with a lot of add-ons, the cost becomes high.
What needs improvement with SentinelOne Vigilance?
They've been adding a lot of products and technologies to their stack. I honestly don't have any specific improvements to suggest.
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. SentinelOne Vigilance and other solutions. Updated: April 2025.
855,156 professionals have used our research since 2012.