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CrowdStrike Falcon Complete MDR vs SentinelOne Vigilance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations value CrowdStrike Falcon Complete MDR for proactive breach prevention, ransomware defense, and enhanced security across diverse locations.
Sentiment score
7.8
SentinelOne Vigilance enhances security against ransomware, offering adaptability and notable ROI, with users praising its effectiveness and reliability.
For the overall return on investment, both time and money, I would say it is a full 20.
Managing Director at MaDaTec GmbH
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon Complete MDR offers excellent customer support but faces challenges with responsiveness and localization preferences.
Sentiment score
7.1
SentinelOne Vigilance support is responsive and effective, with high customer satisfaction and 24/7 assistance, despite complex issue improvements.
it could be quicker
General Manager at a computer software company with 10,001+ employees
The L1 engineer should be more technical to improve the support.
Assistant Director to ACIR at Board Of Revenue
I would rate the actual technical support from SentinelOne Vigilance a nine.
Managing Director at MaDaTec GmbH
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon Complete MDR is highly scalable, easily deploying across numerous endpoints, earning high satisfaction from large enterprises.
Sentiment score
8.4
SentinelOne Vigilance is highly scalable, adaptable for all business sizes, supporting global enterprises with effective resource distribution and licensing.
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
General Manager at a computer software company with 10,001+ employees
Once all objectives were met, the solution proved to be fully scalable.
Assistant Director to ACIR at Board Of Revenue
It is easy to scale with the support of CrowdStrike.
Technical Support Analyst at a computer software company with 51-200 employees
 

Stability Issues

Sentiment score
8.4
CrowdStrike Falcon Complete MDR is praised for stability, reliability, minimal resource usage, and superior performance with high user satisfaction.
Sentiment score
8.4
SentinelOne Vigilance is highly stable and reliable, with minor issues, praised for smooth automated features and dependable operation.
I find that it is very stable; however, there is always room for improvement.
General Manager at a computer software company with 10,001+ employees
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
Technical Support Analyst at a computer software company with 51-200 employees
I find it absolutely stable.
Managing Director at MaDaTec GmbH
 

Room For Improvement

CrowdStrike Falcon Complete MDR seeks to improve user experience through AI integration, enhanced support, and streamlined performance and reporting.
SentinelOne Vigilance needs better integration, mobile support, pricing, AI features, forensics, documentation, and performance improvements with reduced false positives.
Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage.
Assistant Director to ACIR at Board Of Revenue
Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run.
IT Manager at IFB Industries Ltd
For UI/UX, it is good, but I think they should keep up with the times.
General Manager at a computer software company with 10,001+ employees
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once.
Managing Director at MaDaTec GmbH
 

Setup Cost

CrowdStrike Falcon Complete offers flexible modular pricing per device, seen as competitive despite higher costs than some competitors.
SentinelOne Vigilance is seen as valuable for its protection and deployment ease, though add-ons may increase costs.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
Assistant Director to ACIR at Board Of Revenue
The pricing, licensing, and setup costs in general are quite affordable.
Managing Director at MaDaTec GmbH
 

Valuable Features

CrowdStrike Falcon Complete MDR provides flexible, AI-driven endpoint protection with seamless third-party integration and rapid threat response.
SentinelOne Vigilance offers advanced protection with scalability, real-time monitoring, low resource usage, and comprehensive threat insights through Storyline technology.
We have achieved 100% success in detection with our clients and have no need for reclamation.
Technical Support Analyst at a computer software company with 51-200 employees
We are getting real-time response from CrowdStrike Falcon Complete MDR.
IT Manager at IFB Industries Ltd
I find CrowdStrike Falcon Complete MDR to be effective and stable, with minimal false positives.
General Manager at a computer software company with 10,001+ employees
I am actually able to synthesize machine learning with human experience to manage complex threats in IRs.
Managing Director at MaDaTec GmbH
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
SentinelOne Vigilance
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 7.1%, down from 14.9% compared to the previous year. The mindshare of SentinelOne Vigilance is 3.7%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR7.1%
SentinelOne Vigilance3.7%
Other89.2%
Managed Detection and Response (MDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
DB
Managing Director at MaDaTec GmbH
Provides innovative security features and accurate real-time threat management
From my reseller and partner perspective, the best features in the products are easy deployment, really small size installation, and an update process. It is a Gartner leader, so there is a lot of innovation in it. Regarding real-time monitoring features, it is absolutely accurate and automatically handled in most cases if configured correctly. I am actually able to synthesize machine learning with human experience to manage complex threats in IRs. This is included as part of the back-office strategy that they run through an AI process. I assess the importance of having 24/7 security coverage provided by SentinelOne Vigilance to be highly needed. As a customer, I have seen benefits from using it, and I can assure that it is 100% protected against many threats, and it is always in the actual state. I have observed improvements in Incident Response speeds since integrating SentinelOne Vigilance, as there are far more incidents automatically detected and cleared than before.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise31
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration com...
What do you like most about SentinelOne Vigilance?
The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity...
What is your experience regarding pricing and costs for SentinelOne Vigilance?
The pricing, licensing, and setup costs in general are quite affordable.
What needs improvement with SentinelOne Vigilance?
Regarding disadvantages of SentinelOne Vigilance, there is no local hub server that I can use to download the updates and signatures only once. The solution is fully scalable, although the only poi...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Norwegian Airlines, TGI Fridays, AVX, FIMBank
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. SentinelOne Vigilance and other solutions. Updated: January 2026.
881,733 professionals have used our research since 2012.