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Netsurion vs SolarWinds Security Event Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (21st), SOC as a Service (7th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (42nd)
SolarWinds Security Event M...
Ranking in Security Information and Event Management (SIEM)
37th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.9%, up from 0.5% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
SolarWinds Security Event Manager1.0%
Netsurion0.9%
Other98.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Yashokanth Partkunan - PeerSpot reviewer
Managed Services Engineer at Loop1 Systems
Has supported client needs efficiently but requires deeper analysis features and faster support
The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in order to make it closer to optimal performance. From observation and feedback from users, they need more functionality related to monitoring, and in-depth analyzing needs to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Expediting incident response is really great."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"The product satisfies our compliance, and thus, all of our auditors."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"EventTracker has increased productivity and saved us time, absolutely."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"Having this in place gives us the ability to see what's going on, on a daily basis, on all of our systems across the enterprise."
"Netsurion's 24/7 monitoring has enhanced the overall security of the company."
"The reporting and alerting capabilities are really nice."
"This tool is simple to use."
"It supports high availability, which is very helpful."
"SolarWinds Security Event Manager has been generally working well."
"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."
"The scalability of SolarWinds Security Event Manager is good."
"It will identify things in your network that you just didn't know were going on."
"It has in-depth monitoring capabilities and an easy way for setting up dashboards. I can expand in various areas, or I can reduce areas. It supports different types of breakdowns, filters, and rules. It is very simple for an out-of-the-box type of product. It doesn't take a lot of time to figure it out, which is unlike some of the solutions that I have looked at. It meets all the aspects."
 

Cons

"I would like to see a faster response when we see things like 15,000 lockouts."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"The upfront costs have increased, and we have been locked into this contract."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."
"Where there is an opportunity for improvement is in the interface used for performing the searches."
"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"The product should improve the ease with which you can create event alerts. They are not as hard now but you need to have an easier way."
"The main area that would mean a big improvement for me would be for the product to include multiple dashboards."
"There are no multiple dashboards which would allow you to see information side-by-side."
"The company had to use a third party for the implementation of the solution."
"The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment."
"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."
"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."
 

Pricing and Cost Advice

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"Our pricing for Netsurion last year was US $52,000 per year."
"Licenses can only be purchased in blocks of fifty at a time."
"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
"The price of SolarWinds Security Event Manager is reasonable."
"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."
"The pricing model would benefit from having package deals with other SolarWinds products."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
"Licensing is on devices, so if you have many, then this may be high."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Construction Company
12%
Performing Arts
8%
Manufacturing Company
8%
Construction Company
12%
Outsourcing Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SolarWinds Security Event Manager ?
The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in or...
What is your primary use case for SolarWinds Security Event Manager ?
I work with all SolarWinds products mostly, including Network Configuration Manager and NPM. I am a reseller. I usually recommend SolarWinds products for Loop1. It's for the bigger ones; we are the...
What advice do you have for others considering SolarWinds Security Event Manager ?
I am still dealing with SolarWinds products and use most of their solutions. User-friendly configuration is key, and the configurations are simple, not complex. The only important part is what we d...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
Find out what your peers are saying about Netsurion vs. SolarWinds Security Event Manager and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.