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Netsurion vs SolarWinds Security Event Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
48th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (19th), SOC as a Service (7th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (43rd)
SolarWinds Security Event M...
Ranking in Security Information and Event Management (SIEM)
33rd
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.8%, up from 0.5% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
SolarWinds Security Event Manager1.0%
Netsurion0.8%
Other98.2%
Security Information and Event Management (SIEM)
 

Featured Reviews

John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
Yashokanth Partkunan - PeerSpot reviewer
Managed Services Engineer at Loop1 Systems
Has supported client needs efficiently but requires deeper analysis features and faster support
The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in order to make it closer to optimal performance. From observation and feedback from users, they need more functionality related to monitoring, and in-depth analyzing needs to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides actionable threat intelligence, it is not a passive service, they go in and perform mitigations on whatever they find, it is timely, and they provide context so it is understood by anyone who receives these reports."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"With the managed component, we get that personal attention and that consistent team to deal with, and to some extent, it's like they're part of our IT team."
"We use those standard reports every day and monitor them, and it probably saves us three hours a day because the solution is doing the consolidation of the log files for us."
"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."
"Overall, we're really thrilled with them."
"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."
"The most valuable feature is the ease of use for the end user."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"It has in-depth monitoring capabilities and an easy way for setting up dashboards."
"Some of the rules are most valuable because you can be notified about various things, such as spyware or things that are going on in the internal network."
"Technical support for this solution is good."
"The most valuable feature is the reporting."
"The scalability of SolarWinds Security Event Manager is good."
 

Cons

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"The hosted on-premise hardware that we were using was having issues. The performance of it was horrendous, but we weren't using it."
"I would like to see the dashboard come up more quickly."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
"Not very scalable in my opinion. That's why I'm investigating new SIEM replacement."
"There is no correlation made between log entries, so no threat information is presented."
"I don't think SolarWinds is scalable enough. It is somewhat limited when I need to deploy it across multiple environments in a distributed architecture."
"The main area that would mean a big improvement for me would be for the product to include multiple dashboards."
"I would like to be able to dig deeper into the visibility of events or incidents to determine whether they are malicious, such as by doing behavior analysis."
"I think the product can use some improvement on the reporting side. The reporting could be easier and more robust."
"I would like to have a more customizable dashboard."
"We'd like more customization capabilities."
 

Pricing and Cost Advice

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."
"The price of SolarWinds Security Event Manager is reasonable."
"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
"Licenses can only be purchased in blocks of fifty at a time."
"Licensing is on devices, so if you have many, then this may be high."
"The pricing model would benefit from having package deals with other SolarWinds products."
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Top Industries

By visitors reading reviews
Construction Company
13%
Outsourcing Company
13%
Performing Arts
9%
Manufacturing Company
8%
Construction Company
13%
Financial Services Firm
13%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?
The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.
What needs improvement with SolarWinds Security Event Manager ?
The log analyzing capability of SolarWinds Security Event Manager should go into more depth than the current environment. More modification and enhancements are required on the dashboard side in or...
What is your primary use case for SolarWinds Security Event Manager ?
I work with all SolarWinds products mostly, including Network Configuration Manager and NPM. I am a reseller. I usually recommend SolarWinds products for Loop1. It's for the bigger ones; we are the...
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
Find out what your peers are saying about Netsurion vs. SolarWinds Security Event Manager and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.