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Neustar WebMetrics [EOL] vs Spiceworks comparison

TransUnion and Spiceworks are both solutions in the IT Infrastructure Monitoring category. Additionally, 86% of Spiceworks users are willing to recommend the solution.
Spiceworks
Read 47 Spiceworks reviews
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  • 1,027 Comparison Views
86% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

Spiceworks and Neustar WebMetrics EOL compete in IT service management and website monitoring. Spiceworks is favored for its affordability and support, while Neustar WebMetrics EOL offers superior functionality.

Features: Spiceworks offers IT help desk management, network monitoring, and community integration. Neustar WebMetrics EOL provides website performance monitoring, load testing, and analytics tools.

Ease of Deployment and Customer Service: Spiceworks has straightforward deployment, community aid, and efficient service. Neustar WebMetrics EOL's deployment is complex but has strong professional support.

Pricing and ROI: Spiceworks has low setup costs with notable ROI due to free tools and optional premiums. Neustar WebMetrics EOL involves higher initial costs with high ROI from detailed analytics.

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Buyer's Guide
IT Infrastructure Monitoring
January 2026
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Helped 881,707 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Neustar WebMetrics [EOL]
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Spiceworks
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (14th), IT Asset Management (10th), IT Infrastructure Monitoring (43rd)
 

Featured Reviews

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Jeetendar Kumar - PeerSpot reviewer
Jeetendar Kumar
Information Technology Analyst at The Aga Khan University Hospital (Pakistan)
Customizable, easy to use, easy to manage, and provides multiple features
I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.
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Comparison Review

it_user174738 - PeerSpot reviewer
it_user174738
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
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Top Industries

By visitors reading reviews
No data available
University
11%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise10
 

Questions from the Community

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What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
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What is your experience regarding pricing and costs for Spiceworks?
The tool is cheap.
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What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
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Comparisons

Hardware Sentry vs Neustar WebMetrics [EOL] Logo
Hardware Sentry vs Neustar WebMetrics [EOL]
Compared 100% of the time
More Neustar WebMetrics [EOL] Competitors
ServiceNow vs Spiceworks Logo
ServiceNow vs Spiceworks
Compared 12% of the time
Lansweeper vs Spiceworks Logo
Lansweeper vs Spiceworks
Compared 11% of the time
Zabbix vs Spiceworks Logo
Zabbix vs Spiceworks
Compared 9% of the time
Zoho Desk vs Spiceworks Logo
Zoho Desk vs Spiceworks
Compared 9% of the time
Nagios XI vs Spiceworks Logo
Nagios XI vs Spiceworks
Compared 7% of the time
More Spiceworks Competitors
 

Product Reports

Buyer's Guide
IT Infrastructure Monitoring
January 2026
Neustar WebMetrics [EOL] reportDownload Neustar WebMetrics [EOL] product report
Buyer's Guide
Spiceworks
January 2026
Spiceworks reportDownload Spiceworks product report
 

Also Known As

WebMetrics
No data available
 

Overview

Neustar WebMetrics [EOL] was a robust performance monitoring tool designed for web applications, enabling users to evaluate and optimize their online experience.

Designed for complex web environments, Neustar WebMetrics [EOL] offered insights into various performance metrics critical for maintaining optimal website functionality and user experience. It provided valuable real-time data to address high-level technical concerns and supported businesses in diagnosing performance-related issues effectively.

What are the key features of Neustar WebMetrics [EOL]?
  • Detailed Analytics: Provides comprehensive performance analytics essential for maintaining web application efficiency.
  • Real-time Monitoring: Enables immediate data visibility to proactively manage potential issues.
  • Customized Alerts: Sends personalized alerts, keeping users informed of critical performance changes.
What benefits and ROI should users look for?
  • Improved Performance: Regular insights lead to performance enhancements, benefiting user engagement.
  • Cost Efficiency: Early detection of issues can reduce downtime, saving operational costs.
  • Enhanced Security: Monitoring helps in identifying vulnerabilities, strengthening web security.

Implementation of Neustar WebMetrics [EOL] is prevalent in tech-centric industries such as e-commerce and finance, where ensuring robust web performance is crucial for customer satisfaction and trust. Its detailed monitoring and analysis capabilities provided unique support to IT professionals in managing effective digital operations.

TransUnion
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.
Spiceworks
 

Sample Customers

TechXpress
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Buyer's Guide
IT Infrastructure Monitoring
January 2026
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