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New Relic vs Pandora FMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
9th
Ranking in IT Infrastructure Monitoring
9th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
Pandora FMS
Ranking in Network Monitoring Software
76th
Ranking in IT Infrastructure Monitoring
58th
Ranking in Cloud Monitoring Software
44th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Server Monitoring (26th), Log Management (61st)
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 2.4% compared to the previous year. The mindshare of Pandora FMS is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.5%
Pandora FMS0.6%
Other97.9%
Network Monitoring Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Gabriel Glusgold - PeerSpot reviewer
Asociado/ at Infraestructura Informática
Personalized metrics; simplicity of data
My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable and scalable."
"The most valuable feature for us is the ability to see what is going on with the apps on our web server."
"It has helped us maintain a much higher uptime than we had previously."
"This is one of the best tools that I have used."
"I find the error monitoring of IIS web applications to be extremely useful."
"We detect issues using dashboards that we built on New Relic."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"New Relic gave us a quick, easy way to monitor our web application for all of our systems."
"It allows me to quickly see the status of all of my printers, switches, computers, and virtual machines to determine if any system has fallen."
"You can configure several types of architecture for high availability or load balancing."
"Thanks to Pandora FMS, we've been able to adapt to every new monitoring challenge over the past seven years."
"The solution has good dashboards and graphics."
"Thanks to this software and to the work of the support team, we have everything under control."
"Pandora FMS provides us with a general report (graphical) about all of the connected devices, which helps with planning new stations and tracking them."
"The most valuable feature is that it is an all-in-one monitoring system."
"The monitoring system within this solution is very good. It is easy to use and navigate, and makes issue alarms easily viewable."
 

Cons

"Integration with Azure websites as well as Azure cloud services."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"We have had issues with our agents going offline."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"The licensing cost is a little high and it should be brought down."
"Probably make the query language a little bit easier."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"It constantly aggregates data so it’s not a true indication of how our application is doing."
"In its versions for Linux, in the beginning, it can be somewhat complicated to configure and implement."
"Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas."
"A nice feature in the next release would be an automation module to run workflow actions."
"I think some improvements to the Android app would be good."
"I find that this software is resource heavy, and demands a lot of processing capacity."
"It would be helpful to include the generation of reports for times that the network was out of service."
"The product lacks APIs for integration with other systems."
"Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."
 

Pricing and Cost Advice

"Because of budget, we are not using the mobile app part of this tool."
"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The price was one of the reasons we chose this solution."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"The pricing is fine."
"This is an expensive tool."
"The solution is less expensive than AppNeta."
"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."
"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."
"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
"Pandora FMS is easy to implement and the pricing of licenses is competitive."
"You get the license and it includes updates, new versions, and access to the complete library of modules."
"In terms of money, the Enterprise version is the cheapest that I have found after a market study."
"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
8%
Retailer
5%
Comms Service Provider
12%
Outsourcing Company
10%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
Ask a question
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Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
Find out what your peers are saying about New Relic vs. Pandora FMS and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.