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New Relic vs VictoriaMetrics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
175
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
VictoriaMetrics
Ranking in IT Infrastructure Monitoring
46th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Open Source Databases (16th)
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of New Relic is 2.4%, down from 4.5% compared to the previous year. The mindshare of VictoriaMetrics is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.4%
VictoriaMetrics0.4%
Other97.2%
IT Infrastructure Monitoring
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
YS
Site Reliability Engineer at a tech vendor with 5,001-10,000 employees
High-performance monitoring has reduced costs and now supports long-term observability
Overall, VictoriaMetrics is a very strong tool. One area for improvement is documentation and learning resources. While the documentation is good, some advanced use cases and configuration could be explained more clearly with real-world examples. Another improvement would be the UI and built-in visualization. VictoriaMetrics mainly relies on tools like Grafana, so having a more feature-rich native UI for basic monitoring and exploration would be helpful. On the integration side, while it works great with Prometheus and Grafana, expanding native integration with more tools like CI/CD platforms, alerting systems, and cloud-native services would be beneficial. In terms of support and troubleshooting, having more built-in diagnostics or guided debugging tools would be helpful. Right now, when issues happen, it often relies on logs and external tools. Also, for enterprise usage, strong features like RBAC, audit logs, and multi-tenant management would be enhanced. The improvements would include UI and built-in visualization. Also, query complexity can be a bit challenging for new users. Simplifying it or providing better guidance for query building would improve usability. Finally, enterprise features and ecosystem integration could be expanded further.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is pretty good."
"New Relic has positively impacted my organization by helping with our observability goals."
"Constantly seeing the green status of all my servers makes me sleep well at night."
"New Relic always gets new things done."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"My advice is to learn to use it and learn all of the features because it has many of them, not all of which are documented, but they work wonders."
"New Relic gave us a quick, easy way to monitor our web application for all of our systems."
"Customer Service: The Support has been excellent -- affordable and bringing us meetings and phone calls with great availability and customer-oriented support."
"VictoriaMetrics is an excellent solution for time-series monitoring with outstanding performance."
"We observed that RAM was reduced by around 70% and disk usage by 75%, while write speed increased 3x and query per second P95 latency became 7x faster."
 

Cons

"Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk."
"Alerting based on custom insights queries. If I set a custom query to give me some value, I want to be able to set an alert for that."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"Raw transaction didn’t give us data that we needed."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The pricing and licensing are too high."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"I would say that the user interface is maybe a little bit overly complicated."
"One area for improvement is documentation and learning resources."
"The main area that needs improvement in VictoriaMetrics is the documentation itself, as the support is adequate and the open-source project does provide replies within one to two days."
 

Pricing and Cost Advice

"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"We're paying for the New Relic APM license annually."
"I think the pricing is reasonable."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The pricing and licensing are too high."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
18%
Comms Service Provider
11%
Outsourcing Company
9%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise51
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
While I appreciate many aspects of New Relic, I believe the product could improve in some areas—specifically, some advanced capabilities can have a learning curve for new users, and the licensing a...
What is your primary use case for New Relic Insights?
Since I'm a performance engineer, I typically use New Relic day-to-day for investigating any performance bottlenecks identified during our performance testing of any application. I look at the resu...
What is your experience regarding pricing and costs for VictoriaMetrics?
We did not require any license for VictoriaMetrics since we are using the open-source version, so the setup cost is what we incurred.
What needs improvement with VictoriaMetrics?
VictoriaMetrics is quite a good project and quite easy to use overall, though some documentation could be improved. The main area that needs improvement in VictoriaMetrics is the documentation itse...
What is your primary use case for VictoriaMetrics?
VictoriaMetrics is a time-series database that we use to handle a large volume of metrics coming from our application. We have multiple applications running, and we want to monitor everything to un...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Information Not Available
Find out what your peers are saying about New Relic vs. VictoriaMetrics and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.