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New Relic vs VictoriaMetrics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in IT Infrastructure Monitoring
9th
Ranking in Cloud Monitoring Software
3rd
Ranking in AIOps
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd)
VictoriaMetrics
Ranking in Application Performance Monitoring (APM) and Observability
48th
Ranking in IT Infrastructure Monitoring
49th
Ranking in Cloud Monitoring Software
34th
Ranking in AIOps
26th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Open Source Databases (17th), Server Monitoring (24th), Log Management (40th), Container Monitoring (10th), AI Observability Services (6th)
 

Mindshare comparison

As of August 2026, in the AIOps category, the mindshare of New Relic is 7.3%, down from 10.6% compared to the previous year. The mindshare of VictoriaMetrics is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AIOps Mindshare Distribution
ProductMindshare (%)
New Relic7.3%
VictoriaMetrics0.2%
Other92.5%
AIOps
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
reviewer2813076 - PeerSpot reviewer
Software Engineer at a outsourcing company with 201-500 employees
Monitoring has become more efficient and resource usage has dropped significantly
VictoriaMetrics is built with memory constraints in mind, and we saved a significant amount of memory after implementing it. The first advantage is that it is quite easy to use, and we can leverage PromQL queries in VictoriaMetrics with a straightforward deployment process. The best aspect of using VictoriaMetrics is the reduction in resources including RAM, memory, disk, and other infrastructure requirements, which have all decreased substantially after implementation. We observed that RAM was reduced by around 70% and disk usage by 75%, while write speed increased 3x and query per second P95 latency became 7x faster. The financial savings are significant because we observed a substantial reduction in resources such as CPU and memory after adopting VictoriaMetrics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for us is the ability to see what is going on with the apps on our web server."
"From the perspective of effort and time taken while identifying issues and resolution, we have gained a lot."
"With the help of New Relic APM, we managed to deliver an online B2B application with average response times below two seconds, where with v6, the average response times was about 30 seconds."
"The UI interface and navigation make it easy for a novice user to quickly use the provided relevant performance application data to determine how well their application is performing and to see other areas which may require some further tuning."
"New Relic gave us a quick, easy way to monitor our web application for all of our systems."
"New Relic has been in the business for a while, it offers a wide selection to attach a monitoring mobile app, server, and cloud, and if you want to go with just one product, it fits all your needs."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The solution is scalable, and it is easy because all the documentation is available."
"We observed that RAM was reduced by around 70% and disk usage by 75%, while write speed increased 3x and query per second P95 latency became 7x faster."
 

Cons

"There are a number of plugins that New Relic makes. It would be nice to be able to instantly integrate that with APM."
"The pricing model. New Relic can be expensive for growing startups."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high."
"New Relic APM generates weekly performance reports, but they aren't really actionable."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"I'd like a way to pull charts and data into third-party services. If we can pull that data and recreate charts, that would be great."
"It is a SaaS service and this creates internal friction that needs innovative solutions (but you have to own that)."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The main area that needs improvement in VictoriaMetrics is the documentation itself, as the support is adequate and the open-source project does provide replies within one to two days."
 

Pricing and Cost Advice

"Because of budget, we are not using the mobile app part of this tool."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"This is an expensive product."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"It would be nice if we could buy it annually instead of monthly."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The pricing and licensing are too high."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
Financial Services Firm
15%
Outsourcing Company
15%
Comms Service Provider
12%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
What is your experience regarding pricing and costs for VictoriaMetrics?
We did not require any license for VictoriaMetrics since we are using the open-source version, so the setup cost is what we incurred.
What needs improvement with VictoriaMetrics?
VictoriaMetrics is quite a good project and quite easy to use overall, though some documentation could be improved. The main area that needs improvement in VictoriaMetrics is the documentation itse...
What is your primary use case for VictoriaMetrics?
VictoriaMetrics is a time-series database that we use to handle a large volume of metrics coming from our application. We have multiple applications running, and we want to monitor everything to un...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
VictoriaMetrics Observability Enterprise Support
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
CERN, Grammarly, Adidas, Spotify R&D, DreamHost, Traefik Labs, DSV, MHI Vestas
Find out what your peers are saying about Datadog, Dynatrace, ServiceNow and others in AIOps. Updated: August 2026.
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