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Newgen OmniFlow vs ProcessMaker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniFlow
Ranking in Business Process Management (BPM)
33rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
ProcessMaker
Ranking in Business Process Management (BPM)
41st
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Business Orchestration and Automation Technologies (29th)
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 1.0%, up from 0.7% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Newgen OmniFlow1.0%
ProcessMaker0.9%
Other98.1%
Business Process Management (BPM)
 

Featured Reviews

CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.
UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable feature for us is the Omnicon, because our company is now able to capture information from documents."
"What I like most is the seamlessness of the workflow capabilities."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
"Its performance, stability, and security are fine."
 

Cons

"Improvement is needed in supporting the partner ecosystem."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
"The technical support is not very good. They have a very late response and do not have enough expertise on the support team."
"I would like to see more automated analytics built into the solution."
"From what I have seen so far, this system is too hardcoded and inflexible."
"In terms of stability, like every product it has its issues."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
 

Pricing and Cost Advice

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"The price of Newgen OmniFlow is priced reasonably."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"We have a yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Comms Service Provider
11%
Import And Exporter
10%
Construction Company
7%
Financial Services Firm
15%
Computer Software Company
11%
Outsourcing Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

OmniFlow
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Overview

 

Sample Customers

Rak Bank, Bank Dhofar
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Find out what your peers are saying about Newgen OmniFlow vs. ProcessMaker and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.