Newgen OmniFlow vs ProcessMaker comparison

Newgen and ProcessMaker are both solutions in the Business Process Management (BPM) category. Newgen is ranked #36, while ProcessMaker is ranked #38. Newgen holds a 0.7% mindshare in BPM, compared to ProcessMaker’s 0.8% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

774 Views
324 Comparison Views

100% willing to recommend

ProcessMaker

Read 2 ProcessMaker reviews

488 Views
190 Comparison Views

100% willing to recommend

Newgen OmniFlow

ProcessMaker

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Newgen OmniFlow and ProcessMaker are products in business process management. Newgen OmniFlow is ideal for large enterprises due to scalability and integration, while ProcessMaker is better for quicker implementations and ease of use.

Features: Newgen OmniFlow offers advanced workflow automation, robust document management, and seamless integration capabilities. ProcessMaker stands out with intuitive process design, flexible customization options, and user-friendly interfaces, making it suitable for businesses prioritizing agility. The comparison highlights ProcessMaker's superior customization abilities and Newgen OmniFlow's strength in complex process automation.

Ease of Deployment and Customer Service: Newgen OmniFlow supports on-premises and cloud deployments with comprehensive support, aligning well with extensive IT infrastructures. ProcessMaker provides a straightforward cloud deployment, favored for environments needing rapid setup with minimal IT complexity. This analysis shows ProcessMaker's deployment simplicity caters to quick, hassle-free implementation, while Newgen OmniFlow offers robust support for complex requirements.

Pricing and ROI: Newgen OmniFlow has a higher initial setup cost but offers potential long-term ROI through extensive automation capabilities. ProcessMaker presents a competitive pricing model with quicker ROI through lower initial expenditure and scalable investments. The assessment reveals ProcessMaker's cost-effectiveness for rapid returns, contrasted by Newgen OmniFlow's large initial investment with promising long-term benefits.

To learn more, read our detailed Newgen OmniFlow vs. ProcessMaker Report (Updated: June 2025).

Buyer's Guide

Newgen OmniFlow vs. ProcessMaker

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Newgen OmniFlow

Ranking in Business Process Management (BPM)

36th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ProcessMaker

Ranking in Business Process Management (BPM)

38th

Average Rating

7.6

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 0.7%, down from 0.8% compared to the previous year. The mindshare of ProcessMaker is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

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UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The UI is easy. It's not very code based, so you can make certain changes on your end."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"The most valuable feature is the flexibility in using it."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

"What I like most is the seamlessness of the workflow capabilities."

"Its performance, stability, and security are fine."

Cons

"Improvement is needed in supporting the partner ecosystem."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"I would like to see more automated analytics built into the solution."

"In terms of stability, like every product it has its issues."

"The development teams should be more agile and they need to have more team members."

"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"Its interface should be a bit more user-friendly."

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

Pricing and Cost Advice

"The price of Newgen OmniFlow is priced reasonably."

"Overall, this solution is very cost effective when compared to other solutions in the market."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"We have a yearly license."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

14%

Government

10%

Real Estate/Law Firm

Financial Services Firm

26%

Computer Software Company

16%

Government

10%

University

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

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What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

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What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

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Comparisons

Camunda vs Newgen OmniFlow

Compared 35% of the time

IBM BPM vs Newgen OmniFlow

Compared 24% of the time

Appian vs Newgen OmniFlow

Compared 16% of the time

Nintex Process Platform vs Newgen OmniFlow

Compared 14% of the time

Bonita vs Newgen OmniFlow

Compared 11% of the time

More Newgen OmniFlow Competitors

Camunda vs ProcessMaker

Compared 62% of the time

Bonita vs ProcessMaker

Compared 16% of the time

Nintex Process Platform vs ProcessMaker

Compared 13% of the time

Apache Airflow vs ProcessMaker

Compared 9% of the time

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Product Reports

Buyer's Guide

Newgen OmniFlow

June 2025

Download Newgen OmniFlow product report

Buyer's Guide

Business Process Management (BPM)

June 2025

Download ProcessMaker product report

Also Known As

OmniFlow

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

Overview

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker

Sample Customers

Rak Bank, Bank Dhofar

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Buyer's Guide

Newgen OmniFlow vs. ProcessMaker

June 2025

Free Report: Newgen OmniFlow vs. ProcessMaker

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