Bizagi vs ProcessMaker comparison

Bizagi and ProcessMaker are both solutions in the Business Process Management (BPM) category. Bizagi is ranked #5 with an average rating of 8.3, while ProcessMaker is ranked #40. Bizagi holds a 3.7% mindshare in BPM, compared to ProcessMaker’s 0.9% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

Bizagi and ProcessMaker compete in the business process management space. Bizagi has an upper hand due to higher user satisfaction and ease of use, supported by comprehensive features.

Features: Bizagi offers process modeling, automation, execution, integrated tools for collaboration, and analytics. It is recognized for strong process automation and adaptability. ProcessMaker provides workflow automation, form building, and focuses on simplicity and streamlined processes.

Ease of Deployment and Customer Service: Bizagi offers cloud-based deployment enabling rapid scalability and integration, supported by extensive project resources. ProcessMaker supports both cloud and on-premise deployments, with flexibility in infrastructure management, but has less extensive support resources.

Pricing and ROI: Bizagi offers a flexible pricing model leading to predictable ROI through increased operational efficiency but may involve higher initial setup costs. ProcessMaker provides simpler pricing with lower initial costs, though long-term ROI can be less predictable.

To learn more, read our detailed Bizagi vs. ProcessMaker Report (Updated: August 2026).

Buyer's Guide

Bizagi vs. ProcessMaker

August 2026

Download the complete report

Helped 908,800 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Automation Anywhere is 0.9%, up from 0.2% compared to the previous year. The mindshare of Bizagi is 3.7%, down from 6.1% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	0.9%
Bizagi	3.7%
ProcessMaker	0.9%
Other	94.5%

Business Process Management (BPM)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

Read full review

Micah Rachuonyo

Principal Standardization Officer at KEBS

Has helped me create clean and structured process maps with a simple setup experience

I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.

Read full review

UchechiSylvanus

Team Lead, Process Improvement & RPA at Fidelity Bank Plc

Works well, but its interface should be a bit more user-friendly

We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Value for time: with the help of Enterprise A2019, we can get instant value."

"I have in fact told all my friends and colleagues who are in the RPA domain to work with Automation Anywhere because it's easier to run as well as to implement."

"It's a perfect product; it's made my life very easy and a lot of people's lives very easy, removing hectic, repetitive, boring work and giving people free time to do the work they really want to do."

"Automation Anywhere is fully configurable."

"This solution has helped us in several ways, the first of which is scheduling processes."

"Be it a Windows application, a web application, or a legacy tool, Automation Anywhere is able to achieve automation on these technologies seamlessly."

"What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere... If I need to mimic a human behavior, I will use Automation Anywhere."

"It gives us the capability of leveraging our investments in different applications. I can use Automation Anywhere to tie a number of applications or processes together, without having to do in-depth coding to automate something."

More Automation Anywhere pros

"This solution is easy to use and it is a good tool for process modeling."

"Bizagi is flexible, I can share things with other consultants because it is the most commonly used software in my community, and it has been a great and good resource for us in making sure that we adhere to the process."

"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."

"Bizagi is a valuable tool for us to model and automate business processes."

"Bizagi is easy to install and use, quite comprehensive, and easy to learn as compared to other solutions, and it is also fully compatible with the BPMN virtual tool."

"Bizagi is really helpful for us to justify a process improvement initiative because we can simulate a to-be process and see how much we can save time, save resources, and how a to-be or a new process can run in the correct logic based on BPMN modeling."

"It improves visibility and quality, and basically, it avoids human errors."

"Business process modelling and simulation."

More Bizagi pros

"What I like most is the seamlessness of the workflow capabilities."

"Its performance, stability, and security are fine."

Cons

"I would also like to see better communication with their customer success teams. It often takes longer than expected when we submit requests for help or come across a problem we want to resolve. While I can appreciate that it sometimes takes a while to get the appropriate answer, it would be nice to be in constant communication about where they are in the process."

"The AA portal should not give us pop-ups every time a bot agent is updated."

"Cloud was one of the features we wanted to see, because it makes it much easier. The second feature is ease of use in terms of agnostic operating system."

"The bot creation process is straightforward in some ways and complicated in others. You can get your initial stuff laid out really quick, but then putting in your exception handling is more time consuming."

"We encountered issues during the upgrade of the framework."

"I would like to see a built-in read-only role for the control room so that the bot creators can log in and monitor the production environment without any auditing concerns."

"Even though the product is easy to use, there are some challenges when we move across different environments; there's a lot of setup needed."

"We would like a better coding interface for developers. We would also like to have a user interface which reduces the time to learn the product so more people in the organization can use software, like Automation Anywhere, quickly automating processes."

More Automation Anywhere cons

"I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points."

"As I worked with the desktop version of the Bizagi modeler, I was not so comfortable."

"The open source version lacks the option to publish."

"In the feedback site: the servers seem to be running slowly as it takes a long time (30 seconds or more) to post a question by itself, even longer if you have attach images and diagrams, also including a "sticky thread" that contains the most common questions and the most current answers."

"The technical support is not fast enough and should be improved."

"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."

"Sometimes it requests me to update Bizagi and it takes some time working on it."

"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."

More Bizagi cons

"Its interface should be a bit more user-friendly."

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

Pricing and Cost Advice

"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."

"Our company is investing a lot of money in Automation Anywhere. They have saved money wherever humans are working. They invest a lot of money in FTEs and other logistics, so the money saving is very pretty good with Automation Anywhere. While I don't know the exact figure, the tool is saving us millions of dollars as well as saving about 40,000 hours in the last year."

"The cost is anywhere between $10,000 and $100,000."

"I am using that Automation Anywhere Master Certification for version 11. Recently, this has been updated in Automation Anywhere University. Until this month, it's free to use. There are no charges. That's why I would like to complete it this month."

"We are a partner of Automation Anywhere and find the pricing to be reasonable."

"It's somewhat pricier than some of the other tools that we've used, and the breakout between the different applications is also somewhat costly. If they can make it a little more cost-effective or bundle packages a little bit more, that would be beneficial."

"We have seen the tangible benefits of taking monotonous work off people's plates, creating capacity, and cost reductions."

"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."

More Automation Anywhere pricing and cost advice

"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."

"The price could be lower."

"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."

"The modeler itself is free. For the whole BPM suite, there are other options that may be better."

"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."

"Bizagi is totally free for modeling."

"The product must improve its cost."

"The modeling part of the software is free. Most of the time, it is used for this purpose."

More Bizagi pricing and cost advice

"We have a yearly license."

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

908,800 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

Manufacturing Company

11%

Financial Services Firm

11%

Government

Computer Software Company

Financial Services Firm

14%

Outsourcing Company

12%

Computer Software Company

11%

Construction Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	16
Large Enterprise	36

No data available

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...

See all answers

What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of th...

See all answers

What needs improvement with Bizagi?

I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with ot...

See all answers

Ask a question

Earn 20 points

Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

Visio vs Bizagi

Compared 9% of the time

Camunda vs Bizagi

Compared 6% of the time

Appian vs Bizagi

Compared 4% of the time

SAP Signavio Process Manager vs Bizagi

Compared 3% of the time

Pega Platform vs Bizagi

Compared 3% of the time

More Bizagi Competitors

Camunda vs ProcessMaker

Compared 19% of the time

Bonita vs ProcessMaker

Compared 13% of the time

Appian vs ProcessMaker

Compared 11% of the time

Oracle BPM vs ProcessMaker

Compared 6% of the time

Flokzu vs ProcessMaker

Compared 5% of the time

More ProcessMaker Competitors

Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

Bizagi

August 2026

Download Bizagi product report

Buyer's Guide

Business Process Management (BPM)

July 2026

Download ProcessMaker product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

ProcessMaker Workflow Management & BPM, ProcessMaker BPM

Interactive Demo

Automation Anywhere

Bizagi

Demo not available

ProcessMaker

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready.

Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental.

Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer.

Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used.

Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects.

With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual.

For more information, visit bizagi.com.

Bizagi

ProcessMaker is a leading business process management solution that simplifies workflow automation for businesses through advanced process mapping and streamlined execution.

Designed for enhancing efficiency, ProcessMaker enables organizations to automate repetitive tasks, reduce errors, and foster a clear communication pathway. It offers an intuitive drag-and-drop designer, ensuring that users can build comprehensive workflows without extensive programming knowledge. With a strong focus on results, ProcessMaker assists enterprises in achieving operational excellence through a robust platform that adapts to specific business process needs.

What are the key features of ProcessMaker?

Drag-and-Drop Designer: Create workflows with ease using a simple drag-and-drop interface, minimizing the need for coding expertise.
Customizable Dashboards: Users can configure dashboards tailored to provide real-time insights and performance metrics.
Role-Based Access Control: Secure data management with strict permissions and access levels based on user roles.
Integration Capabilities: Seamlessly integrate with third-party applications to enhance functionality and data exchange.
Form Builder: Design custom forms to capture necessary information efficiently during process execution.

What benefits and ROI should users look for in reviews?

Cost Efficiency: Automating processes lessens manual workloads, saving time and operational costs.
Improved Productivity: Simplified workflows lead to faster task completion and increased overall productivity.
Reliability: Consistent processes with reduced error rates build trust and reliability within operations.
Scalability: Expand business operations without proportional increases in resources using flexible workflow capabilities.

In industries such as finance and healthcare, ProcessMaker is implemented to enhance process efficiencies and compliance standards. Financial institutions use it to streamline approval workflows, while healthcare providers leverage it to ensure consistent patient care pathways, improving service quality and operational throughput.

ProcessMaker

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

400+ enterprise customers globally, including DHL, Unilever, Caterpillar, Old Mutual.

Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube

Buyer's Guide

Bizagi vs. ProcessMaker

August 2026

Free Report: Bizagi vs. ProcessMaker

Find out what your peers are saying about Bizagi vs. ProcessMaker and other solutions. Updated: August 2026.

DOWNLOAD NOW

908,800 professionals have used our research since 2012.

See our Bizagi vs. ProcessMaker report.

See our list of best Business Process Management (BPM) vendors and best Business Orchestration and Automation Technologies vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.