Bizagi vs ProcessMaker comparison

"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."

"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."

"It automates a completely manual, complicated process."

"Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users."

"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."

"Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers."

"Bizagi has rich functionalities; compared to other BPMN tools, it has more features."

"The initial setup is super simple."

"What I like most is the seamlessness of the workflow capabilities."

"Its performance, stability, and security are fine."

"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."

"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."

"The data in Excel that comes out after running the simulation is a bit complicated sometimes to interpret."

"Bizagi allows for automation, but it's very complicated."

"It is expensive compared to other tools which I have in the market."

"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."

"I would like to see the automation process included in the next release."

"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."

"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

"Its interface should be a bit more user-friendly."

"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."

"Pricing is good value for money."

"The paid version costs us about $20,000 for 100 users annually."

"If they can freeze the pricing in a contract, I advise them to do so."

"Bizagi is totally free for modeling."

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."

"The modeler itself is free. For the whole BPM suite, there are other options that may be better."

"It is not expensive."

"We have a yearly license."