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NinjaOne vs Tanium XEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
NinjaOne
Ranking in Unified Endpoint Management (UEM)
8th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th)
Tanium XEM
Ranking in Unified Endpoint Management (UEM)
11th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 35.3%, down from 41.8% compared to the previous year. The mindshare of NinjaOne is 2.7%, up from 0.3% compared to the previous year. The mindshare of Tanium XEM is 2.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
Vikram - PeerSpot reviewer
Offers reliability and efficiency to users
The real-time visibility offered by the product has impacted our company's IT operations, and I can say that it is a user-friendly or admin-friendly product. I recommend the product to others since it is a powerful solution. The product is reliable and efficient. The product vendors are helpful, and they try to engage with the customers and improve the product. In terms of the benefits offered by the product, it is a powerful tool where the vendor offers support to users. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"It is a helpful tool to manage BYOD policies."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Easy to use."
"I particularly appreciate the administration and security features, which can be deployed easily."
"The automatic patching is the most valuable feature of Intune."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"The cloud base is perfect for me."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The most important aspect of this tool is the security it provides our company."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"The installation is easy, it only took two minutes."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The solution's technical support is very responsive."
 

Cons

"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"The add-ons must be integrated into the solution."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"The synchronization could be improved."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"NinjaOne's dashboard could be easier to use."
"The ticketing system in NinjaOne is not the best."
"The NinjaOne distribution server is highly dependent on an active directory."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The graphical user interface could be improved."
"I want NinjaOne to improve the reports."
"There are some bugs in the product. The tool needs to improve in the area of reporting."
 

Pricing and Cost Advice

"The Intune license model is costly."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"Every customer used to purchase licenses based on their needs."
"Even if they charge a premium, they aim to provide equal value."
"I have no comment on pricing of the solution."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"Intune is included with our F3 and E5 licenses."
"NinjaRMM uses a subscription model."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"The product's pricing depends on the number of PCs or devices."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We got a pretty good deal. It was fairly affordable."
"Its pricing is great."
"We currently pay $1.20 per device on a monthly basis."
"The pricing is reasonable and cheaper than ConnectWise."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
23%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
16%
Retailer
8%
Government
7%
Manufacturing Company
7%
Financial Services Firm
11%
University
11%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What do you like most about Tanium XEM?
The solution's technical support is very responsive.
What needs improvement with Tanium XEM?
There are some bugs in the product. The tool needs to improve in the area of reporting. Even though the reporting par...
What is your primary use case for Tanium XEM?
I use the solution in my company for reporting, software delivery, and patching. The tool is similar to SCCM.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about Microsoft, Omnissa, ManageEngine and others in Unified Endpoint Management (UEM). Updated: March 2025.
845,406 professionals have used our research since 2012.