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Nintex Process Platform vs Pega Platform comparison

Nintex and Pega are both solutions in the Business Process Management (BPM) category. Nintex is ranked #12 with an average rating of 8.0, while Pega is ranked #6 with an average rating of 8.2. Nintex holds a 2.1% mindshare in BPM, compared to Pega’s 5.6% mindshare. Additionally, 90% of Nintex users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.
Nintex Process Platform
Read 24 Nintex Process Platform reviews
  • 2,521 Views
  • 1,941 Comparison Views
90% willing to recommend
Pega Platform
Read 83 Pega Platform reviews
  • 9,864 Views
  • 4,439 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Pega Platform and Nintex Process Platform are major contenders in the business automation space, each offering unique strengths. Pega holds the upper hand in enterprise integration due to its comprehensive capabilities, whereas Nintex is favored for its user-friendly workflow automation.

Features: Pega Platform offers robust automation capabilities with robotic and desktop automation, supporting UI architectures like React and Angular. It's recognized for industry-specific, customizable frameworks. Nintex Process Platform emphasizes user-friendly workflow automation with deep integration into Microsoft's ecosystem and drag-and-drop usability, particularly excelling in IT and HR applications.

Room for Improvement: Pega Platform requires enhancements in UI customization, technical support, and licensing options, along with stability during upgrades and improved AI capabilities. Nintex faces performance challenges in mobile and AI integration, high licensing costs, and complex deployment processes. Improved workflow error reporting and integration features are also needed.

Ease of Deployment and Customer Service: Pega Platform supports diverse deployment environments, including hybrid and multiple cloud options, though its technical support is inconsistent. Nintex favors on-premises and public cloud deployments, offering reliable but slow support, with a call for more direct implementation assistance.

Pricing and ROI: Pega Platform's high cost aligns with large enterprises but is seen as cost-effective for quick process automation. Pricing varies with user numbers and usage models. Nintex, through subscription-based workflow usage licensing, provides competitive value against higher-end products like K2, though ongoing costs raise affordability concerns. Both platforms offer substantial ROI through efficiency and process optimization.

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Buyer's Guide
Nintex Process Platform vs. Pega Platform
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Nintex Process Platform reduces maintenance costs, increases efficiency, and provides ROI within a year despite some cost concerns.
Sentiment score
7.1
Pega Platform boosts efficiency with quicker solutions, yielding significant ROI through cost savings, revenue increase, and improved customer satisfaction.
 

Customer Service

Sentiment score
6.8
Nintex Process Platform customer service is generally well-received, though users desire quicker assistance and note technical support limitations.
Sentiment score
6.7
Pega Platform's support is mixed, offering knowledgeable help but facing issues with delays and responsiveness; premium support is costly.
No quotes available
For more quotes and insights, download the Nintex Process Platform report
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
For more quotes and insights, download the Pega Platform report
reviewer1605597 - PeerSpot reviewer
CP
VS
 

Scalability Issues

Sentiment score
6.9
Nintex Process Platform is generally scalable, effective on Office 365, yet faces challenges with on-premises infrastructure and pricing.
Sentiment score
7.6
Pega Platform offers scalable solutions for complex applications, though optimization and infrastructure are crucial for handling high loads.
No quotes available
For more quotes and insights, download the Nintex Process Platform report
Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.
For more quotes and insights, download the Pega Platform report
 

Stability Issues

Sentiment score
7.5
Users generally praise Nintex Process Platform's stability, noting improvements, reliable performance, and minor disruptions, with ratings averaging seven to nine.
Sentiment score
7.6
Pega Platform is stable and resilient for complex tasks, though technical proficiency is needed for optimal performance.
 

Room For Improvement

Enhancements needed in Nintex for usability, performance, integration, reporting, UI, deployment, AI integration, and support for custom code.
Pega Platform needs improved UI, better integration, scalable performance, cost-effective licensing, comprehensive docs, and simpler upgrades.
Additionally, the deployment process should be easier.
For more quotes and insights, download the Nintex Process Platform report
With the recent development of AI agents in Pega Platform 24.2, the adoption is not heavy due to regulations around using external LLM by customers, especially regulated customers in BFSS and healthcare.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
For more quotes and insights, download the Pega Platform report
Fitry Ericha - PeerSpot reviewerreviewer4848291 - PeerSpot reviewer
CP
VS
 

Setup Cost

Nintex Process Platform's subscription pricing is considered high compared to competitors, with significant costs for cloud-based user licensing.
Pega Platform is costly but offers ROI and value for large industries despite complex licensing and high fees.
Nintex Process Platform is expensive.
For more quotes and insights, download the Nintex Process Platform report
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
From a licensing perspective, it is higher than the competition.
For more quotes and insights, download the Pega Platform report
Fitry Ericha - PeerSpot reviewerreviewer1605597 - PeerSpot reviewer
VS
reviewer4848291 - PeerSpot reviewer
 

Valuable Features

Nintex Process Platform offers scalable, no-code solutions with seamless integration, enhancing data management and workflow automation for enterprises.
Pega Platform offers robust, scalable low-code solutions for seamless integration and digital transformation across diverse industries and frameworks.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
For more quotes and insights, download the Nintex Process Platform report
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Management capabilities such as dashboards.
For more quotes and insights, download the Pega Platform report
Fitry Ericha - PeerSpot reviewer
CP
VS
 

Categories and Ranking

Nintex Process Platform
Ranking in Business Process Management (BPM)
12th
Ranking in Process Automation
11th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Workload Automation (13th)
Pega Platform
Ranking in Business Process Management (BPM)
6th
Ranking in Process Automation
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
83
Ranking in other categories
Business Rules Management (1st), Rapid Application Development Software (11th), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of Nintex Process Platform is 2.1%, down from 2.3% compared to the previous year. The mindshare of Pega Platform is 5.6%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Vitor Medeiros - PeerSpot reviewer
Offers capacity to integrate with external platforms but technically difficult
There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically difficult, but it would be great to be able to develop our own code and integrate it into the platform. We could then run our own code for specific actions and requests or even develop a page or form. So, if I can ask Nintex for something, it would be a way to integrate our own code for specific actions. When it comes to integration, it could have more options for custom requests.
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reviewer4848291 - PeerSpot reviewer
Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.
Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
17%
Educational Organization
8%
Manufacturing Company
6%
Financial Services Firm
26%
Computer Software Company
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
See all answers
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
See all answers
What needs improvement with K2?
The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.
See all answers
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
See all answers
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
See all answers
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
See all answers
 

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Product Reports

Buyer's Guide
Nintex Process Platform
August 2025
Nintex Process Platform reportDownload Nintex Process Platform product report
Buyer's Guide
Pega Platform
August 2025
Pega Platform reportDownload Pega Platform product report
 

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.

Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance, low-code development, and powerful workflow engine capable of handling complex processes through SmartObjects technology.

What are some key features?
  • Easy Maintenance - Simplifies ongoing management and updates.
  • Low-Code Development - Enables quick application creation with minimal coding.
  • Extensive Integration - Connects with diverse data sources through SmartObjects technology.
  • Drag-and-Drop Interface - Offers a user-friendly, visually intuitive design for creating workflows.
  • Automatic Workflow Triggers - Allows for seamless automation of predefined actions.
  • Integration with Microsoft Ecosystems - Ensures compatibility with SharePoint and Office 365.
What benefits should users look for in reviews?
  • Affordability - Offers cost-effective solutions for businesses.
  • Customizability - Provides tailored solutions that meet specific needs.
  • Support - Beneficial for addressing issues and optimizing performance.
  • Rapid Development - Facilitates quick project turnaround due to its pre-built constructs.

Nintex Process Platform is implemented across various sectors, such as government, banking, and HR, providing significant improvements in workflow efficiency. In governmental agencies, it facilitates public e-services and compliance workflows, while in banking, it supports account management and loan origination. HR departments benefit from enhanced onboarding, resource management, and leave management processes.

Nintex

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?
  • Easy Implementation: Quick setup for fast project kick-off.
  • Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
  • Fast Prototyping: Enables rapid model creation and testing.
  • Unified Architecture: Streamlines operations across the platform.
  • Low-Code Environment: Facilitates swift application development.
  • Scalability: Supports growth and high-demand scenarios.
  • Real-Time Analytics: Provides immediate insights into operations.
  • Decision Automation: Automates standard decision-making processes.
  • Reusable Components: Encourages efficiency in development through component reuse.
What benefits do organizations find with Pega Platform?
  • Rapid Deployment: Quick launch of new processes saves time and resources.
  • Cost Efficiency: Reduces costs through automation and streamlined workflows.
  • Customer-Centric Solutions: Enhances customer experiences through integrated systems.
  • Improved Productivity: Automation frees up employee resources for other tasks.
  • Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega
 

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Buyer's Guide
Nintex Process Platform vs. Pega Platform
July 2025
Free Report: Nintex Process Platform vs. Pega Platform
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