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Norton Small Business vs OpenText Core Endpoint Protection​ comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Norton Small Business
Ranking in Endpoint Protection Platform (EPP)
42nd
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
Cloud Backup (62nd), SSL VPN (14th)
OpenText Core Endpoint Prot...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.8% compared to the previous year. The mindshare of Norton Small Business is 1.0%, down from 2.2% compared to the previous year. The mindshare of OpenText Core Endpoint Protection​ is 1.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
OpenText Core Endpoint Protection​1.8%
Norton Small Business1.0%
Other93.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
William_Bowers - PeerSpot reviewer
CEO at Evise.ai
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is customizable."
"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"Traps pays for itself within the first 16 months of a three-year subscription."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"The most valuable feature of Norton 360 has been its robust notification system."
"The solution has good performance."
"The solution detects viruses very, very fast."
"The product’s valuable feature is the availability of support services 24/7."
"The performance is fine."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"The most valuable feature of the solution is that it offers alerts if I get a spam email."
"It is very light, it is the only solution that can be installed on a machine that already has an antivirus, and it is a pretty complete solution."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"The ease of use of the centralized admin console is its best asset."
"The solution is very light, works well on our PCs, the dashboard is very good, and we find the pricing to be very affordable."
"The feature we found most valuable is the AI functionality for maintaining endpoint security, which is very powerful and has been useful over the last year."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"The ability to generate profiles specific to both business groups and organizations has made managing nearly 1000 endpoints very simple."
 

Cons

"There's an overall lack of features."
"A little bit more automation would be nice."
"If you compare it to SentinelOne, which has more functionalities and detection capabilities on an open platform, the pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"As an improvement, I would like to see enhanced connection speeds."
"Basically, they don't provide customer support tools just to investigate the logs."
"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"The updates must be less frequent."
"Norton 360’s features for device optimization could be better."
"There's a need for enhanced security measures."
"The tool should be easily available in the market and should be cheaper."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"The solution’s stability could be improved."
"One area where Norton 360 could improve is the constant push for upselling."
"The tool's price is an area of concern where improvements are required."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"Webroot Business Endpoint Protection needs to improve its ability to detect threats."
"There should be a Webroot Business Endpoint Protection mobile app."
"We need more control over when upgrades to the app are rolled out."
"Tech support needs to be improved. If we have an issue, and we don't have an issue very often, trying to get support's attention is a really difficult endeavor."
"We need to know more details about how the virus interacted with the computer."
"We were attacked by CryptoLock. It didn't protect us in the way we needed to and an attack was able to get through their defenses."
"We need to have a stronger defense against CryptoLock and other attackers."
 

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."
"It has a yearly renewal."
"I am using the Community edition."
"The pricing is okay, although direct support can be expensive."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"It's about $55 per license on a yearly basis."
"It is "expensive" and flexible."
"The price of the solution is high for the license and in general."
"The solution is cost-effective."
"The tool has a yearly licensing."
"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
"It is an inexpensive product. We purchase its yearly license."
"The price is fairly acceptable."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"Webroot is less expensive than SentinelOne."
"From a pricing standpoint, I would rate it a four out of five."
"Work on a price tier plan."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"We evaluate other options using multiple choices, best value, management and functionality."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Comms Service Provider
11%
Manufacturing Company
9%
Healthcare Company
9%
Construction Company
6%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Ask a question
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What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two ou...
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's adverti...
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the con...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Mytech Partners
Find out what your peers are saying about Norton Small Business vs. OpenText Core Endpoint Protection​ and other solutions. Updated: September 2026.
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