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Okta vs StrongDM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Okta improves security, reduces IT workloads and costs, enhances compliance, and centralizes identity management, boosting efficiency and ROI.
Sentiment score
4.2
StrongDM offers a swift ROI by reducing risk costs, enhancing efficiency, and cutting network expenses and staffing needs.
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
Technical Lead at CloudBolt Software
First, it improves the security authentication and authorization processes across the organization, securing applications with single sign-on and MFA.
Practice Director - PAM, IGA, IAM & ZeroTrust at a tech vendor with 1,001-5,000 employees
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
I can definitely say that it saved us time, and a lot of it. Probably months worth of time in engineering and IT support.
Director at LivePerson
The onboarding of temporary privileged access accelerated significantly, allowing us to release consultants much faster than before, saving considerable money.
Dev Ops Engineer And Solution Architect at Scania
We need fewer employees now because StrongDM saves our time by eliminating manual work.
Senior Analyst at Toll Holdings Limited
 

Customer Service

Sentiment score
6.9
Okta Platform's customer service is praised for responsiveness, effective issue resolution, and access to knowledgeable support, especially for premium users.
Sentiment score
6.8
StrongDM's customer service is praised for responsiveness, helpful onboarding, quick resolutions, excellent documentation, and high satisfaction despite occasional delays.
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
IT Lead at a outsourcing company with 51-200 employees
For Okta Platform, the customer service is seamless, and I am very satisfied with their assistance compared to other channels such as Microsoft's, which usually takes longer to resolve issues.
Iam & Security Engineer at zeb consulting
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
They responded quickly to issues and were readily available for calls rather than waiting for email confirmations.
Dev Ops Engineer And Solution Architect at Scania
The technical support is responsive and knowledgeable.
Senior Data Engineer at a non-profit with 1,001-5,000 employees
They also have very good documentation, where they often ask us to refer to a particular document but can provide excellent on-call support.
Senior Analyst at Toll Holdings Limited
 

Scalability Issues

Sentiment score
7.0
Okta Platform scales efficiently with stability and reliability, praised for security features and ease in managing identities and applications.
Sentiment score
6.3
StrongDM is praised for scalability and efficiency, supporting expansions and potentially accommodating larger corporations with adjustments.
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
Identity and Access Management Specialist at a university with 10,001+ employees
It is secure, providing needed scalability without impacting performance.
IT Lead at a outsourcing company with 51-200 employees
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
Senior Analyst at Toll Holdings Limited
If a larger organization such as Microsoft or Dell adopted it, there would be more privileged accounts, showing the product's potential to grow if issues in maintenance and crashing are resolved.
Iam Engineer at a manufacturing company with 10,001+ employees
StrongDM's scalability is impressive; it is highly available, and we never perceived any latency issues.
Dev Ops Engineer And Solution Architect at Scania
StrongDM has very large and good scalability, capable of providing a million data in a second, showcasing its great scalability.
Senior Analyst at Toll Holdings Limited
 

Stability Issues

Sentiment score
7.9
The Okta Platform is stable, reliable, and scalable, offering diverse verification options and minimal connectivity or performance issues.
Sentiment score
7.2
StrongDM is stable for most users, but some report occasional instability issues like crashes and patching concerns.
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
IT Lead at a outsourcing company with 51-200 employees
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
The gateway sometimes crashes, and you are unable to retrieve passwords.
Iam Engineer at a manufacturing company with 10,001+ employees
StrongDM is very stable; I cannot recall experiencing a glitch.
Dev Ops Engineer And Solution Architect at Scania
I rate the stability of the product five out of ten because crashes sometimes happen when we are working on it.
Senior Network Security Engineer at EMAK For Computer Manufacturing (ECM)
 

Room For Improvement

Okta faces downtime, high pricing, integration issues, and seeks improvements in support, UI, compliance, and affordability for users.
StrongDM needs setup simplification, better pricing for small teams, feature improvements, and enhanced documentation and communication.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
Software Engineer at aeTech Digital Hub
While they have a vast range of integrations out of the box available, if their PAM and IGA capabilities were more mature, then Okta Platform could be the single solution for everything, covering access management, privilege access management, and governance of identity.
Practice Director - PAM, IGA, IAM & ZeroTrust at a tech vendor with 1,001-5,000 employees
StrongDM has limited MFA and passwordless options, relying heavily on time-based one-time passwords (OTP) or Duo, lacking support for true passwordless setups like biometrics or hardware YubiKeys, and it does not support per-session MFA.
Senior Analyst at Toll Holdings Limited
It would be beneficial to have better control and alignment between frequent updates and improved communication regarding possible negative effects on existing customer bases.
Senior Data Engineer at a non-profit with 1,001-5,000 employees
It is difficult to find documentation or materials to review how it works, and there is less product material available in the market.
Senior Network Security Engineer at EMAK For Computer Manufacturing (ECM)
 

Setup Cost

Okta's pricing is high but justified by features; costs decrease with user count and multi-year commitments.
StrongDM's pricing and setup are viewed as both efficient and costly, with potential increased expenses for expanded features.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Principle Cloud Architect at a tech services company with 11-50 employees
The pricing per-user list drops when user counts rise and with multi-year commitments.
Identity and Access Management Specialist at a university with 10,001+ employees
The setup cost was free, with technical staff aiding our onboarding, requiring us only to cover the license fee.
Dev Ops Engineer And Solution Architect at Scania
It was mentioned that while the product is rapidly gaining features, it might become cost-prohibitive for wider usage.
Senior Data Engineer at a non-profit with 1,001-5,000 employees
My thoughts on the pricing of StrongDM is that it is expensive.
Director at LivePerson
 

Valuable Features

Okta Platform streamlines security with SSO, MFA, easy integration, and scalable identity management, enhancing efficiency and reducing IT workload.
StrongDM enhances security with session logging, offers fast onboarding, centralized access, and is cost-efficient with minimal maintenance.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
One of the most powerful tools in StrongDM is audit logging.
Senior Network Security Engineer at EMAK For Computer Manufacturing (ECM)
Just-in-Time Access is the primary feature that works well and makes life easier for us here at LivePerson.
Director at LivePerson
The best features for us are the centralized access control and the detailed audit logging, which allow us to provide temporary privileged access without managing VPNs ourselves.
Dev Ops Engineer And Solution Architect at Scania
 

Categories and Ranking

Okta Platform
Ranking in Privileged Access Management (PAM)
3rd
Ranking in Access Management
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
118
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), ZTNA as a Service (2nd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
StrongDM
Ranking in Privileged Access Management (PAM)
9th
Ranking in Access Management
14th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Privileged Access Management (PAM) category, the mindshare of Okta Platform is 3.3%, up from 2.6% compared to the previous year. The mindshare of StrongDM is 2.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Okta Platform3.3%
StrongDM2.5%
Other94.2%
Privileged Access Management (PAM)
 

Featured Reviews

SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
MX
Dev Ops Engineer And Solution Architect at Scania
Centralized access has improved privileged control and now provides strong audit visibility
I believe StrongDM can improve its initial setup and onboarding experience for larger enterprise environments like Scania, where we have a lot of processes. Integrating different teams, access policies, and existing identity workflows requires substantial planning. Additionally, I think the dashboard customization and reporting could be more flexible for operational teams, though new teams find it manageable. Once the platform is fully integrated, it provides significant value. Apart from the onboarding experience, I would also mention that the templates for enterprise onboarding and policy setup could benefit from innovative thinking tailored to organizations managing large AWS and Kubernetes workloads. Enhanced customization in dashboards and reporting would further ease operations and provide better insights.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
8%
Computer Software Company
7%
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise26
Large Enterprise61
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
What is your experience regarding pricing and costs for StrongDM?
Concerning pricing, setup cost, and licensing, our experience was very smooth as we chose not to go through the AWS Marketplace but arranged meetings directly with StrongDM. Their team was prompt, ...
What needs improvement with StrongDM?
I believe StrongDM can improve its initial setup and onboarding experience for larger enterprise environments like Scania, where we have a lot of processes. Integrating different teams, access poli...
What is your primary use case for StrongDM?
My main use case for StrongDM is privileged access management and infrastructure access that we cater to, as we were looking for alternatives and solutions to securely control and monitor our acces...
 

Also Known As

Okta Customer Identity, Workforce Identity
No data available
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Information Not Available
Find out what your peers are saying about Okta Platform vs. StrongDM and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.