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Omada Identity vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Omada Identity reduces maintenance costs, enhances security, automates processes, and anticipates future ROI through improved efficiency and cloud access.
Sentiment score
6.9
Organizations achieved ROI with One Identity Safeguard through enhanced security, cost savings, efficiency, and better protection against threats.
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
principal IGA consultant and partner at Fortigi
Omada Identity has definitely helped us save time when provisioning access for various identities.
Senior Developer at Guidewire Limited
The time is reduced by nearly fifty percent for our audit preparation and compliance reporting compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
I have seen a return on investment through reduced audit effort and fewer security incidents related to privileged access, along with significant time savings for IT and security teams by automating access control and password management.
office administrator at Gitarattan International Business School
The efficiency of our team has increased as we have reduced manual credential management, allowing our IT team to focus on higher value tasks.
Technical Head Cloud Services at Softcell Technologies Limited
 

Customer Service

Sentiment score
6.7
Omada's customer service is responsive but struggles with complex issues; recent improvements are noted despite varied satisfaction ratings.
Sentiment score
6.9
One Identity Safeguard's customer service is praised for technical strength but needs improvement in response times for complex issues.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The customer support for Omada Identity is excellent.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
I sometimes need escalations to reach expertise.
Consultant at a tech vendor with 11-50 employees
Sometimes, I get a very helpful response and they address issues on a call.
Systems Administrator at a university with 10,001+ employees
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.7
Omada Identity excels in scalability and integration, managing large user volumes across cloud and on-premises environments effectively.
Sentiment score
7.3
One Identity Safeguard efficiently scales for medium to enterprise levels but may require adjustments for optimal performance.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
Omada Identity's scalability is strong.
principal IGA consultant and partner at Fortigi
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
Safeguard handles a growing number of users, systems, and sessions without significant degradation in performance.
Automation tester at a consultancy with 51-200 employees
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
Systems Administrator at a university with 10,001+ employees
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable and reliable with occasional integration-related issues, achieving 8-10 stability ratings from most users.
Sentiment score
7.8
One Identity Safeguard is praised for its stability, reliability, and minimal downtime, with minor challenges resolved through support.
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
The session proxying, password vaulting, and automated workflow run consistently even under high load.
Automation tester at a consultancy with 51-200 employees
I would rate it a nine out of ten for stability.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
Business Line Manager - IGA & PAM at a tech services company with 201-500 employees
 

Room For Improvement

Omada Identity needs modernization for user-friendliness, better performance, enhanced reporting, integration improvements, and clearer deployment guidance and support.
One Identity Safeguard requires better integration, user experience, performance, intuitive configuration, and improved documentation for broader adoption.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Manager at a manufacturing company with 5,001-10,000 employees
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Lead Cyber Security Architect at Ernst & Young
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
Consultant at a tech vendor with 11-50 employees
There are many steps. We are still in the onboarding phase, and it seems very manual.
Systems Administrator at a university with 10,001+ employees
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
 

Setup Cost

Omada Identity offers competitive on-premises pricing, but cloud solutions are seen as high with costs affecting user decisions.
Enterprise users find One Identity Safeguard costly but valuable for its robust security and flexibility despite extra costs.
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
It is one of those where the more you buy, the cheaper it is.
Systems Administrator at a university with 10,001+ employees
It is cheaper than CyberArk.
Team Lead / Consultant at a computer software company with 5,001-10,000 employees
It is more expensive than Secret Server but way less expensive than CyberArk.
IAM Specialist
 

Valuable Features

Omada Identity offers governance, customization, automation, Microsoft integration, compliance insights, lifecycle management, self-service, and API connectivity for security.
One Identity Safeguard enhances security with advanced authentication, auditing, session management, and integrations, simplifying organizational access and compliance.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
Systems Administrator at a university with 10,001+ employees
Automatic credential rotation helps our team by removing the need for manual changes to privileged passwords, reducing the risk of stale or shared credentials and ensuring that every access is controlled and compliant.
Technical Consultant at ProTechmanize Solutions (P) Ltd.
Just-in-time access has sped up admin task completion and improved our overall compliance reporting, allowing audits to be completed nearly half the time compared to earlier.
Manager, Account Services Delivery at Softcell Technologies Limited
 

Categories and Ranking

Omada Identity
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
54
Ranking in other categories
User Provisioning Software (4th), Identity Management (IM) (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (5th)
One Identity Safeguard
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
52
Ranking in other categories
User Entity Behavior Analytics (UEBA) (6th), Privileged Access Management (PAM) (2nd), Non-Human Identity Management (NHIM) (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Omada Identity is designed for Identity Management (IM) and holds a mindshare of 3.5%, up 3.4% compared to last year.
One Identity Safeguard, on the other hand, focuses on Privileged Access Management (PAM), holds 3.9% mindshare, down 4.2% since last year.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Omada Identity3.5%
SailPoint Identity Security Cloud13.7%
Microsoft Entra ID8.9%
Other73.9%
Identity Management (IM)
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
One Identity Safeguard3.9%
CyberArk Privileged Access Manager11.2%
Delinea Secret Server5.0%
Other79.9%
Privileged Access Management (PAM)
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Lead Cyber Security Architect at Ernst & Young
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
SV
Automation tester at a consultancy with 51-200 employees
Centralized controls have improved privileged access and simplified compliant audit workflows
We use One Identity Safeguard as a central control point for all our privileged access, which helps standardize the access policies across teams and platforms. We also use it for the approval workflows, which are enforced for high-risk systems and add an extra security layer for production access. I have been using it for one and a half years. The best feature I appreciate is the session proxying and recording. It provides transparent session access for admins without exposing the real passwords. Another valuable feature is automated password rotation, which changes the credentials automatically after each use or on a schedule. It reduces the risk of leakage and reuse of passwords. Additionally, the approval workflow and the access request feature add governance with multi-level approvals for sensitive systems. These are the features that I appreciate the most. When we started using the session proxying and recording features, overall, it was a manageable and fairly smooth process for us. However, like most security platform deployments, it had a few learning curves. Session proxying and recording worked with our major systems including Windows, Linux, and network devices with minimal configuration. Some devices and services required slight changes to firewall rules and configuration to ensure the proxy could connect cleanly. Additionally, our admins needed orientation so they understood they were joining a recorded session, particularly for remote or support use. We spent considerable time adjusting the session filtering, retention settings, and naming conventions so recordings were useful and not overwhelming. These are some areas where we encountered challenges.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
Computer Software Company
10%
University
8%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise44
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise17
Large Enterprise19
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
Regarding the pricing of Omada Identity, this is not taken care of by me. The price and everything is managed by the organization, particularly by my IT director. Therefore, I am not aware of the e...
What needs improvement with Omada Identity Cloud?
Regarding areas of Omada Identity that could be improved or enhanced, I do not have much idea. As of now, the tool is good, and I haven't seen any bugs or errors. I consider it perfect as of now.
What is your experience regarding pricing and costs for One Identity Safeguard?
My experience with pricing, setup cost, and licensing has been a good experience overall, as the back and forth with One Identity is something that is acceptable; other tools have options to do thi...
What needs improvement with One Identity Safeguard?
One Identity Safeguard could be improved with a password manager and an identity manager as one big access management system. I believe improvements could be made around integrating with other tools.
What is your primary use case for One Identity Safeguard?
My main use case for One Identity Safeguard is using only one module for privileged session, which we use for admins and contractors. A quick specific example of how my team uses One Identity Safeg...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
No data available
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
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