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Omada Identity vs Opal comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
5th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
69
Ranking in other categories
Identity Management (IM) (5th), Customer Identity and Access Management (CIAM) (7th), Identity Governance Administration (IGA) (3rd)
Opal
Ranking in User Provisioning Software
10th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
20th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Access Management (20th)
 

Mindshare comparison

As of November 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Omada Identity is 2.4%, up from 2.4% compared to the previous year. The mindshare of Opal is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Omada Identity2.4%
Opal1.1%
Other96.5%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Identity governance has automated lifecycle workflows and strengthens access risk control
Omada Identity has a very good and easy automated onboarding and offboarding process which provisions correct system access from day one when employees or contractors join, and it automatically revokes their access and prevents orphan accounts when they leave. It provides role-based transfers which seamlessly upgrade user permissions when individuals change departments or roles, ensuring they only have the privileges necessary for their new positions. For risk mitigation and intelligent analytics, it leverages machine learning to uncover vulnerabilities, recommends appropriate access roles, and flags anomalous user behavior before it becomes a security threat. Omada Identity also extends strict governance controls and life cycle tracking to AI agents, service accounts, and API keys, securing the expanding IT infrastructure. It allows businesses to map their paper-based approval process into automated drag-and-drop digital workflows without relying on complex custom coding and provides a centralized self-service portal for employees to request temporary or permanent access to specific applications with proper approval from one or two level approvers, which includes built-in routing to the correct approvers. The value received from Omada Identity at the start was significant, particularly due to its codeless configuration, allowing us to map our approval process into automated drag-and-drop digital workflows without excessive complexity. For access requests, we established a centralized self-service portal to manage temporary or permanent access requests with appropriate approvals. Omada Identity uses machine learning to uncover vulnerabilities, recommending access roles and flagging anomalous behavior before it becomes a threat, providing confidence through initial POCs leading to a complete deployment.
Mohammed Mudasser - PeerSpot reviewer
AI/ML Engineer at a educational organization with 5,001-10,000 employees
Automated access reviews have improved least privilege and simplified identity governance
The best features Opal offers are automated access reviews, centralized visibility, and just-in-time access. I especially appreciate the ability to enforce time-bound access and automatically revoke privileges, which makes least privilege management much more practical. The automated access reviews have made the process much more efficient by giving us a structured way to review and revoke unnecessary permissions. Instead of manually checking every entitlement, we can focus on exceptions and higher risk access, which makes the review process more manageable and consistent. I would also add that the context Opal provides during access reviews is valuable. You can see the access relationship and risk rather than simply approving or denying it blindly. This makes the decisions more informed and gives the team a much better audit trail.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Omada Identity helps automate reviews of access requests, generating an approval for the manager immediately when a request is created, so that process doesn't take long."
"The best features of Omada Identity include its cloud version, which is really fast, and I appreciate the main menu and overall look of the features; it is really user-friendly and easy for the users to understand what they want."
"Our customers have realized several benefits from using this product, becoming more efficient in driving Identity and Access Management processes by automating many that were previously performed manually, saving manpower resources, reducing help desk tickets and telephone calls through features like automatic password reset, and gaining big benefits from automation, reporting, and easier onboarding of new staff."
"As per my experience, the best features Omada Identity offers include excellent identity management where you can track user activities."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The most appealing aspect of Omada Identity is its self-service upgrade system."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"Previously, my phone usage was around nine hours and fifteen minutes or more, but it has significantly reduced to around six hours and thirty minutes to seven hours, meaning two and a half to three hours has been reduced after using Opal as my primary screen time blocker."
"Opal has positively impacted my organization by reducing stress and increasing effectiveness for all our employees; it works better so all our employees have more time to sleep and they can investigate more."
"The clearest outcome I have seen is less manual effort during access reviews and better control over unnecessary or standing access, which improves the overall security posture."
 

Cons

"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"If I had to name one thing, it would be the user interface (UI)."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Unfortunately, one downside of Omada Identity is that it can only handle one import at a time, making it resource-intensive for our numerous systems."
"I would like to search on date fields, which is not possible now."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Functionality and usability could be improved."
"There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes."
"The core platform is already strong, but I would appreciate more flexibility in customizing workflows and access review policies."
"Opal can be improved in some ways."
 

Pricing and Cost Advice

"They are positioned at a good price point. They are lower than some of their competitors."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"Omada is expensive."
"The pricing for Omada Identity is fair."
"Omada is too expensive. We are in the automotive industry. The pricing might be high because most of the other customers are in the insurance or banking sectors, but it's steep for an auto supply company."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
12%
Outsourcing Company
7%
Computer Software Company
6%
Comms Service Provider
13%
Outsourcing Company
12%
Educational Organization
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise55
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Omada Identity Cloud?
The pricing, setup cost, and licensing for Omada Identity are reasonable for the features provided.
What needs improvement with Omada Identity Cloud?
Omada Identity could be improved with a similar interface, easier integration with third-party applications, and more advanced reporting and automation capabilities. Better integration with cloud a...
What is your primary use case for Omada Identity Cloud?
Omada Identity is used primarily for user access management, helping us manage user permissions in a centralized way. When a new employee joins, Omada Identity automates the user account and access...
What needs improvement with Opal?
The core platform is already strong, but I would appreciate more flexibility in customizing workflows and access review policies. Better reporting and analytics around access trends and risk would ...
What is your primary use case for Opal?
The main case I am using Opal is for identity and access governance, particularly managing application access and enforcing least privilege policies. I use it to streamline access requests, approva...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
No data available
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Information Not Available
Find out what your peers are saying about Omada Identity vs. Opal and other solutions. Updated: October 2026.
920,574 professionals have used our research since 2012.