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Open EDR vs SonicWall Capture Client comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Open EDR
Ranking in Endpoint Detection and Response (EDR)
37th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
SonicWall Capture Client
Ranking in Endpoint Detection and Response (EDR)
43rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Endpoint Protection Platform (EPP) (44th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Open EDR is 1.1%, up from 0.8% compared to the previous year. The mindshare of SonicWall Capture Client is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Open EDR1.1%
SonicWall Capture Client0.7%
Other98.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Timothy Muriithi - PeerSpot reviewer
Chief Information Officer at a tech consulting company with 51-200 employees
I also like the ability to remotely manage update packages on your systems, and the fact that there is an open source version
Setting OpenEDR was challenging at first, but I got it done by following their documentation and online videos. You need to install the client and configure it to work with their online open platform. Next, you have to configure it on the device if it's a phone. You input a cloud link to the EDR, so you can monitor it from the cloud. There isn't any maintenance aside from updating the client. It's mostly on the cloud.
HT
Product Manager at wahana piranti teknologi
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"Considering other products, SonicWall Capture Client has two differentiators."
"The initial setup is straightforward."
"SonicWall Capture Client provides dual protection through two multi-engines: SonicWall Capture Client sandboxing and SentinelOne agent, with features like content blocking, real-time 24/7 protection without signature updates, and advanced machine learning that eliminates concerns about manual updates, making it more protective and easier to deploy."
"SonicWall Capture Client has a serial number to connect to your firewall."
"SonicWall Capture Client's scalability is nice."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
 

Cons

"Comodo includes a firewall and antivirus in one solution. I also like the ability to remotely manage update packages on your systems. Comodo can even find a lost device and secure it remotely."
"Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems."
"The implementation is not easy."
"They should improve their user interface."
"The biggest issue with SonicWall Capture Client is network latency."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"XDR cannot be used unless MDR services are purchased with SonicWall."
"It takes technical support too long to resolve an issue."
"Technical support from SonicWall has room for improvement. While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels."
 

Pricing and Cost Advice

Information not available
"You have to pay for the solution, and a lot of customers do not want to pay."
"Here in Indonesia, SonicWall Capture Client costs five hundred thousand rupiahs for every endpoint. If I'm correct, you only have to pay the licensing fee, and there's no additional fee. To me, the pricing for SonicWall Capture Client is four out of five."
"The product is very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Retailer
10%
Manufacturing Company
8%
Comms Service Provider
8%
Comms Service Provider
10%
Computer Software Company
10%
Government
10%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
 

Questions from the Community

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What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particu...
What is your primary use case for SonicWall Capture Client?
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of usage comes from hospitality, with the remainder from manufacturing.In hotel case...
 

Overview

 

Sample Customers

Information Not Available
Luton College
Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Detection and Response (EDR). Updated: December 2025.
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