OpenText Core Endpoint Protection​ vs Trend Micro Worry-Free Services Suites comparison

OpenText Core Endpoint Protection vs. Trend Micro Worry-Free Services Suites

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Core Endpoint Prot...

Ranking in Endpoint Protection Platform (EPP)

50th

Average Rating

7.8

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro Worry-Free Serv...

Ranking in Endpoint Protection Platform (EPP)

19th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Email Security (13th), Managed Detection and Response (MDR) (10th), Extended Detection and Response (XDR) (14th)

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of OpenText Core Endpoint Protection is 0.8%, up from 0.8% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Trend Micro Worry-Free Services Suites	1.4%
OpenText Core Endpoint Protection	0.8%
Other	97.8%

Endpoint Protection Platform (EPP)

Featured Reviews

Urs Schuerch

Information Technology Engineer at Ingenias AG

A tool that offers good UI and documentation

Webroot Business Endpoint Protection had sent me a physical installation medium, which was very easy to obtain and deploy. It was also easy to configure, and it had a nice UI. I didn't have any problems with the product. I think that Webroot Business Endpoint Protection is very transparent about the pricing models offered to users. The tool also maintains transparency about the features and specifications. Previously, when I compared the two products with Webroot Business Endpoint Protection, I saw that with Trend Micro, it is very difficult to transparently find out what it offers and how much it charges for it.

Read full review

Mohammed Zain

Sr.Infrastructure & Security Administrator at Bakheet Co. For Machinery

Achieve effective email management while identifying areas for security upgrades

There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."

"Low performance requirements."

"Webroot Business Endpoint Protection is very scalable."

"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."

"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."

"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."

"The solution is very simple and straightforward to use."

"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."

More OpenText Core Endpoint Protection pros

"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."

"The most valuable feature of the solution is the ease of deployment."

"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."

"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."

"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."

"We can get in-depth details of the emails going in and out, and we can create rules; it's easy to manage and navigate, the main thing is that it's easy to handle."

"The load balancer feature is excellent."

"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."

More Trend Micro Worry-Free Services Suites pros

Cons

"The solution could improve by providing better ransomware protection."

"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."

"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."

"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."

"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."

"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."

"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."

"We need more control over when upgrades to the app are rolled out."

More OpenText Core Endpoint Protection cons

"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."

"The pricing of Trend Micro is a little bit higher compared to Sophos."

"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."

"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."

"The solution’s scalability is limited."

"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."

"The solution's documentation is not good, and I'm struggling to change global configurations."

"The EDR part of the product is an area of concern where improvements are required."

More Trend Micro Worry-Free Services Suites cons

Pricing and Cost Advice

"We evaluate other options using multiple choices, best value, management and functionality."

"Webroot Business Endpoint Protection is not too expensive. My licenses cost me between $300 and $400. It is really good price wise."

"Webroot is less expensive than SentinelOne."

"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."

"We are on an annual subscription for the use of Webroot Business Endpoint Protection."

"Work on a price tier plan."

"The solution is very cost-effective."

"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."

More OpenText Core Endpoint Protection pricing and cost advice

"I rate the tool's pricing a five out of ten."

"We pay a yearly licensing fee for the solution, which is too expensive."

"The product is available at a very good price point."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Comms Service Provider

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

16%

Comms Service Provider

10%

Security Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	35
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	2

Questions from the Community

What do you like most about Webroot Business Endpoint Protection?

I haven't observed any of the instabilities in the solution. It is a stable solution.

What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.

What needs improvement with Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.

What do you like most about Trend Micro Worry-Free Sevices Suits?

The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...

What needs improvement with Trend Micro Worry-Free Sevices Suits?

What is your primary use case for Trend Micro Worry-Free Sevices Suits?

I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...

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Product Reports

OpenText Core Endpoint Protection

Download OpenText Core Endpoint Protection product report

OpenText Core Endpoint Protection report

Trend Micro Worry-Free Services Suites

Download Trend Micro Worry-Free Services Suites product report

Trend Micro Worry-Free Services Suites report

Also Known As

Webroot SecureAnywhere Business Endpoint Protection

No data available

Overview

OpenText Core Endpoint Protection offers cloud-managed endpoint security with AI integration, providing real-time protection and lightweight performance. It ensures low system impact, seamless cloud integration, and cost-effective security solutions for various devices.

OpenText Core Endpoint Protection is a comprehensive endpoint security platform utilized by managed-service providers for antivirus and firewall functionality across servers, workstations, and mobile devices. It employs AI for robust threat detection, integrating with cloud applications for real-time updates. Multi-layered security features include malware protection, network defense, and DNS protection. Although connectivity and threat reporting need improvement, this platform extensively supports remote device management and integrates efficiently with Active Directory policies.

What are the key features of OpenText Core Endpoint Protection?

Cloud Management: Centralized admin console for easy oversight
AI Integration: Enhanced threat detection capabilities
Lightweight Performance: Minimal impact on system resources
Real-time Threat Database: Constant updates for effective protection
Web Control Interface: Monitors and controls web traffic

What benefits are associated with OpenText Core Endpoint Protection?

Ease of Setup and Maintenance: Facilitates quick deployment and upkeep
Seamless Cloud Integration: Simplifies scalability and operation
Cost-Effectiveness: Affordable pricing with comprehensive features
Mobile Security Capabilities: Supports remote device management

OpenText Core Endpoint Protection finds application in industries requiring stringent data protection and peace of mind over device security. Managed-service providers implement this for comprehensive antivirus and firewall features, safeguarding multi-device networks. It is particularly useful for DNS protection and integrating with Active Directory policies, enabling secure yet flexible operations across sectors.

OpenText

Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.

This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.

What are the most important features?

Behaviour Detection: Identifies threats using heuristics.
Efficient Resource Usage: Operates without significant system drag.
Endpoint and Malware Detection: Ensures robust virus and threat mitigation.
Antivirus and Ransomware Protection: Safeguards devices from malicious software and ransomware attacks.
Web Filtering: Monitors and restricts access to specific websites.
Device Control: Manages and restricts removable device usage.
Multi-Tenancy: Streamlines management across multiple tenants.
Cloud App Security: Protects Office 365 and Gmail from threats.
XDR Feature: Enhances threat detection across endpoints, networks, and cloud apps.

What benefits or ROI should users look for in the reviews?

Improved Security: Comprehensive endpoint and cloud protection enhances overall security.
Resource Efficiency: Minimal system impact ensures devices operate smoothly.
Ease of Deployment: Fast and simple configuration and installation processes.
Comprehensive Threat Management: Ability to manage and mitigate a wide range of cyber threats.
Enhanced Management: Multi-tenancy provides effective administration across different units.

Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.

Trend Micro

Sample Customers

Mytech Partners

Information Not Available

OpenText Core Endpoint Protection vs. Trend Micro Worry-Free Services Suites