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OpenText Enterprise Security Manager vs Rapid7 InsightIDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
25th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
No ranking in other categories
Rapid7 InsightIDR
Ranking in Security Information and Event Management (SIEM)
23rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
User Entity Behavior Analytics (UEBA) (10th), Endpoint Detection and Response (EDR) (39th), Threat Deception Platforms (6th), Extended Detection and Response (XDR) (23rd)
 

Mindshare comparison

As of May 2026, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Enterprise Security Manager is 1.5%, up from 1.1% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.1%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Rapid7 InsightIDR2.1%
OpenText Enterprise Security Manager1.5%
Other96.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

DayaramGoyal - PeerSpot reviewer
Vice President, Technology at Cache Digitech Pvt Ltd.
Integration shines but threat detection and technical support need attention
Regarding threat detection capabilities, I think OpenText Enterprise Security Manager covers the MITRE ATT&CK framework at an average level, and on a scale of one to ten, I would rate it only five. They have to improve in those areas in terms of threat detection capabilities. For ArcSight, they need to give the complete package, with UBA being part of that. They have added it, but I question what capabilities are there, especially on the SOAR side where they have to improve because the SIEM was very strong. For the SOAR side, because SIEM was very strong when they were earlier launched, but for SOAR, they were integrating with third-party solutions initially, and then they built the capability. They have acquired some company, but it is not up to that potential. They slowly and gradually lost that ground to Splunk, QRadar, and other companies, so when anybody talks about the full capabilities, they are not thinking about Micro Focus as of now. I would desire additional features in OpenText Enterprise Security Manager, especially on the SOAR side, and maybe on the UBA side, as threats intel and all, which are part of bundled solutions. Those are the areas they have to improve so that customers can trust and enhance those things, and maybe the customers will feel they should go for this product. As of now, if we are evaluating our own scenario, we are not even thinking about it. Earlier, that was not the scenario when they were selling this SIEM solution in the market; everybody was thinking OpenText was the default option, but now, if you're looking for a complete solution stack, nobody is even considering it.
SohailHyder - PeerSpot reviewer
Head Of Cyber Security at Super Secure
Has supported compliance needs for mid-sized organizations but lacks customization and advanced integration
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature sets of a complete SIEM solution. Most common in the market is QRadar, but it is depleting now. It has been taken over by some other products such as Splunk and LogRhythm. If we compare these things with Rapid7 InsightIDR, then there are definitely some gaps that need to be filled. Data retention is also one concern because Rapid7 InsightIDR is cloud-based and operates on a subscription model. Whatever data you want to retain, it has to be paid for separately or it has a cost. Other solutions that are on-premises can have their own infrastructure or they provide some data retention for a month or in some capacity-wise, they provide that solution to them which makes them more attractive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ArcSight was head and shoulders above the rest in features like aggregation filtering, bandwidth, parsing, etc."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"The most valuable features are flexible setup of the architecture and large coverage of devices."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"The user interfaces are quite good and speedy."
"It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"The most valuable features of ArcSight ESM are ease of use and readily usable components."
"It has helped us to gather, store, correlate and analyze security log data from many different information systems."
"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."
"During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint."
"The solution's initial setup is easy."
"The product works well. Stability-wise, I rate the solution a ten out of ten."
"Integration with threat modeling from the Metasploit and InsightIDR repositories."
"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless."
"It improved my organization by building a security alerting program."
"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."
 

Cons

"I must say that tech support is getting worse and worse every year."
"I faced some problems implementing certain attacks, which was my biggest concern. The visualization wasn't very good, and I couldn't create good monitoring dashboards."
"We are decommissioning HPE ArcSight as it is getting impractical to manage and maintain the solution."
"The technical support was not very good. They are slow and not very efficient."
"The way that scaling is set up isn't very cost-effective."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature."
"User behavior analytics is too pricey but an essential tool."
"The web console should have all the features of the standard console."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries."
"The integration capabilities of the solution have certain shortcomings where improvements are required."
"The ability to tune the collector for custom logs would greatly help."
"The product allows us to make only 30 custom rules."
"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."
"One of the things that could be better is digital forensics. It is there, but it can be better."
"One thing that springs to mind is easier API integration with ITSMs."
 

Pricing and Cost Advice

"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"The pricing model is expensive compared to open-source alternatives."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"There is a license required for this solution."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"The solution has a mid-range price point in the market"
"Rapid7 InsightIDR is priced very well and is cost-effective."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing is good, and it is not very expensive."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Marketing Services Firm
10%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise57
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise5
Large Enterprise6
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What needs improvement with ArcSight Enterprise Security Manager (ESM)?
Regarding threat detection capabilities, I think OpenText Enterprise Security Manager covers the MITRE ATT&CK framework at an average level, and on a scale of one to ten, I would rate it only f...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What needs improvement with Rapid7 InsightIDR?
If we pitch Rapid7 InsightIDR against solutions such as SIEMs from Splunk or LogRhythm, it is not as customizable as a SIEM solution is. This is where it can improve if we keep in front the feature...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
InsightIDR
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Liberty Wines, Pioneer Telephone, Visier
Find out what your peers are saying about OpenText Enterprise Security Manager vs. Rapid7 InsightIDR and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.