

Symantec Identity Governance and Administration and OpenText Identity Governance are competing in the identity governance solutions category. OpenText seems to have the upper hand due to its advanced features, offering better efficiency in handling complex workflows.
Features: Symantec Identity Governance and Administration excels in managing user entitlements, compliance reporting, and offers rich access certification capabilities. OpenText Identity Governance offers a scalable architecture, powerful analytics, and advanced automation and integration options.
Room for Improvement: Symantec could enhance its scalability and integration with third-party systems. Improved user experience and advanced automations are also areas for enhancement. OpenText can work on simplifying its deployment process, reducing initial complexity, and offering more customizable user interfaces.
Ease of Deployment and Customer Service: Symantec Identity Governance benefits from a straightforward deployment and strong customer support for quick issue resolution. OpenText offers a flexible deployment model for complex environments, though it initially may be more intricate to set up. OpenText, however, provides extensive customer support options.
Pricing and ROI: Symantec is favored for competitive pricing and faster ROI due to lower setup costs. OpenText requires a higher initial investment but provides substantial long-term value with superior functionalities and efficiency.
| Product | Market Share (%) |
|---|---|
| Symantec Identity Governance and Administration | 1.7% |
| OpenText Identity Governance | 1.2% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
OpenText Identity Governance provides robust access review capabilities, risk analysis, and intuitive dashboards. Its advanced role mining and dynamic grouping ensure efficient access management, supporting compliance through separations of duties.
OpenText Identity Governance enhances access management and auditing processes through features such as role mining, access certification, and separations of duties that support efficient management protocols. Though it excels in stability, scalability, and integration with Identity Management solutions, it requires improvements in installation, Workflow Designer, and cloud application connectors. Addressing stability issues and offering enhanced Identity Intelligence features are essential for competitive edge. The governance tool leverages automated reporting and approval workflows, aiding large environments in streamlining management tasks. Its ability to integrate closely with NetIQ Identity Manager facilitates internal audits, particularly in banking and governmental sectors.
What are the key features?OpenText Identity Governance sees deployment in industries like banking and government, where auditing and access management are critical. It aids in permission management and account discovery, utilized notably in regions such as Chile and Argentina. Organizations benefit from its integration with NetIQ Identity Manager to ensure proper account activation and deactivation, ultimately facilitating sector-specific compliance and auditing tasks.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
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