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OpenText Capture vs UiPath IXP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Capture
Ranking in Intelligent Document Processing (IDP)
4th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
8
Ranking in other categories
No ranking in other categories
UiPath IXP
Ranking in Intelligent Document Processing (IDP)
1st
Average Rating
8.0
Reviews Sentiment
5.1
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Intelligent Document Processing (IDP) category, the mindshare of OpenText Capture is 5.0%, down from 7.7% compared to the previous year. The mindshare of UiPath IXP is 6.6%, down from 14.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP) Market Share Distribution
ProductMarket Share (%)
UiPath IXP6.6%
OpenText Capture5.0%
Other88.4%
Intelligent Document Processing (IDP)
 

Featured Reviews

SK
Software Engineer at ECloudOptimumCorp
Robust document capture boosts efficiency and integration options
The best features include multiple channel capabilities such as fax, different file transfers, and paper scans. It can be integrated with multiple channels and can capture images, even from mobile devices integrating into OpenText Capture. Currently, it has introduced AI for data extraction and document processing. OpenText Capture's impact on automating document-intensive tasks such as accounts payables or loan processing is significant. It has the capability to capture table structures or multiple line items from images, including line items and final amounts for invoice processing. The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data. This product can be integrated into any point-of-sale system, Salesforce, SAP, or other environments, reducing manual data entry and related tasks. This feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption. The automation reduces human effort that would otherwise be required for classification and extraction tasks.
Gangadhar Wali - PeerSpot reviewer
Founder and COO at InVibes
Pre-trained models work well, but it is very expensive
We have to do manual validation for some of the things due to the OCR engine not being so accurate. For example, S is read as 5, 5 as S, 2 as Z, and Z as 2. In the case of currency, if one dot is missing, it gives a completely incorrect number. These discrepancies should be fixed because if the OCR itself doesn't work properly, then AI doesn't help with that. When AI is used for training models, the AI Center works precisely, but if the data itself is wrong, we can't do anything. If the extraction of data is proper, it definitely helps. However, 20% errors could be reduced if the OCR engine were better. In future updates, I would like to see better handling of issues such as when a dot is missing in currency, for example, with dollars, it should handle that automatically. It's very expensive. If the volume increases, we can't afford to use Document Understanding. We are thinking of moving to another solution because we are expecting 80,000 to 100,000 invoices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"The automated version of the vendor invoice management is great."
"The solution is very powerful because it allows for custom scripting."
"The main benefits of OpenText Capture are particularly valuable when capturing content and extracting structured or unstructured data, and this feature has helped organizations handle large volumes of data with precision, especially regarding resource consumption."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The most valuable feature of UiPath Document Understanding is the AI Center."
"It's great for document understanding for invoices and installments."
"The UiPath Document Understanding tool is very easy to use for document understanding."
"We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft."
"This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system."
"Machine learning is the most valuable feature of UiPath Document Understanding."
"UiPath Document Understanding has helped to free up staff's time for other projects, but the cost is high."
"I like the clear and organized way in which UiPath has structured the labeling process, as well as the user-friendly development environment."
 

Cons

"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"The setup is medium complexity."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"UiPath Document Understanding's ability to read handwritten files has room for improvement."
"It would be ideal if they could include more packages for more use cases."
"UiPath Document Understanding's ability to handle diverse document formats, including scans and signatures, needs improvement."
"There is room for improvement in UiPath Document Understanding's pricing. It is expensive for small clients. Currently, there is a big gap between the basic package and the 200,000 packages. There is no package in the middle for small agencies."
"Existing models have room for improvement."
"The UiPath APIs lack reliable table parsing."
"Extending the trial period for UiPath Document Understanding from three to six months would allow organizations to evaluate their capabilities thoroughly."
"The extraction and classification process should be simplified."
 

Pricing and Cost Advice

"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
"Document Understanding's price is quite high."
"UiPath Document Understanding offers fair pricing, primarily if you consider the number of resources and human work the solution reduces, plus the ROI you can get from it."
"The solution’s cost increases for machine learning or artificial intelligence because we have to go for UiPath Orchestrator."
"The cost per license is significant, approaching ten thousand dollars."
"I find the pricing to be fair."
"UiPath has a higher upfront cost, but its Document Understanding feature is not a significant additional expense compared to the overall platform."
"It's expensive, but you can reduce the price per license by getting more licenses. Overall, the pricing is okay."
"While Robotic Process Automation tools can be expensive, UiPath Document Understanding is no exception."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Insurance Company
16%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
8%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise26
 

Questions from the Community

What needs improvement with OpenText Intelligent Capture?
There is room for improvement regarding the data extraction and OCR capabilities in OpenText Capture, especially with the advancements in LLMs and various extraction methods such as CVision. The pr...
What is your primary use case for OpenText Intelligent Capture?
I use OpenText Capture for any digital format or hard copies, everything that needs to be digitalized and stored in a content management platform. Before storing in any content management platform,...
What advice do you have for others considering OpenText Intelligent Capture?
Based on my rich experience with OpenText Capture, I would advise organizations considering it for their environment that this product is useful for handling heavy volumes or more complex documenta...
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
Both UiPath and Blue Prism are expensive. Customers are trying to move to some other Agentic space because of high pricing, so the new initiatives are put on hold, and they're looking for alternati...
What needs improvement with UiPath Document Understanding?
The challenge is more on handwriting and language-specific document extraction. There is some room for improvement when it comes to understanding handwriting. Document Understanding at the current ...
 

Also Known As

OpenText Captivas
No data available
 

Overview

Find out what your peers are saying about OpenText Capture vs. UiPath IXP and other solutions. Updated: December 2025.
881,733 professionals have used our research since 2012.