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OpenText MBPM vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText MBPM
Ranking in Business Process Management (BPM)
38th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SS&C Blue Prism
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
7
Ranking in other categories
Business Process Design (16th), Process Automation (12th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (15th), Intelligent Document Processing (IDP) (10th), Loan Management Software (2nd), Document Automation Software (3rd), Business Orchestration and Automation Technologies (19th), AI Customer Experience Personalization (12th), AI Finance & Accounting (5th)
 

Mindshare comparison

As of February 2026, in the Business Process Management (BPM) category, the mindshare of OpenText MBPM is 0.9%, up from 0.3% compared to the previous year. The mindshare of SS&C Blue Prism is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
SS&C Blue Prism1.0%
OpenText MBPM0.9%
Other98.1%
Business Process Management (BPM)
 

Featured Reviews

Jaideep MS - PeerSpot reviewer
Practice Director at a outsourcing company with 51-200 employees
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.
Combs Peterson - PeerSpot reviewer
Technical Lead at Astek
Automated email workflows have improved appointment delivery accuracy and boosted customer satisfaction
In my opinion, the best features SS&C Blue Prism offers are that it is very effective. It offers a free trial and premium integration. It also offers workflow creation which is simple and easy. The flow structure is easy to read and can be directly used in presentations to customers and management. Additionally, it includes auto-reply to emails tailored to each email so that it does not feel robotic or generalized. Storing information from emails in a standardized data set is another great feature. The user interface is very intuitive and user-friendly. The user interface of SS&C Blue Prism is very intuitive and user-friendly, making it very easy to use all the features. It can be used by any kind of tech-savvy personnel. SS&C Blue Prism has positively impacted our organization as we were able to save at least $10,000 USD per quarter by improving communication to optimize supply chain operations. It also saves two manpower per year by automating email communication.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."
 

Cons

"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
"There is a need for improved integration with external systems in SS&C."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
 

Pricing and Cost Advice

"There is an annual license to use OpenText MBPM."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Retailer
16%
Government
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...
What is your primary use case for SS&C Blue Prism?
My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...
 

Also Known As

Metastorm BPM
SS&C AWD
 

Overview

 

Sample Customers

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about OpenText MBPM vs. SS&C Blue Prism and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.