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Appian vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
12th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Process Automation (7th), Rapid Application Development Software (10th), Low-Code Development Platforms (5th), Process Mining (8th)
OpenText MBPM
Ranking in Business Process Management (BPM)
39th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 5.7%, down from 6.4% compared to the previous year. The mindshare of OpenText MBPM is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Nitin-Agarwal - PeerSpot reviewer
Seamless integration enhances workflows while memory optimization can improve complex processes
I am working with all of these products: Pega, Appian, and OutSystems. I use Appian as a process orchestrator for workflow and rule-based routing, and it is preferred when I am developing an enterprise-wide application. The application is mobile-friendly, allowing me to use it across any device…
Jaideep MS - PeerSpot reviewer
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support is excellent."
"The most valuable features of Appian are workflow management and the ease with which you can build the UI."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"With low-code, we don't need a lot of coding, and then from the plumbing perspective, there is a complete CI/CD pipeline that exists within Appian that can be leveraged for open deployment."
"Technical support is helpful."
"The technical support for Appian rates as 10 out of 10 because they have a great support team."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
 

Cons

"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"There is no UI customization possible."
"The product’s pricing could be improved from the developers' perspective."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
 

Pricing and Cost Advice

"BPM done right is a huge value proposition for almost any company, and with Appian's low code rapid development model, the ROI can be huge, while the break-even point should be accelerated tremendously."
"Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
"The cost depends on the number of users, although I recommend taking an unlimited license."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"It is fully managed, and I don't believe there are any additional expenses."
"When it comes to pricing, it's definitely not affordable. However, it really depends on the requirements that you're seeking from the solution."
"Licensing of Appian is less expensive when compared to other BPMs in the market."
"The price is high."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
"There is an annual license to use OpenText MBPM."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Educational Organization
14%
Computer Software Company
10%
Government
7%
Computer Software Company
19%
Government
12%
Financial Services Firm
12%
Insurance Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
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Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Metastorm BPM
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about Appian vs. OpenText MBPM and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.