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Opsgenie vs Splunk Security Essentials comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Opsgenie
Ranking in IT Alerting and Incident Management
6th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Splunk Security Essentials
Ranking in IT Alerting and Incident Management
13th
Average Rating
8.6
Reviews Sentiment
4.8
Number of Reviews
6
Ranking in other categories
Data Visualization (12th), Security Incident Response (9th)
 

Mindshare comparison

As of September 2026, in the IT Alerting and Incident Management category, the mindshare of Opsgenie is 5.8%, down from 13.3% compared to the previous year. The mindshare of Splunk Security Essentials is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Opsgenie5.8%
Splunk Security Essentials1.8%
Other92.4%
IT Alerting and Incident Management
 

Featured Reviews

Pramodh M - PeerSpot reviewer
DevSecOps Consultant at a tech services company with 51-200 employees
Offers different levels of notification options, including WhatsApp integration
Opsgenie has been most valuable in managing our incident response. We use Opsgenie for on-call management of AWS services, and its integration with CloudWatch has been particularly beneficial. Opsgenie alerts us to anomalies in cloud services, not just incidents but also performance issues like delayed response times or execution errors. So, we will quickly know about the issue, and it allows us to take swift action. It has been very helpful to us. Opsgenie's strength lies in its configurable alerting levels, from first responders to escalation managers. It offers different levels of notification options, including WhatsApp integration, ensuring timely alerts to the relevant team members. We also use the on-call scheduling feature. It is easy to use. The on-call scheduling feature is user-friendly and easily integrates with our existing systems, streamlining schedule management without added complexity.
reviewer2836941 - PeerSpot reviewer
Assistant Manager at a tech services company with 1-10 employees
Centralized monitoring has given our SOC real-time visibility into security and application activity
When I first implemented Splunk Security Essentials in this environment, it took a week for each log source to onboard and to create use cases and implement the data model, CIM, etc., for production readiness. Training is mandatory, and we need at least the Splunk Security Essentials User certification because it is a very critical resource in the organization, as we are handling security logs. In my organization, Splunk Security Essentials is used not only by the SOC but also for monitoring logs across different teams, as it is important for handling both security and application logs, given its capability to manage unstructured logs. Splunk Security Essentials has dramatically impacted my organization, as without it, we were blind to what is happening from both a security and application perspective, and it provides vital visibility into the organization's operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are using Atlassian products, Opsgenie is the best choice because the features are the same and it is bundled with Jira Service Management."
"The solution has helped us stay alert on incidents and improved our response times."
"We can rely on the product to organize our schedules. We don't have to think about who will be next on-call. The system already gives us the answer. We don't have to waste time organizing how people are going to be covering each of their rotations. There's also an override option. So, it's easy to reschedule or reorganize our schedules when someone goes on vacation or when someone is on sick leave."
"The product is integrated into almost all services, including Grafana, AWS, and others."
"Opsgenie integrates with Atlassian and other web monitoring and incident management tools."
"The most valuable feature is the ability to automatically create a ticket for the support team when there is an alert."
"That clarity, visibility, scheduling, and the management of on-call schedules, as well as tracking SLA breaches and workload, are key reasons to utilize Opsgenie."
"The integration feature is the most valuable. It provides a lot of customizations for the integrations we use."
"Splunk Security Essentials has impacted my organization in that we have been getting the results that we wanted."
"The network monitoring feature is particularly valuable for gathering information about users, login times, and other statistics."
"I would have to rate Splunk Security Essentials a 10 out of 10 because it's free and there's tons of usable content."
"We are focusing on security to ensure incidents are reported efficiently. In addition to that, for reporting purposes, we are utilizing our dashboards or creating new ones. We will be using free visualization tools for this purpose."
"Splunk Security Essentials has dramatically impacted my organization, as without it, we were blind to what is happening from both a security and application perspective, and it provides vital visibility into the organization's operations."
"They have a good catalog of plans to use to resist the attacks."
 

Cons

"The user interface could be improved."
"I would like to see reports that can provide us with integration with Jira or with another management solution, which I'm not sure Opsgenie provides. The integration is possible, however as Opsgenie reports is an area that needs to be addressed. An alert is received, and Opsgenie will immediately generate a ticket or card for that issue, track it, and provide a follow-up. Opsgenie will also track an issue's whole life cycle. This is something that I would like to see in Opsgenie."
"It should also come with cloud integrations, which are not that great with OpsGenie as of now."
"I would like to see improvements in reporting capabilities that could provide additional value."
"The handshake with the monitoring tools can also be improved. When there were a bunch of alerts or the number of alerts was more than a thousand in a minute, OpsGenie wasn't able to handle everything properly. The handshake issues were there."
"It should have a lot of plugins. It should also come with cloud integrations, which are not that great with OpsGenie as of now. It should have AWS, Azure, and Google cloud integrations. It should also provide automation, that is, it should open somewhere, like orchestration. Something like the orchestration that ServiceNow is doing. That would be great. Orchestration is the main thing. If OpsGenie comes with stack down feature, not completely but some part of it, and orchestration is there, that would be beneficial."
"I would like to see a little bit more work in API key management in the Opsgenie UI. It's a bit difficult to manage sometimes. For example, in terms of management, you can either see all the keys or none of the keys. This is something for which I would like to have better granularity so that I could give some people access to some of the keys. It's something that I don't have today if I'm not mistaken."
"OpsGenie needs to keep up with its competitors in terms of new features and pricing."
"They could add more AI content or AI and machine learning."
"It takes a lot of time to install Splunk Security Essentials. It's not very difficult, but it requires time."
"The price could be improved."
"The reporting feature needs to be more user-friendly."
"The biggest friction points I have with Splunk Security Essentials are the high license costs and user behavior that causes performance issues due to inappropriate wildcard searches."
"If I could change one thing about Splunk Security Essentials, it would be pricing. I believe they are still very costly as compared to the competition."
 

Pricing and Cost Advice

"The cost of the solution depends on the package you select and is per user."
"I'm not the person who dealt with Opsgenie in terms of pricing, and I don't know how the solution compares to other solutions in the market, price-wise. I won't be able to say if it gives you the best value for money or not, but if Opsgenie gives good value for money, then I don't see a reason why you shouldn't use it."
"Integration with other solutions is one of the most valuable features of Opsgenie."
"The pricing is fine. I would rate the pricing a six out of ten, with one being high price and ten being low price."
"I rate Opsgenie eight out of 10 for affordability. Opsgenie is on the cheaper side, and it fits our budget. I estimate the license costs around $400 to 500 annually for 15 users. The price is available on the internet. It's a standard, straightforward price."
"From the pricing perspective, they are on the higher side as compared to other competitors."
"The pricing is on the lower side; I would rate it a six out of ten, with ten being low price, which indicates good affordability."
"We have opted for a yearly subscription. The initial quote given was about $29, but I don't know the actual price. There might be some negotiations during renewal."
Information not available
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Top Industries

By visitors reading reviews
Performing Arts
12%
Financial Services Firm
8%
Transportation Company
8%
Comms Service Provider
6%
Construction Company
18%
Financial Services Firm
11%
Comms Service Provider
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise6
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Splunk Security Essentials?
Our SecOps manager and CISO were more familiar with Splunk, and the price was right. That was probably the primary driver, and we did evaluation as well with strict criteria and Gartner ratings.
What needs improvement with Splunk Security Essentials?
The biggest friction points I have with Splunk Security Essentials are the high license costs and user behavior that causes performance issues due to inappropriate wildcard searches. Additionally, ...
What is your primary use case for Splunk Security Essentials?
My main use case for Splunk Security Essentials is for Enterprise Security, specifically the ES app. Splunk Security Essentials is my primary tool for threat detection and monitoring because as a S...
 

Overview

 

Sample Customers

2500+ customers including Yahoo, Politico, Dynatrace, Looker, Solarwinds, Overstock, Oregon State University, Glassdoor, Cloudticity, Unbounce, Bleacher Report
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Find out what your peers are saying about Opsgenie vs. Splunk Security Essentials and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.