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OpsRamp vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
Sentiment score
7.0
ScienceLogic enhances efficiency, visibility, and reduces incidents, providing long-term ROI and improved company image and operations.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
System Integration Advisor at a tech vendor with 10,001+ employees
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Software engineer at Mphasis
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
CEO / Co-Founder at Aiops ltd
 

Customer Service

Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
Sentiment score
7.8
ScienceLogic's support is praised for responsiveness, expertise, and proactive problem-solving, often deemed industry-leading by users.
Having a dedicated firefighter team for each MSP would be beneficial.
System Integration Advisor at a tech vendor with 10,001+ employees
I received excellent support from ScienceLogic.
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
Problems with Skylar may require longer wait times due to limited resource expertise.
CEO / Co-Founder at Aiops ltd
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
Assistant Consultant at Tata Consultancy
 

Scalability Issues

Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
Sentiment score
6.7
ScienceLogic excels in scalability and adaptability, supporting large deployments, though minor challenges exist in hardware and user onboarding.
 

Stability Issues

Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
Sentiment score
7.0
ScienceLogic is reliable and stable, with strong support, handling large volumes efficiently despite minor bugs during upgrades.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
CEO / Co-Founder at Aiops ltd
 

Room For Improvement

OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
ScienceLogic struggles with complexity, requiring UI simplification, integration improvements, better support, and enhanced monitoring and automation features.
Technical support should be improved.
Software engineer at Mphasis
While some other companies have easier APIs, using this solution demands significant expertise.
CEO / Co-Founder at Aiops ltd
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
Solution Architect at a consultancy with 10,001+ employees
 

Setup Cost

OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
ScienceLogic offers flexible but potentially costly pricing, emphasizing understanding business needs to justify its robust capabilities.
it does not strike me as expensive, and the licensing model is clear enough.
Software engineer at Mphasis
It could be cheaper.
Solution Architect at a consultancy with 10,001+ employees
ScienceLogic is not that expensive and is cost-effective overall.
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
 

Valuable Features

OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
ScienceLogic delivers versatile IT management with robust monitoring, automation, and integration, ensuring efficient operations across diverse infrastructures.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
Software engineer at Mphasis
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
CEO / Co-Founder at Aiops ltd
The CMDB update and the automatic CMDB update are valuable.
Solution Architect at a consultancy with 10,001+ employees
 

Categories and Ranking

OpsRamp
Ranking in Event Monitoring
4th
Ranking in IT Infrastructure Monitoring
21st
Ranking in AIOps
10th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in Event Monitoring
7th
Ranking in IT Infrastructure Monitoring
16th
Ranking in AIOps
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Unified Communications Monitoring (1st), Network Monitoring Software (13th), Server Monitoring (10th), IT Operations Analytics (4th), Cloud Monitoring Software (13th)
 

Mindshare comparison

As of February 2026, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 1.7%, down from 2.9% compared to the previous year. The mindshare of ScienceLogic is 1.7%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
ScienceLogic1.7%
OpsRamp1.7%
Other96.6%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.
Pallagani Siva Koteswararao - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
Comprehensive monitoring streamlines operations with room for user support enhancement
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support team. Whenever we encounter difficulties, I raise vendor cases and am eager to deepen my understanding of those cases. Additionally, I want to learn more about ScienceLogic's dashboards, which display crucial metrics about collectors, their health, and devices aligned to them. The dashboard should be more detailed. Regarding improvements to ScienceLogic's technical support, my last company was IBM in India, and I worked on IBM MQ monitoring until my last day. I engaged with the LogicMonitor support team for MQ-level incidents, but these issues remained unresolved even after 10 to 15 days. On my last working day, I assisted with one such vendor case, and I am unsure if that issue was ever resolved. ScienceLogic's technical support should respond more efficiently in terms of time. During my time working on MQ-level cases, including a power pack upgrade that did not fix the issues faced, I provided all necessary steps with the help of the middleware team. However, there were still gaps that needed addressing.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
11%
Healthcare Company
8%
Financial Services Firm
12%
Manufacturing Company
11%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
 

Comparisons

 

Overview

 

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about OpsRamp vs. ScienceLogic and other solutions. Updated: February 2026.
881,707 professionals have used our research since 2012.