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Oracle Business Intelligence Cloud Service vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Business Intelligenc...
Ranking in BI (Business Intelligence) Tools
22nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
26th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the BI (Business Intelligence) Tools category, the mindshare of Oracle Business Intelligence Cloud Service is 0.8%, up from 0.5% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.1%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Oracle Business Intelligence Cloud Service0.8%
Salesforce Einstein Analytics1.1%
Other98.1%
BI (Business Intelligence) Tools
 

Featured Reviews

Ram Alla - PeerSpot reviewer
BI Consultant at KPI Partners
Has supported secure report building and simplified data visualization for non-technical users
The features I find most useful in Oracle Business Intelligence Cloud Service include data visualization desktop for self-service reports. We can export using Excel and CSV files by dragging and dropping the columns to create reports. The drag-and-drop interface in Oracle Business Intelligence Cloud Service helps create dashboards for non-technical users as it is easy to use. By dragging and dropping columns, it creates a tabular view by default. We can convert these into many graphs and views such as pivot tables and other interactive graphical representations. I use self-service analytics in Oracle Business Intelligence Cloud Service.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution effectively integrates with third-party products."
"The most valuable features are user-friendly and self-service tools. Users can define their reports based on available data sets, with multiple dimensions and slide and dice data capabilities."
"This solution allowed us to consolidate information from the finance and supply chain systems into aggregate reporting, which had been very difficult to create in the past."
"Its ease of use and the ability to drill down into detail are the most valuable, and executive dashboarding features are the most commonly used ones."
"Initial setup was straightforward."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"It is by far the best CRM solution that we have in the market right now."
"The solution scales extremely well."
"For someone who is looking to use Salesforce, my advice is don't give it a second thought because it's a well-reputed and recognized tool."
"The insights it provides about customers are valuable; we get insights about the market, what they are doing, and what they're planning, and it is a comprehensive solution with everything in it so I can easily find what I need."
"Also, the predictive analysis of the Einstein version is like artificial intelligence, it's great."
"There is definitely a lot of ROI in it."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
 

Cons

"Quality of support varies."
"I didn't interact with them for this solution, but from a broader perspective, my experience with Oracle is that their tech support sits somewhere between low and fair."
"The dashboard could be improved and include additional features."
"Some of the advanced analytics need work, and I believe there's an opportunity to improve or simplify the integration with data power users and data science users."
"In terms of data modeling, it could be simplified. Sometimes, it seems complicated. Also, the response time for data set refreshes could be faster to enhance the user experience."
"When looking at web-based BI or cloud-based BI vendors, there should be abilities for power users to build deep analysis. If they are not data science tools, they are not for power users."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"The product is expensive."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"Support: Very less support now."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
 

Pricing and Cost Advice

"Oracle products are always going to be on the higher end of your price scale. You have to kind of accept that going in."
"The solution's pricing is reasonable compared to other products."
"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
"I rate the solution's pricing a seven out of ten."
"Price-wise, Salesforce Einstein Analytics is an expensive tool."
"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
"The solution is expensive."
"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
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Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
9%
Construction Company
14%
Financial Services Firm
11%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

What needs improvement with Oracle Business Intelligence Cloud Service?
As an expert, I can recommend that improvements could be made in Oracle Business Intelligence Cloud Service regarding cost. Compared to Power BI, it is significantly more expensive. I think the pri...
What is your primary use case for Oracle Business Intelligence Cloud Service?
The main use cases revolve around analytics which helps us with configured reports for AP, AR, and General Ledger. We have created several reports in Oracle Business Intelligence Cloud Service as R...
What advice do you have for others considering Oracle Business Intelligence Cloud Service?
I really recommend Oracle Business Intelligence Cloud Service itself. I recommend it because we can secure the data compared to other tools. We can connect with a self-service portal and create new...
What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What advice do you have for others considering Salesforce Einstein Analytics?
We use portions of Teams if I am not wrong, though it is managed by a different team and we do not use it much. On a scale of one to 100, I would say at least 70 to 80. I rate Salesforce Einstein A...
 

Also Known As

No data available
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

Grant Thornton, FORTH, Anthem
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Oracle Business Intelligence Cloud Service vs. Salesforce Einstein Analytics and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.