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OpenText Intelligence vs Salesforce Einstein Analytics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Intelligence
Ranking in BI (Business Intelligence) Tools
37th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Reporting (28th), Data Visualization (24th)
Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
24th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the BI (Business Intelligence) Tools category, the mindshare of OpenText Intelligence is 0.9%, up from 0.4% compared to the previous year. The mindshare of Salesforce Einstein Analytics is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Salesforce Einstein Analytics1.2%
OpenText Intelligence0.9%
Other97.9%
BI (Business Intelligence) Tools
 

Featured Reviews

it_user220707 - PeerSpot reviewer
Director & Lead Consultant at a consultancy with 51-200 employees
The Briefing Book feature enables measures to be filtered and viewed based on different criteria by end users.
This software is targeted at executive users, not the data analysts who want to slice and dice. The software will not replace your BI tools, but it will sit nicely on top of a BI tool if you want management to have quick and easy access to performance data. Initiative Management Metrics Management – Key Interfaces
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Business insights improve with reliable integration but face occasional system downtimes
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline. There is downtime which still affects the particular product. I would provide a reliability rating of 70%, with 30% still having scope for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a comprehensive solution for performance management, and yet it is easy to setup and easy to use, especially in comparison with Oracle, SAS, Hyperion and SAP."
"The inbuilt features, like pictorial representation of the data and the ability to remap and realign the data, provide clarity in understanding sales perspectives."
"The ability to put together a very interactive dashboard with a very good, graphical presentation has been very helpful."
"It is valuable for bringing transparency of the communication that has been happening from all different parts of the organization to a customer."
"We have found the scalability to be very good."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"It is by far the best CRM solution that we have in the market right now."
 

Cons

"It needs to have better quality built in reports."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements."
"There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"The tool needs to simplify its features."
"The product is expensive."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
 

Pricing and Cost Advice

Information not available
"Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
"The solution is expensive."
"I rate the solution's pricing a seven out of ten."
"Price-wise, Salesforce Einstein Analytics is an expensive tool."
"Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
"Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
"The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
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Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
12%
Comms Service Provider
11%
Insurance Company
8%
Construction Company
16%
Financial Services Firm
11%
Outsourcing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

Ask a question
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What needs improvement with Salesforce Einstein Analytics?
It is difficult to integrate the modules. The customization is also a little bit complex currently, but it is getting easier as they continue improving the market. There are certain glitches, espec...
What is your primary use case for Salesforce Einstein Analytics?
It is more of an integrated platform where marketing, customer service, and the ticketing system are integrated into each other as a SaaS-based solution, which is what we use. For Marketing Cloud, ...
What advice do you have for others considering Salesforce Einstein Analytics?
We use portions of Teams if I am not wrong, though it is managed by a different team and we do not use it much. On a scale of one to 100, I would say at least 70 to 80. I rate Salesforce Einstein A...
 

Also Known As

OpenText Magellan Analytics Suite, BIRT iHub Visualization Platform, OpenText Actuate Information Hub
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

Sasktel, NSBSL
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Microsoft, Salesforce, SAP and others in BI (Business Intelligence) Tools. Updated: October 2026.
920,769 professionals have used our research since 2012.