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Oracle Exadata Cloud at Customer vs Oracle Exadata Express Cloud Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Exadata Cloud at Cus...
Ranking in Database as a Service (DBaaS)
9th
Average Rating
7.8
Reviews Sentiment
4.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Oracle Exadata Express Clou...
Ranking in Database as a Service (DBaaS)
12th
Average Rating
8.0
Reviews Sentiment
6.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Database as a Service (DBaaS) category, the mindshare of Oracle Exadata Cloud at Customer is 3.7%, down from 4.3% compared to the previous year. The mindshare of Oracle Exadata Express Cloud Service is 1.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Database as a Service (DBaaS) Market Share Distribution
ProductMarket Share (%)
Oracle Exadata Cloud at Customer3.7%
Oracle Exadata Express Cloud Service1.6%
Other94.7%
Database as a Service (DBaaS)
 

Featured Reviews

WB
Oracle DBS at Bpifrance
Positive experience with virtual cloud network creation and database migration highlights patching challenges
The best feature of Oracle Exadata Cloud at Customer is that it can be managed without needing only DBAs. We have many features, including the observability feature that helps check performance and generates numerous reports about performance. We have also implemented APIs, enabling us to create and perform many operations. This means we need DBAs who can work with APIs. We are autonomous in the patching process and don't need Oracle for patching. If you configure the process of patching, it will be executed automatically. We are using dynamic scaling which is implemented on an external virtual machine, helping us to downscale or upscale the CPU. Oracle Exadata Cloud at Customer has supported our organization's compliance and data sovereignty without problems. I have observed some limitations. For example, regarding encryption, though it is mandatory for Exadata Cloud at Customer, we cannot encrypt the database with external keys. Currently, with Exadata Cloud at Customer, using external keys is not possible.
Shrikant Navelkar - PeerSpot reviewer
Director at Clover Infotech
Have achieved excellent performance and seamless integration with effective cost control in cloud solutions
When customers are migrating from Oracle Exadata Express Cloud Service and need to remove some of their test and development environment, what happens in normal virtualization is that they can just switch it off, but in ExaCS, they need to terminate the entire thing. Most of the customers are not aware of this, so they keep spending money even if they want to shut down their UAT environment or development environment, so Oracle needs to make it simpler in terms of reducing the bill on ExaCS when customers want to shut down certain environments. Today, you have to terminate the entire VM, and only then your billing will stop. The only functionality I would expect from Oracle Exadata Express Cloud Service is that if Oracle is able to support Oracle MySQL Enterprise also on Exadata, that will solve a lot of problems.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The operation model is the most valuable feature."
"The most valuable feature is that it is based on Exadata infrastructure, which is Oracle 's leading engineered system that is trusted, fault-tolerant, and has unique performance features."
"Exporting and importing is easy because of its cleanliness, making the process easier. However, setting up the Data Guard was more difficult. Despite this, the client experienced lower downtime."
"Performance has significantly improved."
"The best feature of Oracle Exadata Cloud at Customer is that it can be managed without needing only DBAs, with observability features to check performance, generate reports, and implement APIs for creating and performing many operations."
"I am particularly fond of the intelligent capabilities that enhance the backend, utilizing technology to analyze SQL queries."
"I like that Oracle Exadata Cloud at Customer is a stable, well-positioned product in the market today, and it's very scalable."
"One of the most valuable parts of the solution is the high availability within the system and the performance enhancement without making any changes or fine-tuning the databases."
"The solution is very stable and offers great performance."
"It is a scalable product."
"I would rate Oracle Exadata Express Cloud Service ten out of ten for its overall solution."
"I like that Oracle Exadata Express Cloud Service is easier to use and is a cost-saving solution because you won't need to hire people to run and maintain it."
"In the cloud, Exadata is more scalable. The on-prem version was limited. It wasn't that scalable because it only came in a quarter rack, half rack, and full rack. In the cloud, it scales to what you need."
"The performance of the tool is valuable."
"I highly recommend Oracle Exadata Express Cloud Service as a very good solution if you can afford it."
 

Cons

"The solution is expensive."
"As a customer, you can't see the boot messages of your virtualized guest machines."
"A room for improvement in Oracle Exadata Cloud at Customer is that they need to train more partners to gain more knowledge because currently, they are keeping a lot to themselves. For example, they are still keeping a lot of information on their campus, so information sharing is limited."
"Oracle Exadata Cloud at Customer is stable, but the only problem occurs during OS patching. If you encounter issues, the VMC (virtual machine cluster) becomes unusable."
"For the data migration, we used ZDM. It was not integrated with the databases, and the documentation lacks clarity."
"We had some problems in the developer's environment. We had some problems with the initial installation environment."
"Scalability is not straightforward."
"The only downside is the difficulty in monitoring, and that's why I would like to implement MySQL database."
"I feel there is a need for better integration with Google Maps and Google Earth. This is crucial for me in the geographical facilities of the environment."
"The support must be faster."
"The customer's default choice is the on-premise version of this solution. Only when Oracle or the partners like us, can explain to customers the cloud value proposition, and if the compliance authorities allow, they can look into this cloud solution. It will take some time for Oracle to change its perception of customers' de-facto standards. Exadata used to be treated as a black box, which is not the case now. The customer is aware of what is happening inside, how the configurations have been made, and what patching has been applied. Oracle needs to market the cloud version better."
"The solution's pricing could be improved."
"Scaling Oracle Exadata Express Cloud Service can be done, but the process is a little tedious, which could be an area for improvement in the solution."
"We use artificial intelligence for deep learning, and it would be a huge benefit to implement this in Oracle Exadata."
"Oracle's support could be better."
 

Pricing and Cost Advice

"The machine and the cloud model itself already have licensing advantages."
"The price is too much."
"The price of this solution is very comparative to others on the market. There is no direct comparison between this solution and with something else because I do not see any other similar product."
"The tool is not cheap, but it is not really expensive."
"I think Oracle pricing is usually above average market price."
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Top Industries

By visitors reading reviews
Financial Services Firm
35%
Manufacturing Company
13%
Computer Software Company
8%
Insurance Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Exadata Cloud at Customer?
The pricing is reasonable due to a universal agreement, which often positions Oracle solutions better against others. I would rate the pricing an eight out of ten.
What needs improvement with Oracle Exadata Cloud at Customer?
In future updates for Oracle Exadata Cloud at Customer, I would like to see another feature for the different costs for the non-CDB models, because if you are not using the non-CDB models, you have...
What is your primary use case for Oracle Exadata Cloud at Customer?
The use cases for Oracle Exadata Cloud at Customer are based on our actual solution. We have the Exadata, but it has reached its end of life. The X5 has attained the end of life, so we discussed mi...
What is your experience regarding pricing and costs for Oracle Exadata Express Cloud Service?
Oracle is quite expensive here in Brazil. Pricing is the primary challenge we face with Oracle.
What needs improvement with Oracle Exadata Express Cloud Service?
When customers are migrating from Oracle Exadata Express Cloud Service and need to remove some of their test and development environment, what happens in normal virtualization is that they can just...
What is your primary use case for Oracle Exadata Express Cloud Service?
We have been implementing Oracle Exadata Express Cloud Service for our customers for more than 10 to 12 years for our various customers through the on-premise Exadata offerings Oracle has.
 

Overview

 

Sample Customers

IBVI, illycaffe, Scottish Water, trueblue, AirAsia, droptank
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