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Oracle Exadata Cloud at Customer vs SAP HANA Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Exadata Cloud at Cus...
Ranking in Database as a Service (DBaaS)
13th
Average Rating
7.8
Reviews Sentiment
4.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
SAP HANA Cloud
Ranking in Database as a Service (DBaaS)
11th
Average Rating
8.2
Reviews Sentiment
3.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Database as a Service (DBaaS) category, the mindshare of Oracle Exadata Cloud at Customer is 3.3%, down from 4.2% compared to the previous year. The mindshare of SAP HANA Cloud is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Database as a Service (DBaaS) Mindshare Distribution
ProductMindshare (%)
SAP HANA Cloud1.9%
Oracle Exadata Cloud at Customer3.3%
Other94.8%
Database as a Service (DBaaS)
 

Featured Reviews

WB
Oracle DBS at Bpifrance
Positive experience with virtual cloud network creation and database migration highlights patching challenges
The best feature of Oracle Exadata Cloud at Customer is that it can be managed without needing only DBAs. We have many features, including the observability feature that helps check performance and generates numerous reports about performance. We have also implemented APIs, enabling us to create and perform many operations. This means we need DBAs who can work with APIs. We are autonomous in the patching process and don't need Oracle for patching. If you configure the process of patching, it will be executed automatically. We are using dynamic scaling which is implemented on an external virtual machine, helping us to downscale or upscale the CPU. Oracle Exadata Cloud at Customer has supported our organization's compliance and data sovereignty without problems. I have observed some limitations. For example, regarding encryption, though it is mandatory for Exadata Cloud at Customer, we cannot encrypt the database with external keys. Currently, with Exadata Cloud at Customer, using external keys is not possible.
Bassem Mohammed - PeerSpot reviewer
IT Application Manager at TBTD
Has improved performance by enabling smoother business operations and real-time data integration
I am satisfied with SAP HANA Cloud and don't see any room for improvement. I don't use SAP HANA Cloud's machine learning feature at this moment. Currently, we don't use SAP HANA Cloud's ability to support hybrid data landscapes in our organization. SAP HANA Cloud can integrate real-time analytics with transactional data processing in my businesses by connecting it with other systems such as government systems and HR systems for fingerprint recognition. We are already using BOBJ or SAP BW for predictive analytics, which is an old solution from SAP. My overall rating for SAP HANA Cloud is eight out of 10. The reason I don't give it a higher score is that there are some concerns related to security and certain features that I have not seen yet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The operation model is the most valuable feature."
"The most valuable feature is that it is based on Exadata infrastructure, which is Oracle 's leading engineered system that is trusted, fault-tolerant, and has unique performance features."
"We have migrated mission-critical databases to Exadata and gained significant performance in our OLTP and Batch jobs."
"I am particularly fond of the intelligent capabilities that enhance the backend, utilizing technology to analyze SQL queries."
"Exporting and importing is easy because of its cleanliness, making the process easier. However, setting up the Data Guard was more difficult. Despite this, the client experienced lower downtime."
"I like that Oracle Exadata Cloud at Customer is a stable, well-positioned product in the market today, and it's very scalable."
"The best feature of Oracle Exadata Cloud at Customer is that it can be managed without needing only DBAs, with observability features to check performance, generate reports, and implement APIs for creating and performing many operations."
"Performance has significantly improved."
"Using SAP HANA Cloud, we can replicate the data into HANA and use live data, which improves our business decision-making."
"The best features of SAP HANA Cloud are that its software is effective because it has tight integration between other functions, such as finance, materials, and sales."
"The real-time analytics feature is good; there is no doubt about it."
"The solution has integrated many different value chains across the organization, as previously there were multiple systems managing those value chains."
"From my perspective, the best features of SAP HANA Cloud are that it's an ERP system connecting all departments together, making it a very smooth software for business operations."
"I would rate SAP HANA Cloud nine to ten out of ten."
"SAP HANA Cloud provides a single version of truth, automation, intelligence, process control, and best practices."
 

Cons

"The solution is expensive."
"A room for improvement in Oracle Exadata Cloud at Customer is that they need to train more partners to gain more knowledge because currently, they are keeping a lot to themselves. For example, they are still keeping a lot of information on their campus, so information sharing is limited."
"For the data migration, we used ZDM. It was not integrated with the databases, and the documentation lacks clarity."
"As a customer, you can't see the boot messages of your virtualized guest machines."
"Oracle Exadata Cloud at Customer is stable, but the only problem occurs during OS patching. If you encounter issues, the VMC (virtual machine cluster) becomes unusable."
"Scalability is not straightforward."
"Today their support no longer lives up to my expectation."
"We had some problems in the developer's environment. We had some problems with the initial installation environment."
"Regarding SAP HANA Cloud, one significant pain point is the lack of access to the database from the HANA Studio for developers."
"My opinion on SAP HANA Cloud is that it is a waste of time."
"The technical support from SAP is inadequate. We don't get timely responses, with support tickets taking more than 25 days to process."
"I see some weaknesses in SAP HANA Cloud regarding innovations, as they take their own time compared to what the market brings in with new features."
"In future updates of SAP HANA Cloud, I would suggest some changes in the user interfaces to make it more user-friendly."
"From a UX point of view, there could be better improvements in the user experience and how users interact with the system."
"SAP HANA Cloud requires extensive documentation before connecting with a human being to troubleshoot an issue."
 

Pricing and Cost Advice

"The price is too much."
"The machine and the cloud model itself already have licensing advantages."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Insurance Company
9%
Manufacturing Company
9%
Educational Organization
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Exadata Cloud at Customer?
The pricing is reasonable due to a universal agreement, which often positions Oracle solutions better against others. I would rate the pricing an eight out of ten.
What needs improvement with Oracle Exadata Cloud at Customer?
In future updates for Oracle Exadata Cloud at Customer, I would like to see another feature for the different costs for the non-CDB models, because if you are not using the non-CDB models, you have...
What is your primary use case for Oracle Exadata Cloud at Customer?
The use cases for Oracle Exadata Cloud at Customer are based on our actual solution. We have the Exadata, but it has reached its end of life. The X5 has attained the end of life, so we discussed mi...
What needs improvement with SAP HANA Cloud?
In future updates of SAP HANA Cloud, I would suggest some changes in the user interfaces to make it more user-friendly.
What is your primary use case for SAP HANA Cloud?
SAP HANA Cloud is used in many different organizations such as retail, manufacturing, and pharmacy; most businesses can use SAP HANA Cloud.
What advice do you have for others considering SAP HANA Cloud?
I am satisfied with SAP HANA Cloud and don't see any room for improvement. I don't use SAP HANA Cloud's machine learning feature at this moment. Currently, we don't use SAP HANA Cloud's ability to ...
 

Overview

 

Sample Customers

IBVI, illycaffe, Scottish Water, trueblue, AirAsia, droptank
Information Not Available
Find out what your peers are saying about Oracle Exadata Cloud at Customer vs. SAP HANA Cloud and other solutions. Updated: September 2026.
912,930 professionals have used our research since 2012.