Oracle Real User Experience Insight vs Zabbix comparison

Oracle Real User Experience...

Read 108 Zabbix reviews

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and Zabbix are tools for monitoring and analyzing system performance. Oracle Real User Experience Insight has an edge in analytics depth, while Zabbix is noted for comprehensive monitoring and cost-efficiency.

What features are offered by Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight provides detailed real-time analytics, deep user experience data, and extensive support. Zabbix supports a wide range of protocols, offers powerful monitoring capabilities, and is highly scalable.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight could improve its customization, integration capabilities, and flexibility. Zabbix could enhance its initial setup process, provide more extensive documentation, and refine its onboarding.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight is complex to deploy but has extensive support. Zabbix has a straightforward deployment process but mixed reviews regarding customer service efficiency.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to Zabbix?

Oracle Real User Experience Insight has higher initial setup costs but significant ROI due to its advanced features. Zabbix is lower cost from the start and provides substantial ROI due to its open-source nature.

To learn more, read our detailed Oracle Real User Experience Insight vs. Zabbix Report (Updated: April 2026).

Oracle Real User Experience Insight vs. Zabbix

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Oracle Real User Experience...

Ranking in Application Performance Monitoring (APM) and Observability

65th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Oracle Real User Experience Insight is 0.6%, up from 0.1% compared to the previous year. The mindshare of Zabbix is 2.2%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Zabbix	2.2%
Oracle Real User Experience Insight	0.6%
Other	97.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

AKM Rezaul Karim

Deputy General Manager at Thakral

Provides you with powerful analysis of your network and business infrastructure

There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Before RUEI came in, the users from production took hours to resolve issues, or couldn't end up finding a root cause."

"The most valuable feature is the ability to Drill down to webpage actions."

"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."

"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."

"ORUEI lets you create a dashboard that shows you insight into the user experience."

"Even if you don't have a QA tool, you can automate a lot of the quality assurance functions through ORUEI."

"Customer satisfaction higher than before."

"The availability of the solution is its most valuable aspect, and I can also Google anything I want and upload it on the cloud using the very helpful mobile app."

"Like other common Linux distributions, some of the most valuable features of this solution are the ease of use and deployment."

"There are a few problems but if they fix them, then Zabbix is a very good tool compared to others."

"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."

"It has improved our server performance monitoring overall. We know right away when there are problems. It has built-in statistics, so we can go back and see if there's spiking. We can check what's happening every day around the same time and check the configuration to see if there's something that's running and needs to be fixed."

"The level of discovery-based configuration that lets us auto-configure the monitoring for various systems is a valuable feature."

"Zabbix has a roadmap and they are continuously and frequently adding new features."

"In our opinion Zabbix is an amazing monitoring solution which allows for any service or device to be monitored."

"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."

More Zabbix pros

Cons

"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."

"It is a bit complex for newbie."

"The application resource usage has increased due to using RUEI."

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet."

"The application resource usage has increased due to using RUEI."

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

"Licensing is very expensive for this solution."

"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."

"If anything could be improved, it would be some of the terminology that is used in the documentation."

"When it comes to troubleshooting or technical support, there is usually some time lag."

"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."

"There are a lot of areas for improvement, specifically in the dashboards and reports functionalities."

"I would like to better be able to monitor Oracle processes."

"They need to improve the APM solution, the Application Management solution."

"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."

"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts."

More Zabbix cons

Pricing and Cost Advice

Information not available

"Zabbix is a free solution but the support contact costs money."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"It is freeware. We still use the free version of Zabbix."

"We’re using the free version, which covers all our current needs."

"Its licensing is fair. It seems to be much cheaper than others."

"It is a true open-source solution, so there are no licensing costs."

"There is no license but we need to pay for support."

"The tool's licensing costs are yearly."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

23%

Construction Company

13%

Comms Service Provider

13%

Insurance Company

Computer Software Company

11%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

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What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

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What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

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What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

See all answers

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Oracle Real User Experience Insight product report

Oracle Real User Experience Insight report

Download Zabbix product report

Also Known As

Oracle Real User Experience Insight, Oracle RUEI

No data available

Overview

Oracle Real User Experience Insight offers comprehensive monitoring and analysis of user interactions with web applications, delivering actionable insights to optimize performance.

Industries prioritize understanding user interactions to enhance application efficiency. Oracle Real User Experience Insight provides deep visibility into web application performance by capturing real-time data on user activity. Through advanced analytics, it identifies performance bottlenecks and areas for improvement, helping organizations maintain optimal application health and user satisfaction.

What are the key features of Oracle Real User Experience Insight?

Real-time Monitoring: Continuously tracks user interactions and application performance.
Performance Analytics: Analyzes data to identify performance bottlenecks and areas needing improvement.
Customizable Dashboards: Provides tailored views of key performance metrics relevant to business goals.
User Experience Insights: Delivers feedback on user interaction patterns for better decision-making.

What benefits should users consider when evaluating Oracle Real User Experience Insight?

Improved Application Performance: Helps maintain applications at optimal performance levels through early identification of issues.
Enhanced User Satisfaction: Offers insights to refine user interactions and overall application experience.
Resource Optimization: Provides data-driven insights enabling efficient resource allocation and management.
Increased Competitiveness: Supports continuous improvement efforts, aiding in maintaining a competitive edge.

Oracle Real User Experience Insight finds applications across sectors like finance, healthcare, and retail, where user interaction is crucial. Financial institutions utilize it for monitoring online banking services, ensuring secure and efficient transactions. In healthcare, it helps in optimizing patient portals, while in retail, it enhances online shopping experiences by analyzing customer interactions and refining application performance.

Oracle

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Oracle Real User Experience Insight vs. Zabbix