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Palo Alto Networks Cortex XSOAR vs ThreatQ comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
8th
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
4
Ranking in other categories
AI-SOC (13th), AI-Powered Security Automation (2nd)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
SOC as a Service (2nd)
ThreatQ
Ranking in Security Orchestration Automation and Response (SOAR)
21st
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Threat Intelligence Platforms (TIP) (14th)
 

Mindshare comparison

As of January 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 4.9%, up from 4.5% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 8.9%, down from 11.5% compared to the previous year. The mindshare of ThreatQ is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks Cortex XSOAR8.9%
Torq4.9%
ThreatQ1.2%
Other85.0%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.
reviewer2384535 - PeerSpot reviewer
Threat Intelligence Lead at a tech services company with 51-200 employees
Improves the threat intelligence gathering process, but it is not user-friendly
The tool is not user-friendly. It is not beginner-friendly. It would be very difficult for a beginner to learn the tool. It will take at least two months to get familiar with it. Building the playbook is a little difficult for a beginner. The vendor must simplify the tool and make it user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"What I appreciate most about Torq is that it is an essential part of our system."
"The Palo Alto ecosystem has a marketplace offering integration with Sentinel or other products."
"The most valuable feature is automation."
"I have no complaints about Cortex's stability."
"It was easy to integrate Cortex with existing infrastructure and other tech tools."
"It is quite scalable. I would rate it a ten out of ten."
"What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used."
"The solution is easy to deploy."
"Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker."
"The reporting services are great. With reporting services, if you have customers that just visit a URL you can see the result - including why it's blocked and how and how the URL was first recognized as malicious."
"Integrating the solution with our existing security tools and workflows was easy."
 

Cons

"The initial deployment of Torq was not easy."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"I think Palo Alto Networks Cortex XSOAR can be improved as it has a little bit higher cost than any other SOAR."
"They should provide integration with machine learning platforms."
"Creating complex playbooks using coding languages, such as Python, could be easier."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
"There is room for improvement in terms of the pricing model."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"The integration could be better. Cortex, for example, does not work with iPhone."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
"The solution should be simpler for the end-user in terms of reporting and navigating the product."
"The tool is not user-friendly."
 

Pricing and Cost Advice

Information not available
"The solution is expensive."
"The solution's cost is high."
"Palo Alto offers significant discounts to customers who purchase the products repeatedly."
"Cortex XSOAR's price could be lower."
"The solution's pricing needs improvement."
"The solution is a bit on the expensive side."
"The solution's cost is reasonable."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
Financial Services Firm
25%
Manufacturing Company
8%
Educational Organization
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise25
No data available
 

Questions from the Community

What needs improvement with Torq?
From our research and testing with the tool, we determined there need to be modifications and changes to train the LL...
What is your primary use case for Torq?
I used Torq for conducting one of the proof of evaluations for a vendor we are connected with. I am currently working...
What advice do you have for others considering Torq?
One of our members uses AWS, and we receive their feed. This involves triaging AWS-related logs. While I do not have ...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
To improve the solution, it needs to have complete features that are low-code, no-code, and should be plug-and-play. ...
What do you like most about ThreatQ?
Integrating the solution with our existing security tools and workflows was easy.
What needs improvement with ThreatQ?
The tool is not user-friendly. It is not beginner-friendly. It would be very difficult for a beginner to learn the to...
What is your primary use case for ThreatQ?
We used the solution for threat mapping and managing IoCs.
 

Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Radar, Bitdefender, Crowdstrike, FireEye, IBM Security
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. ThreatQ and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.