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Palo Alto Networks Cortex XSOAR vs ThreatQ comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
51
Ranking in other categories
SOC as a Service (2nd)
ThreatQ
Ranking in Security Orchestration Automation and Response (SOAR)
25th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Threat Intelligence Platforms (TIP) (23rd)
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 8.8%, down from 10.9% compared to the previous year. The mindshare of ThreatQ is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks Cortex XSOAR8.8%
Torq3.7%
ThreatQ1.4%
Other86.1%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
CC
Enterprise Security Architect V at FirstEnergy
Customization supports seamless workflow while data influx challenges response time
What I appreciate most about Palo Alto Networks Cortex XSOAR is that it is very open, even more so than Anomali. I can create various custom automations and custom fields. There is significant customization ability in this platform. If I already have an established process, I do not have to change my process to fit into the tool. I can modify the tool to fit into my process, which makes things considerably easier. All of our alerts from different tools come into this central place as we have multiple SIEMs. We have items coming from Anomali and other platforms that are not SIEM tools. This serves as our central location where our SOC analysts can work and determine if incident response is needed. The platform provides data enrichment capabilities, offering information upfront so analysts do not have to search for it. They can access details such as username, phone number, email address, and workplace information. For malware files, they can retrieve details from VirusTotal, including file names and environment presence. We have built substantial automation around these features, which also helps us track case metrics, investigation time, and threat mitigation duration.
Yasir Akram - PeerSpot reviewer
Software Engineer at Freelancer
Good reporting and pretty stable but needs to be simpler to use
The support team of ThreatQ set up a VM on our VPN, which was SlashNext's private VPN. Then we just initiated some system calls and ThreatQ provided us the configuration file with our settings (like our email, our API key, our URL, our category, etc.). They set up a VM on our private VPN cloud. And then they provided us the configuration file in which we just entered our details like our company URL, our API category, and API keys et cetera. We could just add it on the configuration file. We just uploaded it to the ThreatQ server. After running the system calls, we just initiated the ThreatQ and then performed tasks on the UI, such as categorizing the reports. If we only wanted the report for phishing, then we just manipulated the data on the UI and just extracted the reports. That's all. The deployment was complex. We used high hardware specifications. I don't remember the exact specifications, however, I recall them being high. There were some services that had some compatibility errors. That's why we had our VMs - to make sure that the customer would not face any errors. Everything's deployed with high specifications and custom specifications. That was the biggest challenge for us - to deploy on the customer VMs. On average, deployment takes 15-20 minutes if it's deployed without any errors. I was with one of the NetOps network admin during deployment. We were only two people and we just deployed and installed all services and we executed the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Torq has helped a lot regarding SOC analyst efficiency."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"For organizations that are stable with their security operations, like those with around 50 members in their security team running full-phased operations 24/7, Cortex is necessary."
"It is a scalable solution."
"It was easy to integrate Cortex with existing infrastructure and other tech tools."
"The solution provides threat intelligence with EDR."
"Cortex XSOAR's playbook for incident management and automation is highly valuable."
"Many different playbooks are available and can be customized."
"The pricing is very good."
"The orchestration in XSOAR is significantly easier compared to other SOAR tools I've used."
"The reporting services are great. With reporting services, if you have customers that just visit a URL you can see the result - including why it's blocked and how and how the URL was first recognized as malicious."
"The reporting services are great, and if you have customers that just visit a URL you can see the result, including why it's blocked, how it's blocked, and how the URL was first recognized as malicious."
"Integrating the solution with our existing security tools and workflows was easy."
 

Cons

"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"The initial deployment of Torq was not easy."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding the pricing of Torq, I would say it is expensive."
"Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners."
"The solution is not a Palo Alto product so technical support is inadequate."
"Corex XSOAR could be improved by reducing the time it takes to process large amounts of data and increasing the number of integrations."
"Palo Alto needs to develop more AI-centric products."
"The solution's correlation rules and playbooks should be improved."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts."
"Palo Alto Networks Cortex XSOAR lacks to offer SIEM functionalities currently."
"The solution is very expensive."
"The solution should be simpler for the end-user in terms of reporting and navigating the product."
"The tool is not user-friendly."
"The solution should be simpler for the end-user in terms of reporting and navigating the product."
 

Pricing and Cost Advice

Information not available
"The solution is a bit on the expensive side."
"Cortex XSOAR's price could be lower."
"When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
"There is a yearly license required for this solution and it is expensive."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"It's cheaper compared to its competitors."
"It is approx $10,000 or $20,000 per year for two user licenses."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
Financial Services Firm
21%
Manufacturing Company
9%
Educational Organization
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise26
No data available
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Comparing pricing to Micro Focus, they were offering bundles, making it free with their SIEM. For customers, it is ze...
What needs improvement with Palo Alto Networks Cortex XSOAR?
Regarding areas for improvement in Palo Alto Networks Cortex XSOAR, I want to highlight one concern about playbook cr...
What is your primary use case for Palo Alto Networks Cortex XSOAR?
My primary use cases for Palo Alto Networks Cortex XSOAR are malware incidents, specifically phishing-related inciden...
Ask a question
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Also Known As

No data available
Demisto Enterprise, Cortex XSOAR, Demisto
No data available
 

Overview

 

Sample Customers

Information Not Available
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Radar, Bitdefender, Crowdstrike, FireEye, IBM Security
Find out what your peers are saying about Palo Alto Networks Cortex XSOAR vs. ThreatQ and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.