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Palo Alto Networks NG Firewalls vs Palo Alto Networks PA-Series comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Palo Alto Networks NG Firewalls deliver strong ROI through reduced risks, costs, and enhanced security features despite high initial costs.
Sentiment score
6.5
Palo Alto Networks PA-Series offers cost-effective security solutions with advanced features, providing significant ROI within three to five years.
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
I have seen a return on investment as there are definitely clear cost reductions, resource savings, time savings, and improved risk detection.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
The return on investment with this product is a hard question because security tends to be a cost center rather than a profit center.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Palo Alto Networks PA-Series will be more reliable and will save money, time, and multiple resources.
Project Engineer at IT Solution
Palo Alto Networks PA-Series is definitely worth the investment a company is paying to use it.
Senior Network Security Engineer at UNITE HERE HEALTH
 

Customer Service

Sentiment score
6.7
Palo Alto Networks NG Firewalls support is knowledgeable but inconsistent, with language barriers and emergency response times needing improvement.
Sentiment score
6.2
Palo Alto Networks PA-Series customer service is praised for knowledge but criticized for slower response times compared to Cisco.
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
They're constantly following up after a case has been opened to ensure that it has been resolved properly.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Cisco TAC support comes within five to ten minutes on the call.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Initially, it took one or two hours to get a Palo Alto engineer, which is quite slow.
Operations Specialist - MX Operations at Bank Alfalah Limited
 

Scalability Issues

Sentiment score
6.8
Palo Alto Networks NG Firewalls offer scalability and customization, but hardware limitations and cost issues affect extensive scaling options.
Sentiment score
6.9
The PA-Series provides excellent scalability for enterprises, with virtual models offering adaptability for thousands of users and devices.
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Palo Alto Networks NG Firewalls are scalable and reliable.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
If you talk about virtual firewall, it is easy to autoscale.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
The solution can handle more than ten thousand users in my organization.
Operations Specialist - MX Operations at Bank Alfalah Limited
There are no restrictions in scalability.
Asisstant Manager at Yaskawa America, Inc
 

Stability Issues

Sentiment score
8.5
Palo Alto Networks NG Firewalls are favored for their consistent stability and reliability, outperforming competitors in various scenarios.
Sentiment score
8.2
Palo Alto Networks PA-Series is praised for stability due to consistent updates, high availability, and reliable long-term operation.
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
I am giving stability a rating of 10 out of 10 because since implementation, we have not observed any issues with Palo Alto Networks PA-Series related to version, vulnerabilities, or anything else.
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
If the data plane hangs or gets stuck, then we can troubleshoot using the management plane.
Project Engineer at IT Solution
 

Room For Improvement

Palo Alto Networks NG Firewalls need improved reporting, support, affordability, AI features, integration, scalability, and better-performing hardware.
Palo Alto Networks PA-Series faces high costs, complex setup, slow support, and demands for better integration, UI, and features.
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
Head of data centers at a non-profit with 10,001+ employees
You can buy cheaper products, but I believe in the value they're giving us.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
The interface of Palo Alto Networks PA-Series should be made much more user-friendly.
IT Coordinator at CSA Makati
For the next release of the Palo Alto Networks PA-Series firewall, I would like to see logs monitoring included.
Asisstant Manager at Yaskawa America, Inc
 

Setup Cost

Palo Alto Networks NG Firewalls are costly but valued for premium security, offering better value with multi-year licenses.
Palo Alto Networks PA-Series provides high-end security and support valued by enterprises, despite its higher price compared to competitors.
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
The firewall is expensive for every company, but the cost is worth it to ensure maximum security.
Operations Specialist - MX Operations at Bank Alfalah Limited
The price of Palo Alto Networks PA-Series is expensive.
IT Coordinator at CSA Makati
Overall, the pricing is good, but if they included GlobalProtect, it would be more valuable.
Project Engineer at IT Solution
 

Valuable Features

Palo Alto Networks NG Firewalls offer robust, user-friendly security with advanced AI, threat prevention, and centralized management features.
Palo Alto Networks PA-Series offers advanced security features and simplified management for organizations prioritizing data security and flexibility.
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
Integrated threat intelligence has empowered my organization to adapt to threats by taking a lot of the burden off us; there's just no way we would see the same breadth of knowledge that a vendor or manufacturer would have.
Global Network Engineering Technical Lead at a healthcare company with 5,001-10,000 employees
Palo Alto Networks PA-Series has multiple security features, including antivirus, IPS, and behavior-based analysis.
Project Engineer at IT Solution
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges.
Operations Specialist - MX Operations at Bank Alfalah Limited
 

Categories and Ranking

Palo Alto Networks NG Firew...
Ranking in Firewalls
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
199
Ranking in other categories
No ranking in other categories
Palo Alto Networks PA-Series
Ranking in Firewalls
18th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Palo Alto Networks NG Firewalls is 5.2%, up from 4.0% compared to the previous year. The mindshare of Palo Alto Networks PA-Series is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks NG Firewalls5.2%
Palo Alto Networks PA-Series1.1%
Other93.7%
Firewalls
 

Featured Reviews

Nitin Yadav - PeerSpot reviewer
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Strong threat prevention has reduced phishing and malware while I monitor traffic in depth
Palo Alto Networks NG Firewalls offers application and user awareness, which allow me to control traffic based on threats. The product includes threat prevention, advanced threat prevention, and deep packet inspection that really helps prevent issues in our network. Deep packet inspection inspects full traffic content, even inside applications and encrypted sessions. Deep packet inspection makes a very practical difference day to day because it lets me see and control what is actually inside the traffic, not just the open port or IP. I have real visibility of which application is running instead of just seeing HTTPS. Palo Alto Networks NG Firewalls WildFire sandboxing is really good at detecting and blocking zero-day malware automatically, along with its GlobalProtect and DNS security features. Using Palo Alto Networks NG Firewalls positively impacts my organization by providing strong security, better visibility, faster response, and simplified operations. After deploying Palo Alto Networks NG Firewalls in our network, it blocks malicious traffic and prevents compromises that occurred before Palo Alto Networks NG Firewalls. I can now block outside IPs to prevent issues. After Palo Alto Networks NG Firewalls installation, I reduced 60 to 70 percent of malware and phishing attacks. Its threat prevention and DNS security features detect these attacks, block malicious domains, and reduce manual efforts for the security team.
Rohit Ghorpade - PeerSpot reviewer
Cloud Network Engineer at a insurance company with 5,001-10,000 employees
Identity-based perimeter control has improved security and supports reliable remote access
Currently, we are working with vendors such as Palo Alto Networks PA-Series, Cisco, Check Point, and Citrix. Palo Alto Networks PA-Series is a better firewall. Deep packet inspection and threat prevention basically comply with whatever traffic is incoming and outgoing through the firewall. I do not think anything improvement is required. The thing is that Palo Alto Networks PA-Series works mostly on a license-based model. If you want to utilize any feature, you have to purchase the license. For example, URL filtering requires a license purchase. It simplifies the implementation because LDAP server profile can be integrated. Basically, that simplifies the implementation of access rule or security policy.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
7%
Comms Service Provider
9%
Outsourcing Company
9%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise57
Large Enterprise87
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise17
 

Questions from the Community

What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat signatures and updates. I also appreciate that I can just import addresses and URL...
What is your experience regarding pricing and costs for Palo Alto Networks PA-Series?
If we look at the features, then the price is good, but they do charge for the GlobalProtect VPNs. Overall, the pricing is good, but if they included GlobalProtect, it would be more valuable.
What needs improvement with Palo Alto Networks PA-Series?
There is room for improvement in Palo Alto Networks PA-Series in the areas where they can minimize applications and implement features that can be useful for us.
What is your primary use case for Palo Alto Networks PA-Series?
I am using Palo Alto Networks PA-Series to ensure protection and cybersecurity by preventing and implementing network security features to safeguard networks against threats and malware. I have to ...
 

Also Known As

Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
No data available
 

Overview

 

Sample Customers

SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Information Not Available
Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Palo Alto Networks PA-Series and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.