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Palo Alto Networks NG Firewalls vs SonicWall NSa comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
6.6
Palo Alto Networks NG Firewalls enhance security and reduce costs, improving efficiency and delivering substantial ROI in regulated industries.
Sentiment score
6.0
SonicWall NSa enhances efficiency and security, reducing costs for organizations, saving nearly ten lakh rupees annually.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
I have seen a return on investment since using Palo Alto Networks NG Firewalls in terms of time saved.
Security Professional at BT - British Telecom
We had budgeted about thirty lakhs, but after negotiating with SonicWall NSa, we saved almost ten lakh rupees in a year.
Sr.Engineer at Akara Capital Advisor Pvt. Ltd.
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
6.9
Customer service for Palo Alto Networks NG Firewalls varies, with users noting fast responses but inconsistent service and language issues.
Sentiment score
8.5
SonicWall NSa customer support is praised for expertise but needs improvement in response times and accessibility.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
SonicWall support is always available to help us on an immediate basis.
Sr.Engineer at Akara Capital Advisor Pvt. Ltd.
The support from SonicWall was excellent.
Channel Account Manager at a tech services company with 1,001-5,000 employees
SonicWall support is very helpful and responsive.
Product manger at Asbis Mediteranean
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
6.8
Palo Alto Networks NG Firewalls offer scalability and reliability but may face hardware limitations and cost concerns for smaller setups.
Sentiment score
6.7
SonicWall NSa provides scalable options for various company sizes, though some upgrades may be necessary to meet demands.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Palo Alto Networks NG Firewalls are scalable and reliable.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
I would rate its scalability around eight out of ten, meaning there are no issues, and it is pretty easy to scale.
Channel Account Manager at a tech services company with 1,001-5,000 employees
Regarding scalability, it's important to ascertain the customer's future requirements, as firewalls need to be sized according to their expected scalability, such as moving from 500 users today to more in the coming years.
CEO at Kapstone Technological Services LLP
SonicWall NSa is very supportive and capable of handling everything from smaller organizations to big enterprise-level organizations on a model-wise or configuration-wise basis.
Sr.Engineer at Akara Capital Advisor Pvt. Ltd.
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
8.5
Palo Alto Networks NG Firewalls are praised for high stability and reliability, outperforming competitors despite occasional hardware and update issues.
Sentiment score
7.9
SonicWall NSa is stable and reliable, though some firmware and configuration issues require occasional technical support.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Configuration changes have been made that have reduced that latency.
Sr.Engineer at Akara Capital Advisor Pvt. Ltd.
The stability of SonicWall NSA is quite good.
Channel Account Manager at a tech services company with 1,001-5,000 employees
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
Palo Alto Networks NG Firewalls need better configuration, user-friendliness, integration, and cost-effective, scalable hardware with enhanced support and management.
SonicWall NSa faces challenges with its GUI, VPN, outdated technology, pricey nature, and support responsiveness, requiring enhancements.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
Head of data centers at a non-profit with 10,001+ employees
More details in the analytical tools offered would be appreciated since it is not yet mature.
Channel Account Manager at a tech services company with 1,001-5,000 employees
At those times, the CPU spikes considerably, and due to that, the firewall response becomes slow.
Sr.Engineer at Akara Capital Advisor Pvt. Ltd.
There are some aspects of the dashboard configuration or customization that could be improved.
Product manger at Asbis Mediteranean
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
Palo Alto Networks NG Firewalls are costly, but advanced security features justify the expense for many users.
SonicWall NSa offers competitive pricing and value; however, advanced feature fees may challenge companies with tight IT budgets.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
Channel Account Manager at a tech services company with 1,001-5,000 employees
I would rate the price of the product as seven out of ten.
Product manger at Asbis Mediteranean
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
Palo Alto Networks NG Firewalls provide advanced security, ease of use, and integration, excelling in application ID and URL filtering.
SonicWall NSa features VPN, deep inspection, user-friendly interface, threat protection, and scalable security for enhanced network protection.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
Real-time deep memory inspection is very helpful and has had a positive impact on our security posture.
Channel Account Manager at a tech services company with 1,001-5,000 employees
SonicWall NSA's most valuable features are its SD-WAN and a system RTBI that blocks all attacks.
Product manger at Asbis Mediteranean
We were the only organization that remained secure with a zero infection rate.
Sr.Engineer at Akara Capital Advisor Pvt. Ltd.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Palo Alto Networks NG Firew...
Ranking in Firewalls
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
197
Ranking in other categories
No ranking in other categories
SonicWall NSa
Ranking in Firewalls
14th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
89
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 18.8%, down from 20.7% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 4.6%, up from 3.2% compared to the previous year. The mindshare of SonicWall NSa is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate18.8%
Palo Alto Networks NG Firewalls4.6%
SonicWall NSa1.7%
Other74.9%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
SV
Solution Architect // Network Consultant at Group S
Network security has improved and allows detailed user-based control over encrypted traffic
Bandwidth usage is not something we use much, but it depends on the SD-WAN plugin because the application load balancing is based on the SD-WAN product. That functionality does not work as it should, although the App-ID is working very well. SD-WAN functionality is working, but when you compare it with other products on the market, it is very limited. Palo Alto also has ION devices, and ION devices together with Prisma Access or Strata Cloud Manager now are more the way to go than using Palo Alto Networks NG Firewalls on-premises. At the moment I have some issues, but the issues are more related to the general way of working of many vendors. They implement new things very fast and it is not always bug-free. With new releases, sometimes you still have some issues. This is the main concern. If you look back five or maybe ten years ago, the products were more stable and you had more decent releases, but that is something in general for many vendors. Palo Alto is also a factor with that. They want to bring new features to the market too fast. Features are a concern because all vendors try to compete against each other. If one vendor comes out with a new feature, then other vendors do the same. Sometimes they want to be the first on the market with it, and that sometimes introduces bugs or issues with the product.
Mahendra Basera - PeerSpot reviewer
Sr.Engineer at Akara Capital Advisor Pvt. Ltd.
Automated breach prevention has protected critical workloads and keeps external attacks blocked
I am familiar with SonicWall TZ. I have done a POC of TZ but I have not worked extensively with it. I have worked with the 2600 firewall and then the 3600. These are the models which we have worked with.SonicWall NSa was an on-premises solution. The two firewalls which were in production, in the data center and on the LAN side, were both on-premises solutions. We had a pre-decided budget under which we would purchase the firewall. All parameters including security, high availability, and budget concerns were covered with SonicWall NSa being implemented at that time. SonicWall NSa is a user-friendly product that is easy to configure, and it is easy for network personnel and firewall administrators to work with. Even the L1 team captured and learned this firewall effectively, helping us resolve all parameters related to high availability firewalls within budget-friendly costs. I rate this review a nine out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
7%
Computer Software Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise133
Large Enterprise188
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise56
Large Enterprise85
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise22
Large Enterprise24
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What do you like most about SonicWall NSa?
The product blocks access when I visit unrecognized websites.
What is your experience regarding pricing and costs for SonicWall NSa?
I am overall satisfied with everything, including the price.
What needs improvement with SonicWall NSa?
The CPU configuration for SonicWall NSa, based on my experience, is average. It should be increased somewhat because ...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
NSA 250M, NSA 2600, NSA 3600, NSA 4600, NSA 5600, Dell SonicWALL NSA
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Orange County Rescue Mission, First Source, Michaels & Taylor, Green Clinic Health System, Aspire Chiltern Skills and Enterprise Centre, UnitedStack, Faith Lutheran College Redlands, Celtic Manor Resort, Star Kay White, Air Works, Unimat Life, NHS Yorkshire and Humber Commissioning Support (YHCS), Hutt City Council, Mato Grosso do Sul, Nspyre
Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. SonicWall NSa and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.