


Zscaler Cloud Firewall and Palo Alto Networks PA-Series offer robust cloud firewall solutions. Palo Alto Networks PA-Series often has the upper hand due to advanced features and perceived overall value.
Features: Zscaler Cloud Firewall is praised for its seamless integration with cloud environments, scalability, efficient management, and granular control over internet traffic. Palo Alto Networks PA-Series is highly valued for its comprehensive security features, including threat prevention, application control, and deep visibility into traffic patterns with advanced threat detection capabilities.
Room for Improvement: Users of Zscaler Cloud Firewall suggest improvements in detailed reporting capabilities, enhanced threat intelligence integration, and occasional performance lags. For Palo Alto Networks PA-Series, feedback indicates the need for a more intuitive configuration process, better support for diverse deployment environments, and ease-of-use improvements.
Ease of Deployment and Customer Service: Zscaler Cloud Firewall users report a straightforward deployment process with excellent customer support, emphasizing rapid implementation and responsive assistance. Conversely, Palo Alto Networks PA-Series is viewed as more complex to deploy, requiring more expertise. However, once configured, users find it highly reliable. Customer service is rated positively for both, but Zscaler edges out with quicker support response times.
Pricing and ROI: Zscaler Cloud Firewall is commended for its cost-effectiveness and clear ROI, making it an attractive choice for budget-conscious buyers. Users feel the pricing is transparent and justified by the benefits received. Palo Alto Networks PA-Series, while more expensive, is perceived to deliver significant ROI through advanced security features and comprehensive protection, justifying the higher cost for many users.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The return on investment with this product is a hard question because security tends to be a cost center rather than a profit center.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
They're constantly following up after a case has been opened to ensure that it has been resolved properly.
Initially, it took one or two hours to get a Palo Alto engineer, which is quite slow.
I am happy with the technical support from Palo Alto.
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
The technical support from Zscaler was excellent.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
The solution can handle more than ten thousand users in my organization.
There are no restrictions in scalability.
In this case, Twingate will be very easy compared to Zscaler.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
It would be better for customers to get immediate replacements even with a standard subscription.
You can buy cheaper products, but I believe in the value they're giving us.
The interface of Palo Alto Networks PA-Series should be made much more user-friendly.
For the next release of the Palo Alto Networks PA-Series firewall, I would like to see logs monitoring included.
For now, there is no dashboard or network management system available for Twingate.
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
The firewall is expensive for every company, but the cost is worth it to ensure maximum security.
The price of Palo Alto Networks PA-Series is expensive.
Regarding value for money, we brought this Palo Alto Networks PA-Series firewall last month, and we have taken up to 3 year renewals.
Zscaler Cloud Firewall is quite expensive compared to competitors.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Integrated threat intelligence has empowered my organization to adapt to threats by taking a lot of the burden off us; there's just no way we would see the same breadth of knowledge that a vendor or manufacturer would have.
The most effective features of the solution are its Magic Quadrant positioning, making it a leading firewall on perimeter areas and internet edges.
The most valuable feature of Palo Alto Networks PA-Series is that it is highly customizable.
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
The biggest advantage of Zscaler Cloud Firewall is its consolidation of products.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiGate | 18.8% |
| Palo Alto Networks PA-Series | 1.0% |
| Zscaler Cloud Firewall | 0.6% |
| Other | 79.6% |



| Company Size | Count |
|---|---|
| Small Business | 357 |
| Midsize Enterprise | 133 |
| Large Enterprise | 188 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 5 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 2 |
| Large Enterprise | 12 |
Fortinet FortiGate is a versatile network security tool offering features like VPN, firewall, web filtering, intrusion prevention, and scalability. It is known for its performance and integration with other Fortinet products, making it a preferred choice for robust cybersecurity.
Fortinet FortiGate stands out as a comprehensive cybersecurity solution with strong performance and ease of configuration. It delivers unified threat management, integrating features such as dynamic routing, SD-WAN support, and centralized management. Despite its strengths, improvements in the web interface's stability, pricing structures, and reporting capabilities are needed. Users seek better integration with third-party tools and automation advancements to enhance the experience further. These enhancements, alongside improvements in bandwidth management and the reduction of licensing costs, are points of interest for users looking to capitalize on FortiGate's extensive capabilities.
What are Fortinet FortiGate's key features?Fortinet FortiGate is widely implemented across industries as a primary firewall system for securing internet gateways and safeguarding data centers. It supports businesses in achieving SD-WAN integration and enhances cybersecurity by providing essential features like antivirus, web filtering, and application control. Enterprises utilize FortiGate for securing remote connections and ensuring compliance with security standards, making it adaptable for different network sizes and industries.
Palo Alto Networks PA-Series is essential for firewall implementation, perimeter defense, securing infrastructure boundaries, web filtering, VPN, and threat prevention. Organizations deploy it for secure cloud connections, internet security, and managing network devices.
Companies trust Palo Alto Networks PA-Series to protect corporate networks from external threats, control traffic between networks, and meet regulatory compliance. Integrating well with applications, it offers centralized management and advanced security features such as IDS, IPS, and GlobalProtect. It ensures stable performance, application-based policy enforcement, and decryption of SSL traffic while providing efficient resource usage and comprehensive logging.
What are the key features?Palo Alto Networks PA-Series is implemented across industries like healthcare, finance, retail, and manufacturing. In healthcare, it ensures patient data protection and compliance with HIPAA. Financial institutions utilize it to secure transactions and meet regulatory standards. Retailers benefit from protecting customer information and securing online payments. Manufacturing companies deploy it to safeguard intellectual property and control plant floor operations.
Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.
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