

Untangle NG Firewall and Palo Alto Networks VM-Series compete in the firewall solutions category. Users lean towards Untangle NG Firewall for pricing and support, while Palo Alto Networks VM-Series is preferred for its comprehensive features, justifying its higher price.
Features: Untangle NG Firewall offers valuable content filtering, easy monitoring, and simplified management. Palo Alto Networks VM-Series is praised for robust threat intelligence, superior traffic analysis, and detailed reporting. Users recognize the superior feature set of VM-Series but appreciate the ease of use of Untangle NG Firewall.
Room for Improvement: Users of Untangle NG Firewall suggest enhancing scalability and integration capabilities. For Palo Alto Networks VM-Series, feedback highlights the need for better cost-to-benefit ratio and interface improvements. Untangle’s users are generally more content, but Palo Alto’s users find the depth of features more worthwhile despite higher costs.
Ease of Deployment and Customer Service: Untangle NG Firewall is rated highly for straightforward deployment and responsive support. Palo Alto Networks VM-Series, though more complex to deploy, provides excellent technical support. The balance here tilts towards Untangle for simplicity but leans to Palo Alto for post-deployment support quality.
Pricing and ROI: Untangle NG Firewall is appreciated for its affordable setup costs and satisfactory ROI. Palo Alto Networks VM-Series, though costly initially, is seen as offering long-term value through advanced features. Users feel that Untangle is the cost-effective choice whereas Palo Alto Networks VM-Series provides higher ROI through superior capabilities.
Customers can see data within a week, indicating a quick return on investment.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
The support quality could be improved.
Resolving issues promptly.
They are responsive and provide high-quality assistance.
They're able to remotely manage the devices if necessary for support.
I use official documentation, guides, or manuals for Untangle NG Firewall.
They got back to me pretty quickly, the response time was fast, and they're knowledgeable.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
The solution is scalable and can easily handle an increase in the number of users.
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
Since it can be put on any box, the scalability is fantastic.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
I would rate the stability and reliability of Untangle NG Firewall as a ten.
I haven't had to mess with it too much; it's pretty stable.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers.
The user interface, training, and general product innovation need improvement.
I haven't dug into the advanced features, but I think some of the advanced capabilities are probably where it lacks a little bit, with the filtering and firewall rules.
I would like to improve the ad blocker and SSL Inspector by having more settings in the filters, cookie filters, and pass lists.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
It's less expensive, especially because it has a lot of the pieces integrated into the firewall, so you get savings on that front.
It is not very expensive, so it is affordable for my budget.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
The ease of use and the built-in and integrated features, including the apps that include OpenVPN, IPsec, and WireGuard VPN, are all built straight into Untangle NG Firewall.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
The most useful features of Untangle NG Firewall are the firewall and bandwidth control capabilities.
| Product | Mindshare (%) |
|---|---|
| Palo Alto Networks VM-Series | 2.7% |
| Untangle NG Firewall | 1.0% |
| Other | 96.3% |


| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 15 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 1 |
Palo Alto Networks VM-Series offers robust threat prevention and advanced security capabilities. Key features like traffic control and malware protection enhance its usability in cloud and hybrid environments.
Palo Alto Networks VM-Series specializes in delivering comprehensive network security with features such as traffic inspection, threat management, and firewall functionalities. It supports secure remote access and integrates easily with third-party solutions. With features like GlobalProtect VPN and Advanced Threat Protection, enterprises leverage the VM-Series in cloud, on-premises, or hybrid deployments to protect data and enhance cybersecurity. Despite its strengths, improvements in cloud solutions, integration, and scalability are needed.
What are the most important features of Palo Alto Networks VM-Series?In industries like finance, healthcare, and technology, Palo Alto Networks VM-Series plays a crucial role in network security. Companies implement it to secure remote access, protect sensitive data, and ensure compliance. Its compatibility with cloud environments allows versatile deployment across sectors needing stringent cybersecurity measures.
Untangle NG Firewall provides a user-centric security firewall solution. It combines ease of integration with features such as comprehensive web filtering, VPN capabilities, and content control, tailored for small businesses and scalable for enterprise deployments.
Untangle NG Firewall is designed to enhance network security for small businesses, law offices, and unions. It offers centralized management and strong performance with features like SSL inspection, application control, and threat detection. Users appreciate customization options, bandwidth management, and tools like OpenVPN. However, there is room for improvement in reporting, hardware specs, and configuration options to match evolving security requirements. The call for a mobile app, better content filtering, and robust VPN capabilities is growing alongside a desire for improved licensing and support structures.
What are the important features?In industries like law offices and unions, Untangle NG Firewall is implemented primarily on-premises and managed via the cloud. Its integration with existing hardware allows for seamless deployment, delivering features such as web filtering, intrusion prevention, and virus blocking. The easy setup and diverse capabilities make it a suitable option for enhancing security in various professional environments.
We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.