Try our new research platform with insights from 80,000+ expert users

Planisware vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Planisware
Ranking in Project Portfolio Management
5th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
No ranking in other categories
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
1st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Enterprise Agile Planning Tools (3rd)
 

Mindshare comparison

As of July 2025, in the Project Portfolio Management category, the mindshare of Planisware is 10.2%, up from 8.0% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 11.4%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

Avinash Padmanabhan - PeerSpot reviewer
Enhanced project and resource management with Agile integration
Primarily, Planisware is used for project, program, and portfolio management purposes. Projects can be scheduled, and budgeting, tracking, resource management, efforts, forecast, and scheduling can be executed using the Planisware application It offers capabilities to manage the complete project…
Srinivasa Neelapu - PeerSpot reviewer
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are two things in particular that I enjoy. The first is the portfolio planning section. Another advantage is that it is highly customizable."
"It stands out by automating the intricate mechanics of project execution, eliminating the need for highly technical individuals to manage and reconfigure models."
"Planisware offers integration with multiple tools and provides a good level of customization."
"Planisware has introduced Agile concepts, making it capable of Agile management similar to Jira and other Agile tools."
"It has an inbuilt BI tool, which can be compared to Power BI or Tableau."
"Overall, our company has all disintegrated systems, and with Planisware, we are getting a very integrated view of my portfolio reporting, cost and load, and everything else."
"We have a variety of different modules, but it is mainly used for costs, risks, and resources."
"The solution is performance-oriented and easily customized accordingly to many areas, such as performance KPI."
"We like the status report feature. It is something really valuable."
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The performance is good."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"In mature companies ready for it, the return on investment would be a nine point five."
"The product is quite convenient and user-friendly."
 

Cons

"I have experienced some issues, and that’s okay. It tends to be stable when the server's processing power and memory are adequate."
"Its stability should be improved. Its stability is the main issue, but we sometimes also have issues with calculations."
"The learning curve is steep and there could be more avenues for opening up learning materials to a broader audience, enabling individuals to gain practical experience with the tool."
"The UI and UX of Planisware are not that advanced."
"More integration is needed with other kinds of products for better collaboration."
"The solution's user experience and user interface need improvement because they are not that great and intuitive."
"The biggest con for Planisware is that if you are not a Planisware partner, you don't have access to their functions, making it difficult for beginners and new team members."
"They do not have anything that can assist customers with multi-year roadmap planning."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The user interface could be more modern."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The price is too high."
"The interface isn't user-friendly."
"As of now, making the product more cost-beneficial would help more organizations consider investing in it."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
 

Pricing and Cost Advice

"The solution could be less expensive and the cost of scaling is expensive too."
"The solution is expensive and support is an extra cost. There are three license types to choose from, and we only pay for support and cloud services depending on our needs."
"There are training and certification costs."
"It comes with a high cost."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"I would rate the cost as five out of ten."
"The pricing is negotiable based on the contract and licensing perspective."
"The solution is expensive."
"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The tool is expensive."
report
Use our free recommendation engine to learn which Project Portfolio Management solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
18%
Energy/Utilities Company
15%
Computer Software Company
10%
Financial Services Firm
9%
Financial Services Firm
15%
Manufacturing Company
13%
Healthcare Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Planisware?
I don't have any specific details, however, it might be expensive.
What needs improvement with Planisware?
I haven't had the time to work with any other TPM tools, so I can't compare it to other tools just yet.
What is your primary use case for Planisware?
We actually use it for project planning and estimating the cost for the projects, in resource management, and as a timecard application. Users can log their time using the timesheet.
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt. Additional online help or materials would ease the configurat...
 

Also Known As

No data available
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Apotex, Alstom Transport, HP, Stryker, Rexam, Jotun, Gelita, Kraton Performance Polymers, Abbvie, Rio Tinto Alcan, Maruho, Teva, SK Chemicals
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Planisware vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.