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Planisware vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Planisware
Ranking in Project Portfolio Management
6th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
No ranking in other categories
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
1st
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Enterprise Agile Planning Tools (5th)
 

Mindshare comparison

As of May 2025, in the Project Portfolio Management category, the mindshare of Planisware is 10.6%, up from 8.0% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 11.7%, down from 14.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management
 

Featured Reviews

John Andrew Kossey - PeerSpot reviewer
Capably brings single source of truth to enterprise project portfolio management; provides consequential, flexible data display with effective visualization; integrated use of Agile, Kanban
Historically, some releases--even with extensive delays from initial announcement--had minor, yet troubling glitches. Planisware Enterprise has been addressing this shortcoming with more frequent releases that include helpful improvements. 7.0.0 release was January 2021; 7.0.1 March 2021; 7.0.2 July 2021; 7.0.3 December 2021; 7.0.4 March 2022. 7.1 became available in September 2023. Documentation has become much more thorough and clearly illustrated. Release notes for 7.0.4 has 133 pages. In my experience, small irritations I reported in E7 have been fixed in several days. SaaS provisions that Planisware provides in relation to security are superior to what smaller organizations can afford. Planisware SaaS no longer relies upon third-party providers. Faster data response time is a user benefit. Availability of Planisware software as a service (SaaS) contributes to operational stability; your team still needs to keep the configuration responsive to evolving business needs. Each customer has responsibility for continuing to grow "know why" as well as "know how." Investing in local capabilities on your customer side is vital--both for technical configuration and functional administrators. Over-dependence on the vendor can be needlessly expensive. Discussions with fellow Planisware customers conclude that commitment to achieving and sustaining product proficiency across versions is a key best practice. At-cost Planisware certification courses can provide training for a corporate customer's advanced users (those responsible for maintaining L1 level changes). One function I have requested for P6 and continuing through E7 is a comprehensive, detailed listing of attributes across modules--somewhat similar to attribute display in OPX2 versions (pre-P5). Some few attributes (e.g., Z-order) are difficult to document completely. Pull-down list of hundreds of attributes is insufficient.
Srinivasa Neelapu - PeerSpot reviewer
Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement
SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has an inbuilt BI tool, which can be compared to Power BI or Tableau."
"There are two things in particular that I enjoy. The first is the portfolio planning section. Another advantage is that it is highly customizable."
"It stands out by automating the intricate mechanics of project execution, eliminating the need for highly technical individuals to manage and reconfigure models."
"The solution is performance-oriented and easily customized accordingly to many areas, such as performance KPI."
"We have a variety of different modules, but it is mainly used for costs, risks, and resources."
"Planisware offers integration with multiple tools and provides a good level of customization."
"The area that could benefit from improvement in this Planisware is the project management tool. I have previously used Project Server, which is a Microsoft solution, and I found it to be more user-friendly as it included a client solution. In contrast, with this solution, the only option available is the online version, making it difficult to create activities, milestones, and other necessary components. This is in comparison to Planisware, which offers a more comprehensive solution."
"Overall, our company has all disintegrated systems, and with Planisware, we are getting a very integrated view of my portfolio reporting, cost and load, and everything else."
"We like the status report feature. It is something really valuable."
"The alignment feature between projects from the idea phase until it is finalized is highly valuable."
"The most valuable feature of ServiceNow Strategic Portfolio Management is its end-to-end processes, which enable us to manage strategies from start to finish. It covers idea management to implementation and beyond. Real-time analytics in ServiceNow SPM significantly supports our operational decision-making processes."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The resource manager is useful."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The solution is scalable."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
 

Cons

"They do not have anything that can assist customers with multi-year roadmap planning."
"Its stability should be improved. Its stability is the main issue, but we sometimes also have issues with calculations."
"The UI and UX of Planisware are not that advanced."
"More integration is needed with other kinds of products for better collaboration."
"The learning curve is steep and there could be more avenues for opening up learning materials to a broader audience, enabling individuals to gain practical experience with the tool."
"The biggest con for Planisware is that if you are not a Planisware partner, you don't have access to their functions, making it difficult for beginners and new team members."
"I have experienced some issues, and that’s okay. It tends to be stable when the server's processing power and memory are adequate."
"The solution's user experience and user interface need improvement because they are not that great and intuitive."
"The main challenge we face with SPM is its flexibility, which can sometimes lead to lengthy discussions and slow down implementation. As for improvements, integrating IT finance management tools like AppTio or Nearos would be beneficial. We already have data mining capabilities, but continuous updates and enabling of new features would be great, considering the rapid pace of DevOps advancements in the market. In terms of forward-looking analytics and comparison to tools like Power BI, there are areas that could be enhanced, especially in drill-down reporting."
"The pricing is average."
"Dashboard interface is limited functionally and not very user friendly"
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The interface isn't user-friendly."
 

Pricing and Cost Advice

"It comes with a high cost."
"The solution could be less expensive and the cost of scaling is expensive too."
"The solution is expensive and support is an extra cost. There are three license types to choose from, and we only pay for support and cloud services depending on our needs."
"There are training and certification costs."
"The licensing is based on metrics and is tailored to customer's needs."
"I would rate the cost as five out of ten."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."
"The pricing is negotiable based on the contract and licensing perspective."
"The tool is expensive."
"The solution is expensive."
"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Energy/Utilities Company
14%
Computer Software Company
11%
Financial Services Firm
9%
Financial Services Firm
16%
Manufacturing Company
13%
Healthcare Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Planisware?
I don't have any specific details, however, it might be expensive.
What needs improvement with Planisware?
I haven't had the time to work with any other TPM tools, so I can't compare it to other tools just yet.
What is your primary use case for Planisware?
We actually use it for project planning and estimating the cost for the projects, in resource management, and as a timecard application. Users can log their time using the timesheet.
What do you like most about ServiceNow Strategic Portfolio Management?
We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt. Additional online help or materials would ease the configurat...
 

Also Known As

No data available
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Apotex, Alstom Transport, HP, Stryker, Rexam, Jotun, Gelita, Kraton Performance Polymers, Abbvie, Rio Tinto Alcan, Maruho, Teva, SK Chemicals
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Planisware vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.