

Planisware and ServiceNow Strategic Portfolio Management are competitors in strategic portfolio management. ServiceNow usually has the advantage due to its comprehensive feature set and integration capabilities.
Features: Planisware excels in project scheduling, resource management, and budget tracking, making it suitable for managing complex project portfolios. ServiceNow integrates effectively with its platform, offering powerful demand management and real-time data insights, which attract companies seeking IT management solutions.
Room for Improvement: Planisware could enhance its user interface for better user experience and reduce the complexity of initial setup. It might also benefit from increased offline documentation. ServiceNow could simplify its analytics and documentation to cater to users seeking more straightforward solutions, improve integration flexibility, and expand training resources.
Ease of Deployment and Customer Service: ServiceNow is cloud-based and integrates seamlessly with IT infrastructures, providing robust technical support. Planisware requires more initial setup but offers extensive deployment support for a customized solution in complex project environments.
Pricing and ROI: Planisware offers competitive pricing with a long-term ROI focus, attractive to organizations needing detailed project management. ServiceNow's higher prices are often justified by its extensive features and integration benefits, catering to those valuing comprehensive solutions.
It is primarily used for the pharma vertical and related fields, and since we were running a full ERP digital transformation project in the life sciences domain, it suited that requirement very well.
Sometimes I feel that the ROI is not optimal because we are totally dependent on Planisware's system stability.
For organizations that haven't invested in people and processes, the product is underutilized and seen as overpriced.
We experienced a couple of issues, and they responded and resolved the issues and bugs promptly.
The support was good, but there's more space for collaboration that we can do internally through Planisware, which was not the case.
They have knowledgeable teams across all levels.
They should improve vendor compliance to align with ServiceNow's strategy.
While they have a skilled team, reaching the right resource can sometimes be a challenge.
The scalability of Planisware is good, as when you want to implement changes, you need to manage the process with your collaborators.
We experienced crashes in the upcoming year, but these mostly occurred on weekends, which minimized the impact on our users.
Scalability is critical for our clients as they deal with numerous projects and changes.
Based on my experience, while I am unsure about how scalable ServiceNow Strategic Portfolio Management is, it is very adaptable, and I would rate that an 8.5.
They have made significant improvements, but still, there is a long way to go in terms of their flexibility, adaptability, and usability.
Sometimes the ROI is affected because we are totally dependent on Planisware's system stability.
I have not faced any outages or downtime with ServiceNow Strategic Portfolio Management.
Better integrations to JIRAs and perhaps open APIs for task management would be super beneficial.
The reports should be improved because all companies now need reporting, and with tools such as Grafana or Tableau, Planisware needs to add interfaces for data lakes since all companies require this.
We have experienced crashes in Planisware and system slowdowns.
The integration of artificial intelligence is something my customer is considering for future upgrades.
The recommended export and import functionality could be developed into a real-time scenario to allow seamless data synchronization without manual interventions.
Making the product more cost-beneficial would help more organizations consider investing in it.
If a company is prepared to get a return on the investment, the price is worth it.
It's a bit costly currently.
The pricing is rated six, as it's relatively low-medium compared to other solutions.
The tools communicate with other tools, making it effective, and when we have a new resource, we can add it and send it to the resource management team, who can view it in Planisware.
The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.
Aligning the portfolio with overall strategy and goals is essential for success.
The most valuable features include managing our portfolio, getting a grip on demand in the environment, and making informed decisions about which projects would provide the greatest return.
| Product | Mindshare (%) |
|---|---|
| Planisware | 6.1% |
| ServiceNow Strategic Portfolio Management | 5.1% |
| Other | 88.8% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 16 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 3 |
| Large Enterprise | 26 |
Planisware offers powerful project, resource, and portfolio management, acclaimed for adaptability and integration capabilities, especially in complex R&D projects, data centralization, and business case prioritization.
Planisware stands out with its advanced reporting tools, customizable views, and agile management. Equipped with an inbuilt BI tool, it enhances data analysis without external applications. Organizations appreciate resource capacity planning, scenario planning, and strategic portfolio alignment, resulting in reduced IT dependency and improved decision-making. Users note areas for improvement in reporting, interface, and accessibility, particularly for non-clients and beginners. Enhanced integrations with Agile tools and better error visibility are desired, along with advancements in collaboration features.
What are Planisware's key features?Planisware is implemented across sectors such as energy, pharma, and automobiles, providing solutions for project structuring, CapEx control, and enterprise portfolio optimization. Its integration capabilities with systems like SAP enable seamless financial data exchange, supporting consistent operations and diverse business needs.
ServiceNow Strategic Portfolio Management offers streamlined project alignment, resource and incident management, and supports ITSM integration with a flexible interface for seamless organizational operation. Providing real-time analytics and hybrid capabilities, it centrally manages portfolios and risks.
ServiceNow Strategic Portfolio Management focuses on integrating diverse methodologies and centralized management, enabling organizations to align projects with strategic goals. It facilitates integrated workflows and seamless integration with platforms such as Microsoft Azure. While delivering powerful reporting features and centralized demand and risk management, it requires some interface enhancements and more robust financial integration. The initial setup can be complex with many features needing customization. Users desire improved real-time reporting and dashboard capabilities, while the pricing can be challenging for smaller entities. Enhanced real-time export-import functionality, advanced resource management, and additional ready-to-use templates are anticipated for better usability.
What are the key features of ServiceNow Strategic Portfolio Management?ServiceNow Strategic Portfolio Management is implemented across industries to support project management, resource allocation, and incident and demand management. It aids in aligning project initiatives with corporate objectives, supports integrated workflows with ServiceNow modules, and facilitates contract and vendor management in technology, healthcare, and finance sectors. Users engage with it for Agile development and financial management, benefiting from streamlined operations and enhanced productivity.
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