Planview Daptiv vs ServiceNow Strategic Portfolio Management comparison

Planview and ServiceNow are both solutions in the Project Portfolio Management category. Planview is ranked #14, while ServiceNow is ranked #6 with an average rating of 8.3. Planview holds a 3.1% mindshare in PPM, compared to ServiceNow’s 4.4% mindshare. Additionally, 83% of Planview users are willing to recommend the solution, compared to 94% of ServiceNow users who would recommend it.

Planview Daptiv

Read 12 Planview Daptiv reviews

2,508 Views
1,129 Comparison Views

83% willing to recommend

ServiceNow Strategic Portfo...

Read 37 ServiceNow Strategic Portfolio Management reviews

5,282 Views
2,271 Comparison Views

94% willing to recommend

Planview Daptiv

ServiceNow Strategic Portfo...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Planview Daptiv and ServiceNow Strategic Portfolio Management are contenders in the project portfolio management category. Planview Daptiv is favored for its user-friendly design and lower costs, while ServiceNow Strategic Portfolio Management impresses with a vast feature set and integration options, justifying a higher price.

Features: Planview Daptiv is noted for its project tracking, dashboard flexibility, and efficient time-tracking tools. ServiceNow Strategic Portfolio Management shines with advanced analytics, seamless IT service management integration, and diverse project management methodologies, making it suitable for enterprise-level needs.

Room for Improvement: Planview Daptiv could enhance its resource allocation capabilities, reporting features, and scalability for larger enterprises. ServiceNow Strategic Portfolio Management may benefit from simplifying its deployment process, reducing licensing costs, and improving customization without needing extensive IT knowledge.

Ease of Deployment and Customer Service: Planview Daptiv offers a simple deployment process and responsive customer service, making it ideal for mid-sized firms. ServiceNow Strategic Portfolio Management, while requiring a more complex setup, provides robust customer support to ensure effective platform utilization.

Pricing and ROI: Planview Daptiv is budget-friendly with lower initial costs, offering good ROI through effective project management. ServiceNow Strategic Portfolio Management, with its higher costs, promises compelling ROI for comprehensive usage of its features and integrations, leading to long-term efficiencies.

To learn more, read our detailed Planview Daptiv vs. ServiceNow Strategic Portfolio Management Report (Updated: August 2026).

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Planview Daptiv

Ranking in Project Portfolio Management

14th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Strategic Portfo...

Ranking in Project Portfolio Management

6th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Agile Planning Tools (3rd)

Mindshare comparison

As of August 2026, in the Project Portfolio Management category, the mindshare of Planview Daptiv is 3.1%, up from 1.5% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.4%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Portfolio Management Mindshare Distribution
Product	Mindshare (%)
ServiceNow Strategic Portfolio Management	4.4%
Planview Daptiv	3.1%
Other	92.5%

Project Portfolio Management

Featured Reviews

reviewer2068344

Director of Operations at a tech services company with 11-50 employees

Useful project management capabilities, beneficial dashboards, but project planning could improve

The areas that should be improved in Planview Daptiv are a subject that can be viewed differently depending on who you ask. I feel they should focus on excelling in one specific area rather than providing average capabilities in many areas. For example, their project planning software is satisfactory but not as advanced as Microsoft Projects. The same goes for the capacity planning tool and reporting capabilities, which can be improved upon by using custom Excel spreadsheets or by hiring a business analyst for additional support. In short, the biggest weakness of Daptiv is that it does not excel in any one area and only provides average performance. In a future release, it would be beneficial to have a undo button.

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reviewer1470327

Senior Software Analyst at a tech vendor with 10,001+ employees

Workflow automation has streamlined request tracking and approval processes for my teams

ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Consequently, it is the single point of truth for both our project managers and our senior leadership."

"It's difficult to pinpoint just one most valuable feature, as there are many features that can be beneficial. For the specific use case of my client's project management office, they found the project management features of the application to be particularly valuable, such as project boards, reporting, and the ability to customize views. Additionally, task management and project scheduling were also highly utilized. However, capacity planning was not used as much as the others, as there was a lack of support from executives to invest in training and implementing it due to a lack of processes in place. The project planning features, dashboard, and reporting capabilities were considered the most valuable."

"The timekeeping features are great and very helpful."

"Changepoint gives us a view of the project status and needs very clearly, which are things that we used to miss with MS Project and Excel."

"Reporting of IT capacity available for first time, time sheets available for first time."

"The powerful collaboration is definitely the most valuable and the fact that you can adjust flexibility to almost any methodology, and the easy creation of complete new functionalities without programming code."

"I like the reporting engine, IBM Cognos, especially the analytics. That's a good tool. It's quite strong on the ideation and capacity-planning side, which is a huge plus."

"Daptiv templates give you a world of possibilities, no matter the PMI maturity level the company has."

More Planview Daptiv pros

"The presentation feature was valuable to our company, and the ticket creation system is handy because it is customizable."

"The solution is scalable."

"The most valuable feature of ServiceNow Strategic Portfolio Management is its end-to-end processes, which enable us to manage strategies from start to finish. It covers idea management to implementation and beyond. Real-time analytics in ServiceNow SPM significantly supports our operational decision-making processes."

"ServiceNow support is awesome."

"The performance is good."

"We don't have any complaints regarding the stability of ServiceNow IT Business Management."

"What I like about ServiceNow is how it operates as a complete platform."

"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."

More ServiceNow Strategic Portfolio Management pros

Cons

"Expense management, simulation scenarios, and budget control could be great and useful features to include."

"The user interface is quirky and does not always conform to the expected Microsoft UI standards."

"Accessing some functions is a bit obscure and requires some knowledge of how the product works, but the upgrade from v2012 to 2014 improved that situation and I expect the upcoming upgrade to 2017 to further streamline operations."

"I find the solution has an excessive amount of features. Many aren't even kept current. Some aren't useful at all. There's an overall lack of coherence within the solution. It can make the execution difficult. Many features can easily be eliminated and it would help streamline the solution. They should get rid of 80% of the features and then really focus on the leftover 20% to make it a really great product."

"It would also be nice to see some improvements on the IBM Cognos Analytics. There's still work to be done on the analytics side of things, like your condition formality."

"The areas that should be improved in Planview Daptiv are a subject that can be viewed differently depending on who you ask. I feel they should focus on excelling in one specific area rather than providing average capabilities in many areas. For example, their project planning software is satisfactory but not as advanced as Microsoft Projects. The same goes for the capacity planning tool and reporting capabilities, which can be improved upon by using custom Excel spreadsheets or by hiring a business analyst for additional support. In short, the biggest weakness of Daptiv is that it does not excel in any one area and only provides average performance."

"This solution needs more standard connectors to other solutions i.e. to Infor ERP, Confluence, ..."

"Limited unless you purchase additional support hours."

More Planview Daptiv cons

"The configurations are fine, but the user interface could be improved."

"I would like to see some artificial intelligence incorporated into the management functions."

"SPM is definitely strong for project management, but its finance capabilities are not as robust."

"The main challenge we face with SPM is its flexibility, which can sometimes lead to lengthy discussions and slow down implementation. As for improvements, integrating IT finance management tools like AppTio or Nearos would be beneficial. We already have data mining capabilities, but continuous updates and enabling of new features would be great, considering the rapid pace of DevOps advancements in the market. In terms of forward-looking analytics and comparison to tools like Power BI, there are areas that could be enhanced, especially in drill-down reporting."

"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."

"The pricing is average."

"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."

"The product does not give us the freedom to capture all the instances, test cases, and evidence."

More ServiceNow Strategic Portfolio Management cons

Pricing and Cost Advice

"The licensing is pretty complex. Each kind of user is a different price. It's approximately $300 per year. They charge additional fees for technical support and other additional services."

"It's a yearly license, but it's not an open license. It's based on users and their roles. So your administrator is priced differently from your timesheet user."

"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."

"It is a little expensive. We are in Brazil, and for us, it is a little expensive."

"The solution was quite expensive."

"The solution could improve by being less expensive and the pricing model is confusing. Many people are getting charged different amounts. There are additional fees that they are adding on."

"I would rate the cost as five out of ten."

"The cost of the solution should not be more than $50,000 annually."

"The licensing is based on metrics and is tailored to customer's needs."

"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."

More ServiceNow Strategic Portfolio Management pricing and cost advice

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908,800 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

16%

Outsourcing Company

13%

Comms Service Provider

Financial Services Firm

14%

Manufacturing Company

10%

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	27

Questions from the Community

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What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?

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What is your primary use case for ServiceNow Strategic Portfolio Management?

My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...

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Product Reports

Buyer's Guide

Planview Daptiv

July 2026

Download Planview Daptiv product report

Buyer's Guide

ServiceNow Strategic Portfolio Management

July 2026

ServiceNow Strategic Portfolio Management report

Download ServiceNow Strategic Portfolio Management product report

Also Known As

No data available

IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM

Overview

Planview Daptiv offers robust project management capabilities with a focus on resource allocation, capacity planning, and collaboration.

Planview Daptiv is known for its excellent reporting, flexibility, and no-code functionalities. It includes beneficial portfolio views and comprehensive dashboards while integrating with IBM Cognos for enhanced analytics. The platform's timekeeping feature efficiently records billable hours, and its project boards and task management add significant value. However, improvements are needed in areas like expense management and resource allocation. Some users encounter complex and outdated features. Enhanced security measures, better integrations with tools like ITFM, and improved analytics would boost its utility.

What are the standout features of Planview Daptiv?

Resource Allocation: Efficiently manage and allocate resources across projects.
Capacity Planning: Support project planning and execution with effective capacity planning tools.
Collaboration: Enhance team collaboration through powerful integrated tools.
Reporting: Utilize excellent reporting capabilities for comprehensive insights.
No-code Functionality: Easily create features without special coding skills.

What benefits should users focus on in reviews?

Improved Project Oversight: Centralize project management across multiple scenarios.
Increased Productivity: Streamlined timekeeping and task management processes.
Enhanced Analytics: Benefit from advanced analytics with IBM Cognos integration.
Optimized Resource Use: Make informed decisions with resource allocation and capacity planning.

Organizations use Planview Daptiv in IT and construction projects, multi-project oversight, and comprehensive tracking. Consultancy firms employ it for PSA activities, aiding in the implementation process. It supports new project management offices post-merger for technical tasks, similar to Jira.

Planview

ServiceNow Strategic Portfolio Management offers streamlined project alignment, resource and incident management, and supports ITSM integration with a flexible interface for seamless organizational operation. Providing real-time analytics and hybrid capabilities, it centrally manages portfolios and risks.

ServiceNow Strategic Portfolio Management focuses on integrating diverse methodologies and centralized management, enabling organizations to align projects with strategic goals. It facilitates integrated workflows and seamless integration with platforms such as Microsoft Azure. While delivering powerful reporting features and centralized demand and risk management, it requires some interface enhancements and more robust financial integration. The initial setup can be complex with many features needing customization. Users desire improved real-time reporting and dashboard capabilities, while the pricing can be challenging for smaller entities. Enhanced real-time export-import functionality, advanced resource management, and additional ready-to-use templates are anticipated for better usability.

What are the key features of ServiceNow Strategic Portfolio Management?

Project Alignment: Aligns projects with strategic objectives, enhancing decision-making.
Resource Management: Efficient resource allocation supporting productivity.
Incident Management: Integrated incident resolution for streamlined workflows.
Real-Time Analytics: Facilitates informed decision-making using live data insights.
Seamless Integrations: Integrates with platforms like Microsoft Azure for cohesive operations.

What benefits and ROI should organizations expect when using ServiceNow Strategic Portfolio Management?

Enhanced Productivity: Streamlined processes boost operational efficiency.
Improved Decision-Making: Centralized data aids in strategic business decisions.
Risk Management: Comprehensive risk oversight helps mitigate potential issues.
Cost Management: Optimizes financial management within project portfolios.
Flexibility: Supports agile methodologies for adaptable operations.

ServiceNow Strategic Portfolio Management is implemented across industries to support project management, resource allocation, and incident and demand management. It aids in aligning project initiatives with corporate objectives, supports integrated workflows with ServiceNow modules, and facilitates contract and vendor management in technology, healthcare, and finance sectors. Users engage with it for Agile development and financial management, benefiting from streamlined operations and enhanced productivity.

ServiceNow

Sample Customers

AOS Studley, Austrian Airlines, bpost bank, Employees Provident Fund, Stena Metall, VitalityHealth, Precor

Proximus, UNT SYSTEM, SAP SuccessFactors

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

August 2026

Free Report: Planview Daptiv vs. ServiceNow Strategic Portfolio Management

Find out what your peers are saying about Planview Daptiv vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: August 2026.

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