Planview Daptiv vs ServiceNow Strategic Portfolio Management comparison

Why PeerSpot?

Planview and ServiceNow are both solutions in the Project Portfolio Management category. Planview is ranked #10 with an average rating of 10.0, while ServiceNow is ranked #8 with an average rating of 8.3. Planview holds a 3.1% mindshare in PPM, compared to ServiceNow’s 4.2% mindshare. Additionally, 83% of Planview users are willing to recommend the solution, compared to 94% of ServiceNow users who would recommend it.

Planview Daptiv

Read 12 Planview Daptiv reviews

2,804 Views
1,290 Comparison Views

83% willing to recommend

ServiceNow Strategic Portfo...

Read 37 ServiceNow Strategic Portfolio Management reviews

5,591 Views
2,460 Comparison Views

94% willing to recommend

Planview Daptiv

ServiceNow Strategic Portfo...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Planview Daptiv and ServiceNow Strategic Portfolio Management are contenders in the project portfolio management category. Planview Daptiv is favored for its user-friendly design and lower costs, while ServiceNow Strategic Portfolio Management impresses with a vast feature set and integration options, justifying a higher price.

Features: Planview Daptiv is noted for its project tracking, dashboard flexibility, and efficient time-tracking tools. ServiceNow Strategic Portfolio Management shines with advanced analytics, seamless IT service management integration, and diverse project management methodologies, making it suitable for enterprise-level needs.

Room for Improvement: Planview Daptiv could enhance its resource allocation capabilities, reporting features, and scalability for larger enterprises. ServiceNow Strategic Portfolio Management may benefit from simplifying its deployment process, reducing licensing costs, and improving customization without needing extensive IT knowledge.

Ease of Deployment and Customer Service: Planview Daptiv offers a simple deployment process and responsive customer service, making it ideal for mid-sized firms. ServiceNow Strategic Portfolio Management, while requiring a more complex setup, provides robust customer support to ensure effective platform utilization.

Pricing and ROI: Planview Daptiv is budget-friendly with lower initial costs, offering good ROI through effective project management. ServiceNow Strategic Portfolio Management, with its higher costs, promises compelling ROI for comprehensive usage of its features and integrations, leading to long-term efficiencies.

To learn more, read our detailed Planview Daptiv vs. ServiceNow Strategic Portfolio Management Report (Updated: September 2026).

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

September 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Planview Daptiv

Ranking in Project Portfolio Management

10th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Strategic Portfo...

Ranking in Project Portfolio Management

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Agile Planning Tools (4th)

Mindshare comparison

As of September 2026, in the Project Portfolio Management category, the mindshare of Planview Daptiv is 3.1%, up from 1.6% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.2%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Portfolio Management Mindshare Distribution
Product	Mindshare (%)
ServiceNow Strategic Portfolio Management	4.2%
Planview Daptiv	3.1%
Other	92.7%

Project Portfolio Management

Featured Reviews

reviewer2068344

Director of Operations at a tech services company with 11-50 employees

Useful project management capabilities, beneficial dashboards, but project planning could improve

The areas that should be improved in Planview Daptiv are a subject that can be viewed differently depending on who you ask. I feel they should focus on excelling in one specific area rather than providing average capabilities in many areas. For example, their project planning software is satisfactory but not as advanced as Microsoft Projects. The same goes for the capacity planning tool and reporting capabilities, which can be improved upon by using custom Excel spreadsheets or by hiring a business analyst for additional support. In short, the biggest weakness of Daptiv is that it does not excel in any one area and only provides average performance. In a future release, it would be beneficial to have a undo button.

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reviewer1470327

Senior Software Analyst at a tech vendor with 10,001+ employees

Workflow automation has streamlined request tracking and approval processes for my teams

ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Consequently, it is the single point of truth for both our project managers and our senior leadership."

"I implemented for a large client of mine and saw them quickly get up and running and leverage Daptiv to help them manage their IT demand from their internal customers."

"Changepoint allowed us to model resource request/assignment workflow in our large PS organization."

"The powerful collaboration is definitely the most valuable and the fact that you can adjust flexibility to almost any methodology, and the easy creation of complete new functionalities without programming code."

"The experience with Changepoint has been great considering that most organizations won't use 90% of the application's features."

"Changepoint gives us a view of the project status and needs very clearly, which are things that we used to miss with MS Project and Excel."

"I like the reporting engine, IBM Cognos, especially the analytics. That's a good tool. It's quite strong on the ideation and capacity-planning side, which is a huge plus."

"The most valuable features are resource allocation and capacity planning."

More Planview Daptiv pros

"ServiceNow support is awesome."

"We like the status report feature. It is something really valuable."

"The most valuable features are its easy development and that the interface is very friendly."

"The best feature is the effective reporting system for project portfolio and program management."

"The PPM module is an excellent service."

"The Flow Designer is particularly fascinating, because anyone who is not experienced in coding could start creating automated workflows within ServiceNow."

"The main benefit that IT Business Management provides for me includes tracking the request and finding out the status of the request, which results in time saving."

"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."

More ServiceNow Strategic Portfolio Management pros

Cons

"The user interface is quirky and does not always conform to the expected Microsoft UI standards."

"I find the solution has an excessive amount of features. Many aren't even kept current. Some aren't useful at all. There's an overall lack of coherence within the solution. It can make the execution difficult. Many features can easily be eliminated and it would help streamline the solution. They should get rid of 80% of the features and then really focus on the leftover 20% to make it a really great product."

"Limited unless you purchase additional support hours."

"I find the solution has an excessive amount of features. Many aren't even kept current."

"It would also be nice to see some improvements on the IBM Cognos Analytics. There's still work to be done on the analytics side of things, like your condition formality."

"I would say there is too much work that has to go into the configuration up front and for the first 6 months to 1 year after, which costs time, money, and resources, and it is not a very advanced tool and seems interface-wise to be behind the times."

"The previous solution that we were using was Projector PSA; it was overall a superior product."

"The areas that should be improved in Planview Daptiv are a subject that can be viewed differently depending on who you ask. I feel they should focus on excelling in one specific area rather than providing average capabilities in many areas. For example, their project planning software is satisfactory but not as advanced as Microsoft Projects. The same goes for the capacity planning tool and reporting capabilities, which can be improved upon by using custom Excel spreadsheets or by hiring a business analyst for additional support. In short, the biggest weakness of Daptiv is that it does not excel in any one area and only provides average performance."

More Planview Daptiv cons

"The solution needs a few things in terms of resource management."

"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."

"ServiceNow Strategic Portfolio Management must improve its interface, which is not very interactive or user-friendly compared to other tools like Zendesk. The real-time reporting feature doesn't help much in our decision-making process. It's quite complex to use and lacks the rich features needed for visualization. Overall, I find it to be very poor."

"Dashboard interface is limited functionally and not very user friendly"

"The main challenge we face with SPM is its flexibility, which can sometimes lead to lengthy discussions and slow down implementation. As for improvements, integrating IT finance management tools like AppTio or Nearos would be beneficial. We already have data mining capabilities, but continuous updates and enabling of new features would be great, considering the rapid pace of DevOps advancements in the market. In terms of forward-looking analytics and comparison to tools like Power BI, there are areas that could be enhanced, especially in drill-down reporting."

"The configurations are fine, but the user interface could be improved."

"It's not out-of-the-box. There's a lot of customization, so I'll have to buy an expensive product like ServiceNow and then have a tech deck for it."

"The timing reporting module, and how it's used is a bit difficult to understand."

More ServiceNow Strategic Portfolio Management cons

Pricing and Cost Advice

"It's a yearly license, but it's not an open license. It's based on users and their roles. So your administrator is priced differently from your timesheet user."

"The licensing is pretty complex. Each kind of user is a different price. It's approximately $300 per year. They charge additional fees for technical support and other additional services."

"The cost of the solution should not be more than $50,000 annually."

"The solution is expensive."

"The tool is expensive."

"The licensing is based on metrics and is tailored to customer's needs."

"The solution was quite expensive."

"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."

"I would rate the cost as five out of ten."

"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."

More ServiceNow Strategic Portfolio Management pricing and cost advice

See which vendors are best for you

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913,683 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Outsourcing Company

19%

Construction Company

15%

Comms Service Provider

13%

Financial Services Firm

13%

Manufacturing Company

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	27

Questions from the Community

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What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?

I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.

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What needs improvement with ServiceNow Strategic Portfolio Management?

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What is your primary use case for ServiceNow Strategic Portfolio Management?

My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...

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Product Reports

Buyer's Guide

Planview Daptiv

September 2026

Download Planview Daptiv product report

Buyer's Guide

ServiceNow Strategic Portfolio Management

August 2026

ServiceNow Strategic Portfolio Management report

Download ServiceNow Strategic Portfolio Management product report

Also Known As

No data available

IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM

Overview

Planview Daptiv offers robust project management capabilities with a focus on resource allocation, capacity planning, and collaboration.

Planview Daptiv is known for its excellent reporting, flexibility, and no-code functionalities. It includes beneficial portfolio views and comprehensive dashboards while integrating with IBM Cognos for enhanced analytics. The platform's timekeeping feature efficiently records billable hours, and its project boards and task management add significant value. However, improvements are needed in areas like expense management and resource allocation. Some users encounter complex and outdated features. Enhanced security measures, better integrations with tools like ITFM, and improved analytics would boost its utility.

What are the standout features of Planview Daptiv?

Resource Allocation: Efficiently manage and allocate resources across projects.
Capacity Planning: Support project planning and execution with effective capacity planning tools.
Collaboration: Enhance team collaboration through powerful integrated tools.
Reporting: Utilize excellent reporting capabilities for comprehensive insights.
No-code Functionality: Easily create features without special coding skills.

What benefits should users focus on in reviews?

Improved Project Oversight: Centralize project management across multiple scenarios.
Increased Productivity: Streamlined timekeeping and task management processes.
Enhanced Analytics: Benefit from advanced analytics with IBM Cognos integration.
Optimized Resource Use: Make informed decisions with resource allocation and capacity planning.

Organizations use Planview Daptiv in IT and construction projects, multi-project oversight, and comprehensive tracking. Consultancy firms employ it for PSA activities, aiding in the implementation process. It supports new project management offices post-merger for technical tasks, similar to Jira.

Planview

ServiceNow Strategic Portfolio Management offers streamlined project alignment, resource and incident management, and supports ITSM integration with a flexible interface for seamless organizational operation. Providing real-time analytics and hybrid capabilities, it centrally manages portfolios and risks.

ServiceNow Strategic Portfolio Management focuses on integrating diverse methodologies and centralized management, enabling organizations to align projects with strategic goals. It facilitates integrated workflows and seamless integration with platforms such as Microsoft Azure. While delivering powerful reporting features and centralized demand and risk management, it requires some interface enhancements and more robust financial integration. The initial setup can be complex with many features needing customization. Users desire improved real-time reporting and dashboard capabilities, while the pricing can be challenging for smaller entities. Enhanced real-time export-import functionality, advanced resource management, and additional ready-to-use templates are anticipated for better usability.

What are the key features of ServiceNow Strategic Portfolio Management?

Project Alignment: Aligns projects with strategic objectives, enhancing decision-making.
Resource Management: Efficient resource allocation supporting productivity.
Incident Management: Integrated incident resolution for streamlined workflows.
Real-Time Analytics: Facilitates informed decision-making using live data insights.
Seamless Integrations: Integrates with platforms like Microsoft Azure for cohesive operations.

What benefits and ROI should organizations expect when using ServiceNow Strategic Portfolio Management?

Enhanced Productivity: Streamlined processes boost operational efficiency.
Improved Decision-Making: Centralized data aids in strategic business decisions.
Risk Management: Comprehensive risk oversight helps mitigate potential issues.
Cost Management: Optimizes financial management within project portfolios.
Flexibility: Supports agile methodologies for adaptable operations.

ServiceNow Strategic Portfolio Management is implemented across industries to support project management, resource allocation, and incident and demand management. It aids in aligning project initiatives with corporate objectives, supports integrated workflows with ServiceNow modules, and facilitates contract and vendor management in technology, healthcare, and finance sectors. Users engage with it for Agile development and financial management, benefiting from streamlined operations and enhanced productivity.

ServiceNow

Sample Customers

AOS Studley, Austrian Airlines, bpost bank, Employees Provident Fund, Stena Metall, VitalityHealth, Precor

Proximus, UNT SYSTEM, SAP SuccessFactors

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

September 2026

Free Report: Planview Daptiv vs. ServiceNow Strategic Portfolio Management

Find out what your peers are saying about Planview Daptiv vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: September 2026.

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