Planview Daptiv vs ServiceNow Strategic Portfolio Management comparison

Planview and ServiceNow are both solutions in the Project Portfolio Management category. Planview is ranked #16, while ServiceNow is ranked #1 with an average rating of 8.0. Planview holds a 1.5% mindshare in PPM, compared to ServiceNow’s 11.4% mindshare. Additionally, 83% of Planview users are willing to recommend the solution, compared to 97% of ServiceNow users who would recommend it.

Planview Daptiv

Read 12 Planview Daptiv reviews

241 Views
105 Comparison Views

83% willing to recommend

ServiceNow Strategic Portfo...

Read 35 ServiceNow Strategic Portfolio Management reviews

1,355 Views
830 Comparison Views

97% willing to recommend

Planview Daptiv

ServiceNow Strategic Portfo...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Planview Daptiv and ServiceNow Strategic Portfolio Management are contenders in the project portfolio management category. Planview Daptiv is favored for its user-friendly design and lower costs, while ServiceNow Strategic Portfolio Management impresses with a vast feature set and integration options, justifying a higher price.

Features: Planview Daptiv is noted for its project tracking, dashboard flexibility, and efficient time-tracking tools. ServiceNow Strategic Portfolio Management shines with advanced analytics, seamless IT service management integration, and diverse project management methodologies, making it suitable for enterprise-level needs.

Room for Improvement: Planview Daptiv could enhance its resource allocation capabilities, reporting features, and scalability for larger enterprises. ServiceNow Strategic Portfolio Management may benefit from simplifying its deployment process, reducing licensing costs, and improving customization without needing extensive IT knowledge.

Ease of Deployment and Customer Service: Planview Daptiv offers a simple deployment process and responsive customer service, making it ideal for mid-sized firms. ServiceNow Strategic Portfolio Management, while requiring a more complex setup, provides robust customer support to ensure effective platform utilization.

Pricing and ROI: Planview Daptiv is budget-friendly with lower initial costs, offering good ROI through effective project management. ServiceNow Strategic Portfolio Management, with its higher costs, promises compelling ROI for comprehensive usage of its features and integrations, leading to long-term efficiencies.

To learn more, read our detailed Planview Daptiv vs. ServiceNow Strategic Portfolio Management Report (Updated: June 2025).

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Planview Daptiv

Ranking in Project Portfolio Management

16th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Strategic Portfo...

Ranking in Project Portfolio Management

1st

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Agile Planning Tools (3rd)

Mindshare comparison

As of July 2025, in the Project Portfolio Management category, the mindshare of Planview Daptiv is 1.5%, up from 1.4% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 11.4%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Portfolio Management

Featured Reviews

Antonio Lira

Territory Manager LATAM at LeaseWeb

It allows you to include empty document forms, which must be completed and signed on project execution.

I want to share another Daptiv PPM feature - the usage of templates and management All of us who have managed projects, or simply structured an action plan, have looked back on previous experiences by searching our personal files, either from past work, previous projects, university assignments,…

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Srinivasa Neelapu

Associate Director - ServiceNow Lead Platform Architect at Novartis Pharmaceuticals

Strategies and goals are aligned with demands and partners, making it a strategic approach for the enterprise but the finance part needs improvement

SPM is definitely strong for project management, but its finance capabilities are not as robust. While there is a separate Financial Management product, it would be beneficial to have more out-of-the-box support for finance integrations within SPM. I’m not suggesting replacing systems like SAP for finance, but there should be better support for financial integrations. Currently, connecting to SaaS solutions is complicated, and getting into detailed financial calculations is challenging. Forecasting is manageable, but handling actual financials is not as straightforward. The finance area needs improvement, specifically making finance application integrations easier. Generic finance capabilities should be more user-friendly and integrated into SPM. Although they have started this journey, it hasn’t been fully released yet. There seems to be a roadmap, and once complete, it will be very useful. Additionally, incorporating a Q&A feature for entire strategies or project demands and enhancing text analytics within SPM would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the reporting engine, IBM Cognos, especially the analytics. That's a good tool. It's quite strong on the ideation and capacity-planning side, which is a huge plus."

"It's difficult to pinpoint just one most valuable feature, as there are many features that can be beneficial. For the specific use case of my client's project management office, they found the project management features of the application to be particularly valuable, such as project boards, reporting, and the ability to customize views. Additionally, task management and project scheduling were also highly utilized. However, capacity planning was not used as much as the others, as there was a lack of support from executives to invest in training and implementing it due to a lack of processes in place. The project planning features, dashboard, and reporting capabilities were considered the most valuable."

"The timekeeping features are great and very helpful."

"Changepoint gives us a view of the project status and needs very clearly, which are things that we used to miss with MS Project and Excel."

"The powerful collaboration is definitely the most valuable and the fact that you can adjust flexibility to almost any methodology, and the easy creation of complete new functionalities without programming code."

"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."

"The alignment feature between projects from the idea phase until it is finalized is highly valuable."

"In mature companies ready for it, the return on investment would be a nine point five."

"The best feature is the effective reporting system for project portfolio and program management."

"The program is stable."

"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."

"The most important feature of ServiceNow IT Business Management is flexibility."

"The new feature includes different lenses, such as the organizational lens or project manager lens, allowing us to view data through various perspectives. Previously, the journey started with demand, project, and idea management."

More ServiceNow Strategic Portfolio Management pros

Cons

"It would also be nice to see some improvements on the IBM Cognos Analytics. There's still work to be done on the analytics side of things, like your condition formality."

"I find the solution has an excessive amount of features. Many aren't even kept current. Some aren't useful at all. There's an overall lack of coherence within the solution. It can make the execution difficult. Many features can easily be eliminated and it would help streamline the solution. They should get rid of 80% of the features and then really focus on the leftover 20% to make it a really great product."

"The areas that should be improved in Planview Daptiv are a subject that can be viewed differently depending on who you ask. I feel they should focus on excelling in one specific area rather than providing average capabilities in many areas. For example, their project planning software is satisfactory but not as advanced as Microsoft Projects. The same goes for the capacity planning tool and reporting capabilities, which can be improved upon by using custom Excel spreadsheets or by hiring a business analyst for additional support. In short, the biggest weakness of Daptiv is that it does not excel in any one area and only provides average performance."

"This solution needs more standard connectors to other solutions."

"Expense management, simulation scenarios, and budget control could be great and useful features to include."

"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."

"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."

"Dashboard interface is limited functionally and not very user friendly"

"ServiceNow need to focus on internal empowerment rather than awareness to drive the change."

"The solution needs a few things in terms of resource management."

"Improvements in ServiceNow Strategic Portfolio Management could involve enhancing the project workbench, which currently shows every project to any project manager."

"The cost could be improved. The solution is quite pricey."

"The price is too high."

More ServiceNow Strategic Portfolio Management cons

Pricing and Cost Advice

"The licensing is pretty complex. Each kind of user is a different price. It's approximately $300 per year. They charge additional fees for technical support and other additional services."

"It's a yearly license, but it's not an open license. It's based on users and their roles. So your administrator is priced differently from your timesheet user."

"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."

"I would rate the cost as five out of ten."

"The cost of the solution should not be more than $50,000 annually."

"The solution was quite expensive."

"The pricing is negotiable based on the contract and licensing perspective."

"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."

"It is a little expensive. We are in Brazil, and for us, it is a little expensive."

"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."

More ServiceNow Strategic Portfolio Management pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Educational Organization

Manufacturing Company

Government

Financial Services Firm

15%

Manufacturing Company

13%

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What do you like most about ServiceNow Strategic Portfolio Management?

We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network en...

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What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?

The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...

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What needs improvement with ServiceNow Strategic Portfolio Management?

Improving configuration activities and productivity would be beneficial, as fresh graduates using the system require training to adapt. Additional online help or materials would ease the configurat...

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Comparisons

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Planview PPM Pro vs ServiceNow Strategic Portfolio Management

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Product Reports

Buyer's Guide

Planview Daptiv

June 2025

Download Planview Daptiv product report

Buyer's Guide

ServiceNow Strategic Portfolio Management

March 2025

ServiceNow Strategic Portfolio Management report

Download ServiceNow Strategic Portfolio Management product report

Also Known As

No data available

IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM

Overview

Daptiv by Changepoint is an industry-leading Project and Portfolio Management (PPM) solution that helps businesses connect strategy to execution. Plan and monitor your portfolios from a top-down perspective to ensure you’re investing in the right projects to align with the overarching goals of your business.

Planview

ServiceNow Strategic Portfolio Management is a highly regarded value-added Portfolio Management solution and also a top-ranked Enterprise Agile Planning tool. Strategic Portfolio Management (SPM) relates to the tools and processes that business organizations utilize to manage their usable resources and satisfy calculated business objectives.

ServiceNow SPM ensures organizations are able to precisely identify and promote the best investment initiatives that accurately match the organizational objectives, which will facilitate that the most profitable outcomes are consistently achieved.

Enterprise organizations can include the desired various factors of their business processes to include in their unique strategic portfolio. These factors can include but are not limited to employee performance initiatives, product promotions, client services, and more. When assembled together, these factors become integral elements to promote the most effective business process decisions that will ensure appropriate outcomes that align with the organization's overall goals and objectives.

ServiceNow SPM Best Practices

Evaluate and catalog: Organizations should ensure that all stakeholders are aware and in agreement with the organization's goals and objectives, both short and long-term. Additionally, all the elements and components that are needed to accomplish those objectives have been accounted for and are available.
Set effective parameters: The organization should set clear parameters to monitor processes and performance to ensure that objectives are being maintained and consistently satisfied.
Productivity analysis: Review processes to eliminate redundancies to maintain balance and process alignment so that desired outcomes can be achieved.
Continuous process management: ServiceNow SPM provides a single transparent view that includes all processes (pending, ongoing, or completed) and how they align with the overall organizational goals and objectives.

ServiceNow Strategic Portfolio Management Benefits:

ServiceNow Strategic Portfolio Management has many valuable benefits. Some of its most valuable benefits include:

Big Picture Visualization
Improved Decision Making
Improved Process Management
Seamless Scalability
Increased Productivity
Improved Efficiency
Improved Time Management
Better Outcomes
Improved Communication
Comprehensive Reporting and Tracking
Improved Return on Investment

ServiceNow Strategic Portfolio Management's primary focus is to align business strategy with work. Decision-makers are able to plan, complete and easily track progress across different methodologies and processes. The solution has been developed to ensure that the appropriate activities and processes are being completed in a timely manner to satisfy the organization’s goals consistently and achieve the most profitable outcomes.

Reviews from Real Users

“The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance.” Lenny L., Support Engineer at a tech services company

“The ease of use is the most valuable feature. It's very intuitive to set up. Everything has a logical sequence, and you can see how it all links together. It's a good win for ServiceNow.” Fabrizio M., Head of Business Applications at Bio Products Laboratory Limited

“The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values.” A Manager at a manufacturing company.

ServiceNow

Sample Customers

AOS Studley, Austrian Airlines, bpost bank, Employees Provident Fund, Stena Metall, VitalityHealth, Precor

Proximus, UNT SYSTEM, SAP SuccessFactors

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

June 2025

Free Report: Planview Daptiv vs. ServiceNow Strategic Portfolio Management

Find out what your peers are saying about Planview Daptiv vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: June 2025.

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