Planview Daptiv vs ServiceNow Strategic Portfolio Management comparison

Planview and ServiceNow are both solutions in the Project Portfolio Management category. Planview is ranked #14, while ServiceNow is ranked #7 with an average rating of 8.0. Planview holds a 3.3% mindshare in PPM, compared to ServiceNow’s 5.1% mindshare. Additionally, 83% of Planview users are willing to recommend the solution, compared to 97% of ServiceNow users who would recommend it.

Planview Daptiv

Read 12 Planview Daptiv reviews

1,876 Views
844 Comparison Views

83% willing to recommend

ServiceNow Strategic Portfo...

Read 36 ServiceNow Strategic Portfolio Management reviews

4,460 Views
1,829 Comparison Views

97% willing to recommend

Planview Daptiv

ServiceNow Strategic Portfo...

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Planview Daptiv and ServiceNow Strategic Portfolio Management are contenders in the project portfolio management category. Planview Daptiv is favored for its user-friendly design and lower costs, while ServiceNow Strategic Portfolio Management impresses with a vast feature set and integration options, justifying a higher price.

Features: Planview Daptiv is noted for its project tracking, dashboard flexibility, and efficient time-tracking tools. ServiceNow Strategic Portfolio Management shines with advanced analytics, seamless IT service management integration, and diverse project management methodologies, making it suitable for enterprise-level needs.

Room for Improvement: Planview Daptiv could enhance its resource allocation capabilities, reporting features, and scalability for larger enterprises. ServiceNow Strategic Portfolio Management may benefit from simplifying its deployment process, reducing licensing costs, and improving customization without needing extensive IT knowledge.

Ease of Deployment and Customer Service: Planview Daptiv offers a simple deployment process and responsive customer service, making it ideal for mid-sized firms. ServiceNow Strategic Portfolio Management, while requiring a more complex setup, provides robust customer support to ensure effective platform utilization.

Pricing and ROI: Planview Daptiv is budget-friendly with lower initial costs, offering good ROI through effective project management. ServiceNow Strategic Portfolio Management, with its higher costs, promises compelling ROI for comprehensive usage of its features and integrations, leading to long-term efficiencies.

To learn more, read our detailed Planview Daptiv vs. ServiceNow Strategic Portfolio Management Report (Updated: April 2026).

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Planview Daptiv

Ranking in Project Portfolio Management

14th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Strategic Portfo...

Ranking in Project Portfolio Management

7th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Enterprise Agile Planning Tools (3rd)

Mindshare comparison

As of May 2026, in the Project Portfolio Management category, the mindshare of Planview Daptiv is 3.3%, up from 1.3% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 5.1%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Portfolio Management Mindshare Distribution
Product	Mindshare (%)
ServiceNow Strategic Portfolio Management	5.1%
Planview Daptiv	3.3%
Other	91.6%

Project Portfolio Management

Featured Reviews

reviewer2068344

Director of Operations at a tech services company with 11-50 employees

Useful project management capabilities, beneficial dashboards, but project planning could improve

The areas that should be improved in Planview Daptiv are a subject that can be viewed differently depending on who you ask. I feel they should focus on excelling in one specific area rather than providing average capabilities in many areas. For example, their project planning software is satisfactory but not as advanced as Microsoft Projects. The same goes for the capacity planning tool and reporting capabilities, which can be improved upon by using custom Excel spreadsheets or by hiring a business analyst for additional support. In short, the biggest weakness of Daptiv is that it does not excel in any one area and only provides average performance. In a future release, it would be beneficial to have a undo button.

Read full review

Shadab Hussain

Freelancer at a media company with 1,001-5,000 employees

Have experienced improved project and resource management with strategic alignment and comprehensive support

The complete ServiceNow Strategic Portfolio Management suite is used for strategic alignment, allowing us to track projects, portfolios, costs, and vendors to make informed decisions based on project tasks. While I may not be able to specify exact strategic outcomes from the SPM, the overall cost can be reduced by eliminating scattered tools such as JIRA and Microsoft Project Planner, which were onboarded into a single platform for multiple processes in ServiceNow, especially with CSDM that offers services-based alignment. The impact of ServiceNow Strategic Portfolio Management's analytics and reporting features on decision-making processes includes utilizing reports based on milestones during project implementations. Some tasks can be delayed or not aligned with requirements, such as in agile-based projects where features such as Sprint Burndown Charts are monitored. Reports can be fetched from SPM showing if milestones have been achieved, allowing for course corrections based on metrics indicating whether they are on track.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The experience with Changepoint has been great considering that most organizations won't use 90% of the application's features."

"Daptiv templates give you a world of possibilities, no matter the PMI maturity level the company has."

"Changepoint allowed us to model resource request/assignment workflow in our large PS organization."

"The powerful collaboration is definitely the most valuable and the fact that you can adjust flexibility to almost any methodology, and the easy creation of complete new functionalities without programming code."

"Consequently, it is the single point of truth for both our project managers and our senior leadership."

"The timekeeping features are great and very helpful."

"I like the reporting engine, IBM Cognos, especially the analytics. That's a good tool. It's quite strong on the ideation and capacity-planning side, which is a huge plus."

"Reporting of IT capacity available for first time, time sheets available for first time."

More Planview Daptiv pros

"The performance is good."

"The solution has opened many doors for me."

"The interface is user-friendly; it's one of the most user-friendly on the market and the most complete."

"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."

"Information management is very beneficial for our customers."

"We like the status report feature. It is something really valuable."

"It helps us in utilizing the resources to the perfect level to generate more revenue at the same cost."

"The integration of ServiceNow Strategic Portfolio Management with other ServiceNow modules improves workflow efficiency by calculating overall project costs associated with vendor management."

More ServiceNow Strategic Portfolio Management pros

Cons

"Accessing some functions is a bit obscure and requires some knowledge of how the product works, but the upgrade from v2012 to 2014 improved that situation and I expect the upcoming upgrade to 2017 to further streamline operations."

"This solution needs more standard connectors to other solutions."

"It would also be nice to see some improvements on the IBM Cognos Analytics. There's still work to be done on the analytics side of things, like your condition formality."

"I find the solution has an excessive amount of features. Many aren't even kept current. Some aren't useful at all. There's an overall lack of coherence within the solution. It can make the execution difficult. Many features can easily be eliminated and it would help streamline the solution. They should get rid of 80% of the features and then really focus on the leftover 20% to make it a really great product."

"Expense management, simulation scenarios, and budget control could be great and useful features to include."

"The user interface is quirky and does not always conform to the expected Microsoft UI standards."

"This solution needs more standard connectors to other solutions i.e. to Infor ERP, Confluence, ..."

"Limited unless you purchase additional support hours."

More Planview Daptiv cons

"The only issue for us is the pricing. It’s quite high in comparison with the competition."

"A major improvement we would like to see is definitely around agile management."

"ServiceNow IT Business Management could improve by adding better artificial intelligence."

"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."

"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."

"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."

"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."

"The pricing is average."

More ServiceNow Strategic Portfolio Management cons

Pricing and Cost Advice

"It's a yearly license, but it's not an open license. It's based on users and their roles. So your administrator is priced differently from your timesheet user."

"The licensing is pretty complex. Each kind of user is a different price. It's approximately $300 per year. They charge additional fees for technical support and other additional services."

"The solution was quite expensive."

"The tool is expensive."

"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."

"They sell some things in bundles, and it could be handier that some of those things could be sold in another way, like purity models and other packages. Another thing that I'm struggling with is the pricing of ServiceNow's FYE experience, which includes the tools that are positioned for supporting HR."

"The cost of the solution should not be more than $50,000 annually."

"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."

"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."

"It is a little expensive. We are in Brazil, and for us, it is a little expensive."

More ServiceNow Strategic Portfolio Management pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

13%

Outsourcing Company

10%

Comms Service Provider

10%

Financial Services Firm

10%

Financial Services Firm

14%

Manufacturing Company

11%

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	26

Questions from the Community

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What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?

The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...

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What needs improvement with ServiceNow Strategic Portfolio Management?

I don't have a comment on what areas of ServiceNow Strategic Portfolio Management could be improved or enhanced, which may be because we're not utilizing it properly. I found the documentation diff...

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What is your primary use case for ServiceNow Strategic Portfolio Management?

We started off using ServiceNow Strategic Portfolio Management as an ITSM tool for workforce integrations, workflows, and creating integrations with other systems such as Microsoft Teams to give up...

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Product Reports

Buyer's Guide

Planview Daptiv

April 2026

Download Planview Daptiv product report

Buyer's Guide

ServiceNow Strategic Portfolio Management

April 2026

ServiceNow Strategic Portfolio Management report

Download ServiceNow Strategic Portfolio Management product report

Also Known As

No data available

IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM

Overview

Planview Daptiv offers robust project management capabilities with a focus on resource allocation, capacity planning, and collaboration.

Planview Daptiv is known for its excellent reporting, flexibility, and no-code functionalities. It includes beneficial portfolio views and comprehensive dashboards while integrating with IBM Cognos for enhanced analytics. The platform's timekeeping feature efficiently records billable hours, and its project boards and task management add significant value. However, improvements are needed in areas like expense management and resource allocation. Some users encounter complex and outdated features. Enhanced security measures, better integrations with tools like ITFM, and improved analytics would boost its utility.

What are the standout features of Planview Daptiv?

Resource Allocation: Efficiently manage and allocate resources across projects.
Capacity Planning: Support project planning and execution with effective capacity planning tools.
Collaboration: Enhance team collaboration through powerful integrated tools.
Reporting: Utilize excellent reporting capabilities for comprehensive insights.
No-code Functionality: Easily create features without special coding skills.

What benefits should users focus on in reviews?

Improved Project Oversight: Centralize project management across multiple scenarios.
Increased Productivity: Streamlined timekeeping and task management processes.
Enhanced Analytics: Benefit from advanced analytics with IBM Cognos integration.
Optimized Resource Use: Make informed decisions with resource allocation and capacity planning.

Organizations use Planview Daptiv in IT and construction projects, multi-project oversight, and comprehensive tracking. Consultancy firms employ it for PSA activities, aiding in the implementation process. It supports new project management offices post-merger for technical tasks, similar to Jira.

Planview

ServiceNow Strategic Portfolio Management offers streamlined project alignment, resource and incident management, and supports ITSM integration with a flexible interface for seamless organizational operation. Providing real-time analytics and hybrid capabilities, it centrally manages portfolios and risks.

ServiceNow Strategic Portfolio Management focuses on integrating diverse methodologies and centralized management, enabling organizations to align projects with strategic goals. It facilitates integrated workflows and seamless integration with platforms such as Microsoft Azure. While delivering powerful reporting features and centralized demand and risk management, it requires some interface enhancements and more robust financial integration. The initial setup can be complex with many features needing customization. Users desire improved real-time reporting and dashboard capabilities, while the pricing can be challenging for smaller entities. Enhanced real-time export-import functionality, advanced resource management, and additional ready-to-use templates are anticipated for better usability.

What are the key features of ServiceNow Strategic Portfolio Management?

Project Alignment: Aligns projects with strategic objectives, enhancing decision-making.
Resource Management: Efficient resource allocation supporting productivity.
Incident Management: Integrated incident resolution for streamlined workflows.
Real-Time Analytics: Facilitates informed decision-making using live data insights.
Seamless Integrations: Integrates with platforms like Microsoft Azure for cohesive operations.

What benefits and ROI should organizations expect when using ServiceNow Strategic Portfolio Management?

Enhanced Productivity: Streamlined processes boost operational efficiency.
Improved Decision-Making: Centralized data aids in strategic business decisions.
Risk Management: Comprehensive risk oversight helps mitigate potential issues.
Cost Management: Optimizes financial management within project portfolios.
Flexibility: Supports agile methodologies for adaptable operations.

ServiceNow Strategic Portfolio Management is implemented across industries to support project management, resource allocation, and incident and demand management. It aids in aligning project initiatives with corporate objectives, supports integrated workflows with ServiceNow modules, and facilitates contract and vendor management in technology, healthcare, and finance sectors. Users engage with it for Agile development and financial management, benefiting from streamlined operations and enhanced productivity.

ServiceNow

Sample Customers

AOS Studley, Austrian Airlines, bpost bank, Employees Provident Fund, Stena Metall, VitalityHealth, Precor

Proximus, UNT SYSTEM, SAP SuccessFactors

Buyer's Guide

Planview Daptiv vs. ServiceNow Strategic Portfolio Management

April 2026

Free Report: Planview Daptiv vs. ServiceNow Strategic Portfolio Management

Find out what your peers are saying about Planview Daptiv vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: April 2026.

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