

Zoom Workplace Business and Polycom RealPresence Desktop compete in the video conferencing category. Zoom appears to have the upper hand in pricing and support, while Polycom is superior in features, which may justify its higher cost.
Features: Zoom Workplace Business offers seamless integration with existing workflows, robust meeting capacity, and advanced collaboration tools. Polycom RealPresence Desktop stands out with high-quality audio and video capabilities and rich interoperability for mixed environments.
Ease of Deployment and Customer Service: Zoom Workplace Business provides an easy SaaS deployment model with extensive online self-service resources. In contrast, Polycom RealPresence Desktop requires a more complex setup but offers dedicated customer support for installation and troubleshooting.
Pricing and ROI: Zoom Workplace Business presents a flexible, cost-effective solution that enhances ROI by minimizing upfront investments. Polycom RealPresence Desktop requires a higher initial investment but promises greater returns through robust performance benefits.
| Product | Market Share (%) |
|---|---|
| Zoom Workplace Business | 8.6% |
| Polycom RealPresence Desktop | 1.5% |
| Other | 89.9% |

| Company Size | Count |
|---|---|
| Small Business | 99 |
| Midsize Enterprise | 33 |
| Large Enterprise | 105 |
Polycom RealPresence Desktop is a powerful, enterprise-grade video chat app for PC & Mac. The video conferencing software extends communications beyond the typical conference room setting to mobile professionals. RealPresence Desktop combines quality HD video, industry-leading interoperability, and security that is both cost effective and highly scalable.
When powered by Polycom's infrastructure, customers can extend desktop collaboration value with app management, interoperability, scalability, resiliency, and multi-point calling.
Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.
Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.
What are the key features of Zoom Workplace Business?In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.
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