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Infosec IQ vs Proofpoint Email Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infosec IQ
Average Rating
9.0
Reviews Sentiment
5.5
Number of Reviews
1
Ranking in other categories
Security Awareness Training (11th)
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Email Security (2nd), Advanced Threat Protection (ATP) (4th), Digital Risk Protection (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (2nd)
 

Mindshare comparison

Infosec IQ and Proofpoint Email Protection aren’t in the same category and serve different purposes. Infosec IQ is designed for Security Awareness Training and holds a mindshare of 3.4%, up 1.1% compared to last year.
Proofpoint Email Protection, on the other hand, focuses on Secure Email Gateway (SEG), holds 20.9% mindshare, up 21.1% since last year.
Security Awareness Training Market Share Distribution
ProductMarket Share (%)
Infosec IQ3.4%
KnowBe416.6%
Riot6.4%
Other73.6%
Security Awareness Training
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection20.9%
Microsoft Defender for Office 36521.4%
Mimecast Advanced Email Security16.5%
Other41.2%
Secure Email Gateway (SEG)
 

Featured Reviews

Vagner Nunes - PeerSpot reviewer
Account Manager at IBLISS Digital Security
An Automatic Solution for providing Tailored Training To Employees
I was responsible for training for a partnership with Infra Infra  company and for that I used SecurityIQ.  They have a a a knowledge base and a program. They have a very robust training system for the new for different levels of of professionals. That is their most valuable feature.  The…
IS
Threat Hunter at a manufacturing company with 10,001+ employees
Email protection has reduced phishing workload and keeps unwanted messages out of inboxes
A few things about how Proofpoint Email Protection can be improved include implementing artificial intelligence within their platform to start really understanding the organization that is using their product, what sort of emails they are expecting and if the emails that are being expected should be let in and if the emails that are not being expected should not be let in. I'll give you a further example for this. If someone just tries to send an email from a Gmail address, which is a free public service email service provider, then because anyone in the world can create a Gmail account, I think it is nice and good for Proofpoint Email Protection to actually first check and do a reality check if we have received an email from this address and look at the intent of the email to really see what the email is trying to do and then classify based on that. I still see there is a lack. Hence why I started this conversation with AI and hoping that Proofpoint Email Protection will bring AI in and to really start analyzing these emails, the intent, and whether they really fit the customer organization. We are a manufacturing company, so whether it really fits that profile. I would say if we can get a better user experience from Proofpoint Email Protection products, that would be good. For example, other service providers that provide secure email gateway have the functionality where you can split promotional and bulk email and have them sent to a separate folder. I think if we can have that sort of feature, that would be great where Proofpoint Email Protection just keeps the important emails in the inbox folder and move everything else that is not really business related into a promotional, spam, bulk folder. This is an improvement that I would really like to see. I give it an eight because I am expecting a lot more from Proofpoint Email Protection, more automations, more understanding of who their customer is, what sort of business they do, and what sort of email they are supposed to be receiving and letting through. I think the day when I really have only 1% of work to do and 99% is automated by whatever automation services Proofpoint Email Protection uses would be ideal. I think I have covered any other improvements needed for Proofpoint Email Protection pretty well right from AI to splitting emails based on priorities. I think I have given some pretty broad and good examples.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They have a a a knowledge base and a program. They have a very robust training system for the new for different levels of of professionals. That is their most valuable feature."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"It's a mature product. It does a good job in detection."
"The solution scales quite well."
"That is why I can consider Proofpoint Email Protection as a number one vendor for email security."
"From a business perspective, the solution was very helpful as it speeded our business flow and increased email delivery."
"There is no downtime."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
 

Cons

"The training should be improved in regards to the needs of the customers. It has to be understood what kind of training should be provided and also provide assessments."
"Proofpoint Email Protection does miss a lot of phishing attacks, and threat actors are using AI to create these phishing attacks."
"The areas that have room for improvement in Proofpoint Email Protection include their cost of ownership, which is fairly high."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"As a manager with multiple customers using Proofpoint Email Protection, having the ability to manage the admin console more efficiently would be beneficial."
"The largest complaint that we hear from our customers is that there is no local support."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"Pricing for the platform could still be cheaper."
 

Pricing and Cost Advice

Information not available
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"It is multiple times more expensive, which made it very much less attractive."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"Pricing has recently been increased and the cost is a downside"
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise15
Large Enterprise21
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I have not seen specific outcomes or metrics since implementing Proofpoint Email Protection, such as a reduction in phishing incidents or improved response time. Proofpoint Email Protection can imp...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Technical Financial Solutions, Arkansas Securities Department, America’s Car-Mart
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about KnowBe4, Huntress, Proofpoint and others in Security Awareness Training. Updated: January 2026.
881,665 professionals have used our research since 2012.