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Proofpoint Email Protection vs ZeroFOX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Digital Risk Protection
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
ZeroFOX
Ranking in Digital Risk Protection
2nd
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Threat Intelligence Platforms (TIP) (9th)
 

Mindshare comparison

As of August 2026, in the Digital Risk Protection category, the mindshare of Proofpoint Email Protection is 2.9%, up from 1.3% compared to the previous year. The mindshare of ZeroFOX is 9.8%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Risk Protection Mindshare Distribution
ProductMindshare (%)
ZeroFOX9.8%
Proofpoint Email Protection2.9%
Other87.3%
Digital Risk Protection
 

Featured Reviews

Siva_Prasad - PeerSpot reviewer
Principal Consultant at Infosys
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.
AS
Senior Consultant at LTI - Larsen & Toubro Infotech
Efficiently identify and address online threats with timely alerts and thorough takedown capabilities
The most valuable features are its threat intel platform, which provides the latest trends and indicators of compromise (IOCs) that I can act on. I quickly obtain data, such as leaked email IDs and passwords, from the ZeroFOX portal or the threat intel portal when required. The platform's GUI-based features stand out and provide thorough takedown capabilities for domains, social media accounts, and phishing numbers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides better control over emails, especially those sent via Office 365 on the cloud."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"The power, flexibility, configurability, and Proofpoint Email Protection's professional services were some of the biggest selling points for me at the time and the things that I benefited from the most."
"Proofpoint Email Protection has provided top shelf email protection services and has prevented breaches and loss of data."
"The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"Proofpoint Email Protection has positively impacted our organization in a very fruitful way."
"Proofpoint Email Protection has positively impacted my organization by simplifying the analysis of emails since it provides segregated statements that highlight the important parameters we need to check, allowing us to efficiently conclude if the alerts are false positives or true positives."
"The solution scales well."
"ZeroFOX has no language limitations. It can detect many languages."
"ZeroFOX is valuable because it enables the detection of chatter on social media without depending on keywords and has no language limitations, as it can detect many languages."
"I rate ZeroFOX a ten overall."
"The best thing about the tool is that its backend team is pretty good and has a strong engineering team."
 

Cons

"I would want better spear phishing protection in the essentials package."
"As an enterprise, we have high demands on the services, and if we have to wait for something like a week or weeks, it is not acceptable; we need solutions in one or two days sometimes because if there is spam going around, you cannot wait weeks."
"Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using."
"Proofpoint Email Protection provides a solution for user training, which I did not end up going with because I chose KnowBe4. That is the only part I did not appreciate about it."
"Their technical support is mediocre. It could be better."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"Every client always finds it expensive, but I don't know how much they're paying for it."
"I think Proofpoint Email Protection could be slightly more intuitive."
"ZeroFOX is not configured to grab the information automatically, including the news."
"Social media takedowns are a major issue. The takedowns should not take more than two to three hours, but they take more than that."
"ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single incident."
 

Pricing and Cost Advice

"It is expensive."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"I rate the price of Proofpoint Email Protection a four out of five."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"Pricing has recently been increased and the cost is a downside"
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"The solution uses a licensing model that is reasonable compared to other products."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
7%
Comms Service Provider
6%
Financial Services Firm
14%
Manufacturing Company
9%
Outsourcing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise24
Large Enterprise62
No data available
 

Questions from the Community

What needs improvement with Proofpoint Email Protection?
The downside is I feel the vendor support is a little lacking and should be more responsive. The technical support is not up to the mark.
What is your primary use case for Proofpoint Email Protection?
I am leading this security domain, and my L1 and L2s have been using Proofpoint Email Protection and other modules of Proofpoint Email Protection for more than three years.We are currently working ...
What is your experience regarding pricing and costs for ZeroFOX?
Based on my observations, ZeroFOX is moderately priced. It's neither highly expensive nor very cheap. The pricing depends on the licensed services, such as takedowns or dark data services, chosen.
What needs improvement with ZeroFOX?
ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single ...
What is your primary use case for ZeroFOX?
I am working as a consultant for a manufacturing company, where I use ZeroFOX ( /products/zerofox-reviews ) to monitor social media accounts, brand domains, dark web data, and other online assets. ...
 

Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
LookingGlass Manage Intelligence, VigilanteATI
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Royal Farms, Hootsuite, BAE Systems, True Citrus
Find out what your peers are saying about Proofpoint Email Protection vs. ZeroFOX and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.