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Proofpoint Email Protection vs ZeroFOX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Digital Risk Protection
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Email Security (2nd), Security Awareness Training (2nd), Office 365 Protection (3rd), Secure Email Gateway (SEG) (2nd)
ZeroFOX
Ranking in Digital Risk Protection
2nd
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
Threat Intelligence Platforms (8th)
 

Mindshare comparison

As of May 2025, in the Digital Risk Protection category, the mindshare of Proofpoint Email Protection is 1.2%, down from 2.9% compared to the previous year. The mindshare of ZeroFOX is 17.6%, down from 20.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Risk Protection
 

Featured Reviews

AhmedRamadan - PeerSpot reviewer
Optimize email security with effective sandboxing and auto Pull for quarantine
Proofpoint is used as an email security gateway for big enterprises, primarily for their on-premises servers. Many customers also use it alongside Office 365 Proofpoint offers a complete solution for email security with features like DLP, email archiving, and encryption. The most valuable…
AS
Efficiently identify and address online threats with timely alerts and thorough takedown capabilities
The most valuable features are its threat intel platform, which provides the latest trends and indicators of compromise (IOCs) that I can act on. I quickly obtain data, such as leaked email IDs and passwords, from the ZeroFOX ( /products/zerofox-reviews ) portal or the threat intel portal when required. The platform's GUI-based features stand out and provide thorough takedown capabilities for domains, social media accounts, and phishing numbers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial implementation is pretty easy to handle."
"The solution scales well."
"It's easy to use, even for those new to IT."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"The Tap and Trap features. They are the best features."
"It's a mature product. It does a good job in detection."
"As a cloud-based product, it can scale well."
"The stability is very good."
"I rate ZeroFOX a ten overall."
"The best thing about the tool is that its backend team is pretty good and has a strong engineering team."
"ZeroFOX has no language limitations. It can detect many languages."
 

Cons

"There is room for improvement in detecting and preventing phishing attacks. While the solution performs well in some aspects, it struggles with phishing threats."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"The largest complaint that we hear from our customers is that there is no local support."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"The high cost of the product is an area of concern where improvements are required."
"The setup requires expertise. It needs someone with experience on managing it, and I would rate the implementation as needing someone experienced."
"ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single incident."
"Social media takedowns are a major issue. The takedowns should not take more than two to three hours."
"ZeroFOX is not configured to grab the information automatically, including the news."
 

Pricing and Cost Advice

"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"I rate the price of Proofpoint Email Protection a four out of five."
"The solution uses a licensing model that is reasonable compared to other products."
"They are competitively priced, but I have been forced to get quotes for other solutions now because they haven't been responding to requests to do the work that we would like them to do."
"Proofpoint Email Protection has comparable pricing."
"The licensing is basically $8/user."
"The solution is expensive."
"Proofpoint is fairly expensive."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
6%
Financial Services Firm
19%
Computer Software Company
15%
Government
6%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
In terms of improvement, the price could be better. Additionally, more security could be implemented.
What do you like most about ZeroFOX?
The best thing about the tool is that its backend team is pretty good and has a strong engineering team.
What is your experience regarding pricing and costs for ZeroFOX?
Based on my observations, ZeroFOX is moderately priced. It's neither highly expensive nor very cheap. The pricing depends on the licensed services, such as takedowns or dark data services, chosen.
What needs improvement with ZeroFOX?
ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single ...
 

Also Known As

Proofpoint Enterprise Protection, Cofense PhishMe, Proofpoint Digital Protection
LookingGlass Manage Intelligence, VigilanteATI
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Royal Farms, Hootsuite, BAE Systems, True Citrus
Find out what your peers are saying about Proofpoint Email Protection vs. ZeroFOX and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.