Pulseway vs Zabbix comparison

Pulseway and Zabbix are both solutions in the Network Monitoring Software category. Pulseway is ranked #48 with an average rating of 8.0, while Zabbix is ranked #1 with an average rating of 8.7. Pulseway holds a 0.6% mindshare in NMS, compared to Zabbix’s 4.1% mindshare. Additionally, 100% of Pulseway users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

Pulseway

Read 6 Pulseway reviews

2,465 Views
1,528 Comparison Views

100% willing to recommend

Zabbix

Read 108 Zabbix reviews

29,961 Views
17,977 Comparison Views

95% willing to recommend

Pulseway

Zabbix

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Zabbix and Pulseway are both prominent monitoring solutions, each with distinct strengths. Pulseway seems to have the upper hand in remote management scenarios due to its superior mobile device support.

Features: Zabbix offers comprehensive monitoring that covers a wide range of devices and applications, providing detailed insights. It includes strong email alerting, a customizable dashboard, and extensive reporting. Pulseway offers powerful mobile management features, allowing management from mobile devices, real-time alerts, and remote desktop capabilities.

Room for Improvement: Zabbix users often cite the complexity of setup and configuration as needing improvement, along with its steep learning curve. Additionally, the user interface could be more intuitive. Pulseway users mention the need for more advanced analytics, enhanced reporting capabilities, and a more robust scripting feature set.

Ease of Deployment and Customer Service: Zabbix's deployment is often seen as complex and requiring technical expertise, though its customer service is generally well-received. Pulseway is praised for straightforward deployment, especially in small to mid-sized environments, but its customer service receives mixed reviews.

Pricing and ROI: Zabbix is an open-source solution, making it highly cost-effective with a strong ROI. Pulseway's pricing reflects its comprehensive mobile-first features, seen as justifying the cost due to the convenience and flexibility it offers.

To learn more, read our detailed Pulseway vs. Zabbix Report (Updated: April 2026).

Buyer's Guide

Pulseway vs. Zabbix

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Pulseway

Ranking in Network Monitoring Software

48th

Ranking in Server Monitoring

18th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (14th)

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in Server Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Pulseway is 0.6%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 4.1%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Zabbix	4.1%
Pulseway	0.6%
Other	95.3%

Network Monitoring Software

Featured Reviews

Pieter Plas

Owner at Beerepoot Automatisering B.V.

A solution with a great monitoring system and ability to control access remotely

The initial setup was straightforward. Deployment depends on the size of a customer. We make the customer in the enterprise server, and there is a download per customer for the installation package. We can also roll it out very easily, and when we install it on one or two systems, it explores the network for more systems. We can then fire a deployment package on the other systems. So in one hour, we can do a lot. Most of the time, 90% of the work is very easy, and the last 10% are the business-critical systems from a customer. Also, we manually install important customer systems, like special applications where we like to monitor specific services in the server itself.

Read full review

KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has great workflow and server modules."

"One of the applications I have used the most was to troubleshoot users and I've never faced difficulties or issues with the application itself."

"The setup is simple."

"So this solution allows for 24/7 support and is very handy."

"Using this platform has allowed us to reach and assist our remotely based clients, regardless of their location provided they have an internet connection."

"They provide a lot of features; it's good and easy software."

"It gives you remote control and has a mobile app."

"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."

More Pulseway pros

"The product is very stable."

"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."

"There are lots of great features and functionality within the solution."

"The most valuable feature is that it provides network segregation for server monitoring."

"It has improved our server performance monitoring overall. We know right away when there are problems. It has built-in statistics, so we can go back and see if there's spiking. We can check what's happening every day around the same time and check the configuration to see if there's something that's running and needs to be fixed."

"Zabbix helps to save time."

"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."

"The product is very stable."

More Zabbix pros

Cons

"They have good technical support but it's not excellent."

"Sometimes the speed is a problem. When I've been remote controlling people, from time to time, there were some issues with people in Hong Kong."

"Support needs to be improved because we've sometimes had to wait 24 hours to get a response."

"They have good technical support but it's not excellent."

"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."

"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."

"The solution does not allow you to make a script for just one customer."

"There are some bugs or glitches."

More Pulseway cons

"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."

"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."

"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."

"Documentation terminology could be improved."

"The dashboard and the graph section could be a little bit more professional."

"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."

"Zabbix does not draw automatic mapping of the network, this is something they should add in the future."

"I have experienced stability issues approximately five or ten times."

More Zabbix cons

Pricing and Cost Advice

Information not available

"This is an open-source solution that can be used free of charge."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"It is free, which allows us to reduce costs."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"The tool's licensing costs are yearly."

"I was using the free, Community Edition."

"We are using the free, open-source version."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Construction Company

13%

Comms Service Provider

Computer Software Company

Healthcare Company

Computer Software Company

11%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

See all answers

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

See all answers

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

See all answers

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Centreon vs Zabbix

Compared 2% of the time

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Product Reports

Buyer's Guide

Pulseway

April 2026

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Buyer's Guide

Zabbix

April 2026

Download Zabbix product report

Overview

Pulseway is a comprehensive IT management tool offering critical functionalities such as integrated dashboards, automation, and remote support. It supports seamless IT operations across multiple platforms, providing ease in monitoring and management.

Pulseway provides a robust platform for IT teams seeking to efficiently manage their infrastructure. With its capabilities in system monitoring, remote control, and mobile app accessibility, users can effectively oversee endpoint performance and receive timely alerts. It simplifies the management of server workflows, software deployment, and updates, catering to diverse IT environments. Its compatibility with multiple platforms ensures convenience in network monitoring, password updates, and administration access, allowing IT support to function across locations. There's room for improvement, particularly in enhancing remote session performance, graphical interface, and adding features like Remote Desktop Assistance for Mac.

What features does Pulseway offer?

Integrated Dashboard: Centralizes monitoring for better visibility.
Automatic Windows Updates: Ensures systems are up-to-date automatically.
Remote Script Execution: Facilitates task automation remotely.
Advanced Reporting: Provides detailed analysis for informed decision-making.
Mobile App: Offers 24/7 accessibility and support capabilities.

What benefits do Pulseway users experience?

Enhanced IT Efficiency: Streamlines operations and reduces manual tasks.
Cross-Platform Support: Adapts to diverse IT environments and needs.
Improved Remote Support: Facilitates responsive and effective help desk capabilities.
Scalable Management: Supports expanding IT infrastructures seamlessly.

Pulseway is utilized across industries like healthcare, finance, and education, providing essential IT support. It enables organizations to monitor critical systems, ensuring minimal downtime and optimal resource usage. Cybersecurity teams benefit from its deployment for tracking disk space, memory, CPU usage, and installed applications, enhancing overall network security and operational reliability.

Pulseway

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

Dell, Canon, Siemens, Harvard University, Northwestern University

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

Pulseway vs. Zabbix

April 2026

Free Report: Pulseway vs. Zabbix

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