No more typing reviews! Try our Samantha, our new voice AI agent.

Quest Rapid Recovery [EOL] vs Veritas Backup Exec comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Veritas Backup Exec
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
Backup and Recovery (29th)
 

Featured Reviews

US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"Quick and easy backups for all of my servers."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"The most valuable feature is the disaster recovery process from the data center."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"It has surpassed our expectations time and time again."
"This is a very flexible product, which allows you to back up not only the physical environment but also the cloud environment."
"The interface easy to use and it is compatible with most backup devices."
"Excellent backup tool for doing disk to disk to tape."
"The most valuable features of Veritas Backup Exec are the easy-to-use intuitive GUI. It is very easy to understand. I have never lost data and I have been able to recover all the data I need."
"Veritas Backup Exec is easily managed."
"Good open file option feature, SQL agent, and EM agent."
"It is a simple and flexible solution to work with."
"Compression is the most valuable feature."
 

Cons

"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"It's very expensive which is why I want to drop it."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"The solution is too heavy and complex with 1,000 menus and options that make it messy rather than lightweight."
"Veritas Backup Exec's support services could be faster."
"The solution could be more cost-effective."
"The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well."
"They can work on the issue of the job timing out when it is unable to reach a selection item. It sometimes hangs up on the selection item, thus preventing the job from continuing."
"The image backup functionality needs to be examined, because I know a few customers who are using Veritas Backup Exec find it difficult to take a proper image backup and perform image restoration in case of a hardware failure of the client."
"It is not a recommended software when it comes to large environments where there has to be a minimal Recovery Time Objective (RTO) and/or Recover Point Objective (RPO)."
"I wish that they have an outlet for the other products from Veritas built into the Backup Exec product."
 

Pricing and Cost Advice

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"The pricing is on the higher end."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Its price is okay. It is reasonable in terms of the way it works."
"I don't think the licensing for the product is very expensive."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"The product is inexpensive compared to enterprise software."
"The pricing is reasonable."
"The solution costs $700 per agent and is expensive compared to other products that offer better stability."
"The pricing of Veritas Backup's license is comparable to Veeam."
"The pricing is good."
"Regarding expense, Backup Exec is generally suitable for small and medium businesses. However, we can customize them based on the workload."
"If your company can afford it, go for it."
"This product is priced for smaller customers."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
8%
Manufacturing Company
13%
Construction Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
While Backup Exec has dedicated user-based system administrators, IT professionals frequently point out several areas where the platform could be modernized and improved.
 

Also Known As

Dell AppAssure
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Beta Offshore
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: September 2026.
913,924 professionals have used our research since 2012.