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QuickBooks vs Zuora comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

QuickBooks
Ranking in Billing Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zuora
Ranking in Billing Software
1st
Average Rating
8.4
Number of Reviews
19
Ranking in other categories
Subscription Management Software (1st)
 

Mindshare comparison

As of September 2026, in the Billing Software category, the mindshare of QuickBooks is 3.8%, down from 5.5% compared to the previous year. The mindshare of Zuora is 4.2%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Mindshare Distribution
ProductMindshare (%)
Zuora4.2%
QuickBooks3.8%
Other92.0%
Billing Software
 

Featured Reviews

MM
Director, Administration at a retailer with 11-50 employees
Provides timely financial insights and supports growth with some room to streamline complexity
We find QuickBooks' budget generation feature valuable but haven't really utilized that as much as we'd want to. It's something that we plan on utilizing next year. It helps save money and time, though I can't speak to specific amounts as I would be really guessing. We use the on-premise version of QuickBooks. We have utilized the third-party application synchronization. An example of a third party that QuickBooks integrates well with is Avalara AvaTax. On a scale of 1-10, I rate QuickBooks a 7.
reviewer2860848 - PeerSpot reviewer
Risk Advisory Senior Manager at a marketing services firm with 1,001-5,000 employees
Automation has streamlined complex billing and revenue while close times drop significantly
The best features Zuora offers include the automation, which is probably the best they have with the extensiveness of automation and the post-sale tasks that they are able to automate for people so that the close times take a lot less time. The automation helps my clients by ensuring that the billing, payment collection, and revenue recognition are all automated, so they are not having to take extensive time to reconcile billing and ensure payments are collected and make sure the revenue recognition rules are followed. That is all built into the system for them so that they can do that quickly and efficiently. The integration with Salesforce definitely helps streamline my clients' operations there as well as their ERP so that they are not worried about data migration missing the completeness and accuracy. It all integrates seamlessly. Zuora has definitely reduced the close time that it takes my clients to close the periods and it has also helped with their pricing models that they are able to make much more sophisticated and easy to follow within the system. It has reduced the close time by four days, down from a ten day close to a six day close.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the aspects I appreciate the most is its remarkable user-friendliness."
"Without QB, we would be a much smaller business."
"QuickBooks is very reliable and stable; being cloud-based allows me to access it from anywhere, and it is very useful."
"QuickBooks Online Payroll offers a range of online customizations and advanced features."
"This solution allows us to outline exactly what data, financial statements, inventory, job costing/budgeting, AP/AR, wage and hour, tax planning/forecasting, or information needed to allow owners and management to make educated business decisions regarding efficient and effective management of business operations, cash management, marketing/sales force management, asset purchases, etc."
"It gave me excellent tracking of my finances."
"The most valuable feature is its decent accounts payable module. It works pretty well."
"QuickBooks is easy-to-use software."
"We have so many options for reporting, whether you want structured data or automation."
"It's an end-to-end solution for managing subscriptions."
"Zuora has positively impacted my organization as it is primarily used for financial records, including billings and other business needs for the business team."
"The automation helps my clients by ensuring that the billing, payment collection, and revenue recognition are all automated, so they are not having to take extensive time to reconcile billing and ensure payments are collected and make sure the revenue recognition rules are followed."
"Zuora Workflow is valuable."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing.​"
"I like that the UI is great and easily explainable."
"I am happy with the support team."
 

Cons

"Regarding improvements or enhancements in QuickBooks, there is limited customization that QuickBooks Online supports regarding reports. It's too rigid for complex financial analysis."
"While the data protection is commendable, there is room for improvement in the dashboard."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"The pricing of QuickBooks should be more budget-friendly."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"As of right now, you cannot edit secondary lists in a batch feature."
"In terms of expansion, we stopped using QuickBooks POS at some point because you can’t scale. We couldn’t scale to more than 32 locations when the business grew. The scalability, support and price could be improved."
"The data structure within Zuora is a bit rigid. It doesn't support many things, like subqueries or correlation queries and all that."
"It would be beneficial to have an improved dashboard."
"There have been some bugs which Zuora support has been unable to fix until now."
"My experience with Zuora's pricing, setup cost, and licensing is that it is expensive."
"When we raise global support tickets, we receive delayed responses."
"Zuora is stable, but we have observed some latency issues quarterly."
"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."
"Zuora's documentation from the knowledge center is somewhat complicated and should be simplified for beginner-level users who are ready to learn."
 

Pricing and Cost Advice

"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category."
"The tool's pricing is extremely reasonable."
"It is relatively expensive."
"It is a bit on the high side, but it is affordable."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"Explore multiple options for implementation."
"The tiered pricing model is costly."
"The solution is worth the price."
"Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
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Top Industries

By visitors reading reviews
Construction Company
12%
Manufacturing Company
11%
Outsourcing Company
10%
Comms Service Provider
10%
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for QuickBooks Desktop?
The pricing, setup cost, and licensing cost have different levels, including simple, basic, essential, plus, enterprise, or advanced. The advanced rate is $275 per month.I find it cost-effective in...
What needs improvement with QuickBooks Desktop?
Regarding improvements or enhancements in QuickBooks, there is limited customization that QuickBooks Online supports regarding reports. It's too rigid for complex financial analysis. Data visualiza...
What is your primary use case for QuickBooks Desktop?
The main use cases for QuickBooks currently involve applying taxes on orders, estimated and any kind of exemption that is applying on the orders. Our team is doing an API call with our server, and ...
What is your experience regarding pricing and costs for Zuora?
Zuora is affordable in India in terms of base costs. However, certification costs are very expensive. The university provides certification for 20,000 INR, which equals approximately $200, making c...
What needs improvement with Zuora?
Zuora could be improved with more training and examples. It is a very steep learning curve because it is a complex system and you definitely need time to make sure it is set up and managed correctl...
What is your primary use case for Zuora?
My main use case for Zuora is that my clients use it extensively. My clients are using Zuora for their billing and payment collection as well as their revenue recognition rules. My clients are full...
 

Comparisons

 

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Sample Customers

West Egg
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Find out what your peers are saying about QuickBooks vs. Zuora and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.