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QuickBooks vs Zuora comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

QuickBooks
Ranking in Billing Software
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zuora
Ranking in Billing Software
1st
Average Rating
8.4
Number of Reviews
19
Ranking in other categories
Subscription Management Software (1st)
 

Mindshare comparison

As of August 2026, in the Billing Software category, the mindshare of QuickBooks is 3.9%, down from 5.9% compared to the previous year. The mindshare of Zuora is 4.5%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Mindshare Distribution
ProductMindshare (%)
Zuora4.5%
QuickBooks3.9%
Other91.6%
Billing Software
 

Featured Reviews

MM
Director, Administration at a retailer with 11-50 employees
Provides timely financial insights and supports growth with some room to streamline complexity
We find QuickBooks' budget generation feature valuable but haven't really utilized that as much as we'd want to. It's something that we plan on utilizing next year. It helps save money and time, though I can't speak to specific amounts as I would be really guessing. We use the on-premise version of QuickBooks. We have utilized the third-party application synchronization. An example of a third party that QuickBooks integrates well with is Avalara AvaTax. On a scale of 1-10, I rate QuickBooks a 7.
reviewer2860848 - PeerSpot reviewer
Risk Advisory Senior Manager at a marketing services firm with 1,001-5,000 employees
Automation has streamlined complex billing and revenue while close times drop significantly
The best features Zuora offers include the automation, which is probably the best they have with the extensiveness of automation and the post-sale tasks that they are able to automate for people so that the close times take a lot less time. The automation helps my clients by ensuring that the billing, payment collection, and revenue recognition are all automated, so they are not having to take extensive time to reconcile billing and ensure payments are collected and make sure the revenue recognition rules are followed. That is all built into the system for them so that they can do that quickly and efficiently. The integration with Salesforce definitely helps streamline my clients' operations there as well as their ERP so that they are not worried about data migration missing the completeness and accuracy. It all integrates seamlessly. Zuora has definitely reduced the close time that it takes my clients to close the periods and it has also helped with their pricing models that they are able to make much more sophisticated and easy to follow within the system. It has reduced the close time by four days, down from a ten day close to a six day close.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Paperless record keeping has made accounting between various store branches easy, and has made it easy to track cash flow and all transactions, which allows for quick determination of profit or loss."
"There are valuable security features including software access security (login password), data backup (getting all transactions and data from the previous bookkeeper), and an audit trail that is available when changes are questioned."
"They have, "Let's walk you through it," introductions, to show you how to use it."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable."
"The most valuable feature of the solution stems from its reporting capabilities."
"The main benefits I have seen from QuickBooks are that it helps our partners do their business impactfully with the help of QuickBooks Online."
"QuickBooks Online Payroll offers a range of online customizations and advanced features."
"Zuora's payment platform includes several integrated components that ensure security, reliability, and efficiency with transactions."
"I am happy with the support team."
"What I like best about the tool is it's user-friendly, especially when checking accounts and subscriptions. You can see all the details, like consumer-created subscriptions, invoice details, and the ability to create and remove rate plans."
"Zuora is an end-to-end solution that handles orders, payments, and licensing. Its robust billing engine manages all billing aspects, including debit memos. Zuora's rate plan charges offer the flexibility needed in the subscription business, allowing for easy product configuration."
"I like that the UI is great and easily explainable."
"Zuora has positively impacted my organization as it is primarily used for financial records, including billings and other business needs for the business team."
"These features are valuable because it has allowed the billing functionality to be fully operationalized. This allows us to refocus our energy on optimizing our recurring revenue streams outside of just basic billing.​"
"Zuora Workflow is valuable."
 

Cons

"Yes, it crashes from time to time. The online version has a lot of bugs, but it is never bad enough to hamper production."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"Technical support could be easier to reach."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"In their journal entries, you cannot use Accounts Payable or Accounts Receivable more than once. For example, I owe company "A" $100, so company "A" is Accounts Payable, and I just want to list it one by one by one. If I want to add more companies, say, company "B" with $200, I can't list Accounts Payable in that entry. I would have to just say, company "A", $100, company "B", $200, Accounts Payable, $300." That's a shortcoming of it."
"The reporting in QuickBooks is terrible and there's no flexibility in it. It only has standard reports that you can modify slightly."
"My experience with Zuora's pricing, setup cost, and licensing is that it is expensive."
"We don't know everything like the development team does. We are focused on operational tasks. I want to extend my knowledge of creating workflows and understand what the development team is doing. With replenishment orders sent after a certain frequency (like every three months), there's a problem if a subscription is canceled with a future date—it cancels on the same date instead."
"The data structure within Zuora is a bit rigid. It doesn't support many things, like subqueries or correlation queries and all that."
"We feel the deployment and version comparison process could be easier when switching between different systems."
"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."
"Some areas that could be improved include the API rate limit."
"I believe the pricing is quite high for some companies using Zuora."
"Unlike Zoho, the main page doesn't contain everything. You have to click a button to reveal multiple options; even within those, there are further layers of options to navigate through."
 

Pricing and Cost Advice

"QuickBooks is an amazingly priced solution since it's a very cheap product, making it so good for small organizations since you can get a lot out of it without paying a large amount."
"The tool's pricing is extremely reasonable."
"The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category."
"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"It is relatively expensive."
"When I first started, the only other options were the very expensive programs. QuickBooks Desktop you can find anywhere between $200 and $300 on Amazon or Costco."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
"The solution is worth the price."
"Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
"Explore multiple options for implementation."
"The tiered pricing model is costly."
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Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
Financial Services Firm
10%
Financial Services Firm
11%
Comms Service Provider
11%
Outsourcing Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for QuickBooks Desktop?
The pricing, setup cost, and licensing cost have different levels, including simple, basic, essential, plus, enterprise, or advanced. The advanced rate is $275 per month.I find it cost-effective in...
What needs improvement with QuickBooks Desktop?
Regarding improvements or enhancements in QuickBooks, there is limited customization that QuickBooks Online supports regarding reports. It's too rigid for complex financial analysis. Data visualiza...
What is your primary use case for QuickBooks Desktop?
The main use cases for QuickBooks currently involve applying taxes on orders, estimated and any kind of exemption that is applying on the orders. Our team is doing an API call with our server, and ...
What is your experience regarding pricing and costs for Zuora?
Zuora is affordable in India in terms of base costs. However, certification costs are very expensive. The university provides certification for 20,000 INR, which equals approximately $200, making c...
What needs improvement with Zuora?
Zuora could be improved with more training and examples. It is a very steep learning curve because it is a complex system and you definitely need time to make sure it is set up and managed correctl...
What is your primary use case for Zuora?
My main use case for Zuora is that my clients use it extensively. My clients are using Zuora for their billing and payment collection as well as their revenue recognition rules. My clients are full...
 

Comparisons

 

Overview

 

Sample Customers

West Egg
Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
Find out what your peers are saying about QuickBooks vs. Zuora and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.