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Rally Software vs Smartsheet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Rally Software boosts efficiency by 10%, offers 15X ROI, saves time, and is cost-effective despite some user challenges.
Sentiment score
6.9
Smartsheet enhances productivity and collaboration, automates processes, manages timelines, and is cost-effective compared to Microsoft Project alternatives.
The ROI is visible, as that's why we are investing in these tools and running our projects successfully through them, despite a few challenges such as role-based access being somewhat difficult.
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
Compared to Microsoft Project, which is more expensive, we save costs using Smartsheet.
Project Manager at a university with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.8
Rally Software's customer service is responsive, with quick, knowledgeable support and proactive communication, generally satisfying users despite occasional delays.
Sentiment score
6.8
Smartsheet's customer service feedback is mixed, with praise for responsiveness and resources but concerns over response delays and ticket management.
 

Scalability Issues

Sentiment score
7.2
Rally Software offers strong scalability supporting large enterprises, despite occasional performance issues, effectively handling significant user volumes globally.
Sentiment score
7.4
Smartsheet is praised for scalability, integration features, and cost-effectiveness, with some concerns over task tracking in larger projects.
Smartsheet is pretty flexible and scalable.
Project Manager at a university with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.4
Rally Software is generally stable and reliable, with occasional slowness and downtime, but users appreciate the responsive support.
Sentiment score
7.9
Users find Smartsheet stable, with minor issues, high reliability ratings, and minimal disruptions enhancing overall satisfaction.
 

Room For Improvement

Rally Software struggles with navigation, integration, user-friendliness, and requires improvements in reporting, customization, and workflow efficiency.
Users want better data management, UI, integration, security, support, and Excel-like features in Smartsheet.
One area for improvement might be the rigidity in role and access configurations, which require many process changes to fit the tool.
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
I have a novice understanding of Smartsheet, so I sought a solution more suited to repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
 

Setup Cost

Enterprise users find Rally Software pricing high but valuable for large-scale agile projects, suggesting a more flexible model.
Smartsheet pricing is user-based, varies by plan, and advanced features can increase costs compared to competitors like Microsoft Project.
Rally Software is affordable because our customers also prefer it.
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
Licensing might be cheaper per user.
Project Manager at a university with 1,001-5,000 employees
 

Valuable Features

Rally Software offers user-friendly Agile project management with real-time dashboards, customizable reporting, and robust integration capabilities.
Smartsheet offers real-time collaboration, customizable dashboards, automation, and integration, making it ideal for efficient project management.
Rally Software provides real-time dashboards for different kinds of stakeholders and governance, giving clear insights into project progress, team velocity, and potential risks.
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
Automation helps by simplifying some manual work, saving time and facilitating communication.
Project Manager at a university with 1,001-5,000 employees
We were looking for a tool that allowed for repeatable projects and process-oriented governance.
Strategic Programs Vice President, Project Management Office at a financial services firm with 11-50 employees
What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility.
Solution Architect at Think People
 

Categories and Ranking

Rally Software
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
120
Ranking in other categories
Application Lifecycle Management (ALM) Suites (9th), Enterprise Agile Planning Tools (7th)
Smartsheet
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Project Portfolio Management (3rd), Project Management Software (7th)
 

Mindshare comparison

Rally Software and Smartsheet aren’t in the same category and serve different purposes. Rally Software is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 5.3%, down 6.9% compared to last year.
Smartsheet, on the other hand, focuses on Project Portfolio Management, holds 6.3% mindshare, down 8.3% since last year.
Application Lifecycle Management (ALM) Suites Market Share Distribution
ProductMarket Share (%)
Rally Software5.3%
Jira13.3%
Microsoft Azure DevOps10.3%
Other71.1%
Application Lifecycle Management (ALM) Suites
Project Portfolio Management Market Share Distribution
ProductMarket Share (%)
Smartsheet6.3%
Planisware7.7%
Broadcom Clarity7.7%
Other78.3%
Project Portfolio Management
 

Featured Reviews

Rakhee Srivastava - PeerSpot reviewer
Sr. Information Architect and Principal Consultant UX at Tech Mahindra Limited
Real-time dashboards provide clear insights into project progress and team velocity
Rally Software is easy to use for Agile project methodology because it follows Scrum and Kanban, helping with sprint planning and backlog management. Rally Software provides real-time dashboards for different kinds of stakeholders and governance, giving clear insights into project progress, team velocity, and potential risks. Backlog management is present in the product, allowing prioritization of tasks. The dashboards provide all types of insights through analytics. Capacity planning helps optimize resource allocation, ensuring balanced workload and realistic sprint commitments for our projects. The solution integrates with GitHub, and we can also integrate with Excel and CI/CD pipelines.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Insurance Company
9%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise14
Large Enterprise110
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

What do you like most about Rally Software?
Rally offers many features that help the management of activities, coordination, alignment and reports, which applies agility across the organization. If I were to highlight a particular feature, i...
What is your experience regarding pricing and costs for Rally Software?
Rally Software is affordable because our customers also prefer it, and I have never heard concerns about pricing preventing us from using this tool.
What needs improvement with Rally Software?
While I'm not heavily involved in project management tools, I am familiar with these tools. One area for improvement might be the rigidity in role and access configurations, which require many proc...
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What do you like most about Smartsheet?
The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
 

Also Known As

CA Agile Central, Rally Enterprise, CA Agile Training, CA Agile Coaching, CA Agile Academy, CA Agile Management , CA ALM
No data available
 

Overview

 

Sample Customers

Physicians Mutual, Harvard Pilgrim HealthCare, Editora Abril, Tata Communications, Level 3 Communications, Seagate, TomTom, Philips, Hiscox, Physicians Mutual, MYOB
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: December 2025.
881,082 professionals have used our research since 2012.