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Red Canary vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
Sentiment score
7.0
Trellix NDR boosts ROI by improving security, reducing response times, and enabling efficient threat management and cost savings.
Any missed detection will definitely be triggered by Red Canary.
Security Analyst - Tier 2
We have probably spent maybe 15% of the time that we were spending on incident investigation and system monitoring, demonstrating a return on investment.
Head of Information Security and Privacy at Ovative Group
Investigations are generally faster because analysts have immediate access to relevant network context instead of manually piecing together information from multiple sources.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
The time was reduced because of the automated detections.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
If a threat can enter any endpoint that is exposed to the internal network, there is a potential gateway for hackers, leading to a loss of production or significant financial impact to the network.
Security Engineer at Digitaltrack
 

Customer Service

Sentiment score
8.7
Users praise Red Canary's excellent service, praising efficient support, thorough incident handling, and effective coordination for swift issue resolutions.
Sentiment score
7.2
Trellix Network Detection and Response support is praised for knowledgeable service, though response times need improvement during severe incidents.
In emergencies, there is an on-call person available to resolve issues immediately.
SOC Analyst at Valorant
Their customer support is excellent.
Head of Information Security and Privacy at Ovative Group
If I need more details about any incident, there is a contact us option to reach an agent.
Security Analyst - Tier 2
The support team was responsive and knowledgeable.
Business development executive at Digitaltrack solution Pvt Ltd
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
They were constantly relaying our message to the engineering team and the engineering team was looping that back to them and then to us.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
Red Canary excels in scalability, smoothly handling large data loads and diverse needs, though some suggest improved pricing for smaller entities.
Sentiment score
8.0
Trellix Network Detection and Response is scalable and reliable, efficiently handling complex configurations and high bandwidth in large networks.
We've been able to connect and throw all of the data that we have access to over to their systems to parse, process, and monitor without issue.
Head of Information Security and Privacy at Ovative Group
The scalability of Trellix Network Detection and Response is easy; I just have to add another license in the same cloud, and I can easily increase the number of endpoints.
Cyber Security Engineer at a retailer with 51-200 employees
Trellix Network Detection and Response has handled that growth while continuing to provide consistency, visibility, threat detection, and investigation capabilities.
Business development executive at Digitaltrack solution Pvt Ltd
The connectors were always out of sync and we have had multiple noise floods from these connectors which were not configured well.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.6
Red Canary is reliable and stable, with users reporting smooth operation and no stability issues despite short-term use.
Sentiment score
8.0
Trellix Network Detection and Response is highly stable and reliable, with minimal downtime and consistently praised by users.
In my day-to-day use, it has consistently provided the visibility and detection capabilities we rely on for security monitoring and investigations.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
In our experience, it has had a positive impact on our production environment and has proven to be a dependable part of our security operations.
Business development executive at Digitaltrack solution Pvt Ltd
I encounter no issues with health or reliability when the recommended specifications are met.
CyberSecurity Architect at a comms service provider with 51-200 employees
 

Room For Improvement

Red Canary should improve pricing, integration, visualizations, multilingual support, features, and consider on-premise options for smaller institutions.
Trellix needs improved customization, integration, and usability in its detection, reporting, and policy management for enhanced user experience.
Red Canary can be improved by continuing to add new features and capabilities.
Head of Information Security and Privacy at Ovative Group
I wish Red Canary could have a graph that shows the endpoint, user, and how it spreads, providing a visual representation to easily identify what happened.
Security Analyst - Tier 2
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
SOC Analyst at Valorant
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
It would be best if Trellix Network Detection and Response sensors were converted into a next-generation firewall with built-in capabilities for routing, switching, and Layer 7 functionality, as most next-generation firewalls today include these features.
Network & Security Lead at Net-International
Regarding needed improvements for Trellix Network Detection and Response, there is always room for enhancement in terms of AI capability to include proactive triggers based on historical data, enabling AI to learn patterns and detect threats before they manifest.
Presales Manager
 

Setup Cost

Enterprise users find Red Canary pricing based on endpoints, with mixed feedback on cost-effectiveness and transparency.
Trellix's pricing is considered competitive but expensive, with straightforward licensing and efficient setup, potentially deterring smaller businesses.
The services are higher priced.
SOC Analyst at Valorant
Trellix Network Detection and Response is an enterprise-grade security solution, so it represents a significant investment, but we believe that the value it provides in terms of threat detection, network visibility, and incident response justifies the cost.
Business development executive at Digitaltrack solution Pvt Ltd
The pricing model is not transparent, as they do not provide pricing ranges upfront, complicating the evaluation of costs across regions.
CyberSecurity Architect at a comms service provider with 51-200 employees
My experience with the pricing, setup cost, and licensing of Trellix Network Detection and Response is that they are very good and affordable for the customer range.
Network & Security Lead at Net-International
 

Valuable Features

Red Canary offers rapid response, real-time threat detection, integration, and automation for enhanced security and compliance efficiency.
Trellix Network Detection and Response enhances security with real-time detection, automation, and integration, reducing manual monitoring by 50%.
Red Canary has impacted my organization positively because we treat any ticket triggered by them as high priority due to the fact that 99 percent of the time it is a true positive.
Security Analyst - Tier 2
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
SOC Analyst at Valorant
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues.
Head of Information Security and Privacy at Ovative Group
Per day we used to have 70 to 80 alerts and those could be reduced up to 40 to 30 a day. This is almost a 40 to 50% decrease.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Trellix Network Detection and Response has positively impacted my organization by addressing performance issues, specifically by offloading heavy traffic inspection and SSL inspection through sensors due to the limitations of the firewall.
Network & Security Lead at Net-International
Visibility is very important as it empowers users to understand what is happening; therefore, detection is one of the strongest features of Trellix Network Detection and Response.
Presales Manager
 

Categories and Ranking

Red Canary
Ranking in Advanced Threat Protection (ATP)
24th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (38th), Managed Detection and Response (MDR) (10th), Risk-Based Vulnerability Management (16th)
Trellix Network Detection a...
Ranking in Advanced Threat Protection (ATP)
10th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Detection and Response (NDR) (7th)
 

Mindshare comparison

As of June 2026, in the Advanced Threat Protection (ATP) category, the mindshare of Red Canary is 1.9%, up from 0.3% compared to the previous year. The mindshare of Trellix Network Detection and Response is 4.1%, up from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Trellix Network Detection and Response4.1%
Red Canary1.9%
Other94.0%
Advanced Threat Protection (ATP)
 

Featured Reviews

JH
Head of Information Security and Privacy at Ovative Group
Gained trusted 24/7 threat coverage and now focus security efforts on architecture and design
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues. The Red Canary team's expertise stands out compared to others I've worked with because their team is organized into smaller pods that support a given number of clients, so they're not just a bevy of operators going around the clock. The teams themselves have coordination and cohesion, and they get to know us. Their integrations into the different platforms and systems that we use all line up with our needs, whereas a number of other platforms offered a different variety of integrations that did not line up with our requirements. Red Canary has positively impacted my organization because I don't have to spend and hire resources to look at logs, which has enabled us to do much more in terms of improving security across the organization. With the freed-up resources, we've been able to implement CSPM, SAST, software testing tooling, and engage much more closely with our developers and engineers to focus on secure architecture and design.
Twinkle Solanki - PeerSpot reviewer
Business development executive at Digitaltrack solution Pvt Ltd
Continuous network insight has improved early threat detection and streamlined investigations
Overall, we have a positive experience with Trellix Network Detection and Response, but like any enterprise security solution, there are areas where it can continue to improve. One area would be user interface and dashboard customization. While the platform provides a lot of valuable information, new users can sometimes face a learning curve when navigating and investigating and creating customized views. More intuitive dashboards would simplify workflows and help analysts access critical information even faster. Another area for improvement is reporting and analytics. The existing reporting capabilities are useful, but more flexibility and customizable reporting options would make it easier to generate executive-level summaries, compliance reports, and operational metrics for different audiences.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
8%
Computer Software Company
8%
Manufacturing Company
16%
Financial Services Firm
13%
Comms Service Provider
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise23
 

Questions from the Community

What needs improvement with Red Canary MDR?
Red Canary can be improved by continuing to add new features and capabilities to what they are looking at, including the types of data they're looking at and the types of systems that they're integ...
What is your primary use case for Red Canary MDR?
My main use case for Red Canary is to ensure I can sleep at night by getting 24/7 coverage by a capable team to investigate any alerts for the systems that we have in place to ensure we don't have ...
What is your experience regarding pricing and costs for FireEye Network Security?
My experience with pricing, setup cost, and licensing for Trellix Network Detection and Response is positive, as the setup process was straightforward, licensing was flexible, and the value deliver...
What needs improvement with FireEye Network Security?
Based on my experience with the solution, I do not see any improvements needed for Trellix Network Detection and Response at present; it might be required in the future, but there is no space to im...
What is your primary use case for FireEye Network Security?
Our main use case for Trellix Network Detection and Response is to maintain oversight of our network traffic and catch any threats or unusual activity as early as possible. Trellix Network Detectio...
 

Also Known As

Red Canary Managed Detection and Response (MDR)
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Red Canary vs. Trellix Network Detection and Response and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.