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Red Canary vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Red Canary improved security ROI by efficiently detecting threats, reducing incident response times, and offering detailed alerts and cost savings.
Sentiment score
7.6
Trellix enhances security and productivity, offering nearly 200% ROI, faster threat detection, and broad client satisfaction.
We have probably spent maybe 15% of the time that we were spending on incident investigation and system monitoring, demonstrating a return on investment.
Head of Information Security and Privacy at Ovative Group
 

Customer Service

Sentiment score
8.7
Red Canary's customer service is highly rated for excellent communication, frequent interactions, and effective emergency response.
Sentiment score
7.2
Trellix Network Detection and Response offers reliable 24/7 support, though some users desire quicker response times during incidents.
In emergencies, there is an on-call person available to resolve issues immediately.
SOC Analyst at Valorant
Their customer support is excellent.
Head of Information Security and Privacy at Ovative Group
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
The customer support for Trellix Network Detection and Response is great.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
7.0
Red Canary is praised for scalability and seamless data integration, suitable for diverse clients, though cost may affect smaller enterprises.
Sentiment score
7.9
Trellix Network Detection and Response offers reliable cloud scalability, supporting diverse industries with high satisfaction despite varied admin support.
We've been able to connect and throw all of the data that we have access to over to their systems to parse, process, and monitor without issue.
Head of Information Security and Privacy at Ovative Group
 

Stability Issues

Sentiment score
8.4
Red Canary is praised for its stable and reliable performance, running smoothly without issues, ensuring user satisfaction.
Sentiment score
7.8
Trellix Network Detection and Response is reliable, with minor issues in performance requiring maintenance and expertise for optimal use.
 

Room For Improvement

Red Canary MDR needs improvements in pricing, language support, system features, and integration to better serve diverse clients.
Trellix Network Detection and Response needs improved customization, integration, reporting, threat intelligence, AI, support, and dashboard visibility.
Red Canary can be improved by continuing to add new features and capabilities.
Head of Information Security and Privacy at Ovative Group
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
SOC Analyst at Valorant
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Setup Cost

Despite higher costs, Red Canary's pricing is considered fair and valuable, enhancing security for enterprises at around $100/device.
Trellix Network Detection and Response is perceived as costly, but valued for effective threat detection and competitive pricing.
 

Valuable Features

<p>Red Canary streamlines MITRE ATT&amp;CK processes, EDR integration, and compliance, enhancing security and resource allocation in key industries.</p>
Trellix excels in zero-day threat detection, automatic responses, and enhancing security infrastructure with user-friendly dashboards and sandboxing.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
SOC Analyst at Valorant
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues.
Head of Information Security and Privacy at Ovative Group
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
Information Security Engineer at Nhq Distribution Ltd
What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Categories and Ranking

Red Canary
Ranking in Advanced Threat Protection (ATP)
24th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Endpoint Detection and Response (EDR) (36th), Managed Detection and Response (MDR) (9th), Risk-Based Vulnerability Management (17th)
Trellix Network Detection a...
Ranking in Advanced Threat Protection (ATP)
17th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
Network Detection and Response (NDR) (13th)
 

Mindshare comparison

As of May 2026, in the Advanced Threat Protection (ATP) category, the mindshare of Red Canary is 1.9%, up from 0.3% compared to the previous year. The mindshare of Trellix Network Detection and Response is 4.1%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Trellix Network Detection and Response4.1%
Red Canary1.9%
Other94.0%
Advanced Threat Protection (ATP)
 

Featured Reviews

JH
Head of Information Security and Privacy at Ovative Group
Gained trusted 24/7 threat coverage and now focus security efforts on architecture and design
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues. The Red Canary team's expertise stands out compared to others I've worked with because their team is organized into smaller pods that support a given number of clients, so they're not just a bevy of operators going around the clock. The teams themselves have coordination and cohesion, and they get to know us. Their integrations into the different platforms and systems that we use all line up with our needs, whereas a number of other platforms offered a different variety of integrations that did not line up with our requirements. Red Canary has positively impacted my organization because I don't have to spend and hire resources to look at logs, which has enabled us to do much more in terms of improving security across the organization. With the freed-up resources, we've been able to implement CSPM, SAST, software testing tooling, and engage much more closely with our developers and engineers to focus on secure architecture and design.
Jose Vargas - PeerSpot reviewer
Agente De Servicios Técnicos at a computer software company with 11-50 employees
Has improved threat detection workflows and supports seamless customer monitoring
The best features Trellix Network Detection and Response offers include very good threat detection, and I believe that it is one of the best XDR tools. For example, ePO and XDR components are very comfortable and similar to many other tools for this type of monitoring, and I have received very good feedback for this tool. What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand. Regarding the features, I think that the integration with other platforms is very comfortable with the customer because we can integrate it with any switch or firewall, and it is comfortable to add this tool. Trellix Network Detection and Response has positively impacted my organization as I have improved my knowledge about detection and response. I have already used some other tools such as CrowdStrike and Umbrella, but Trellix is one of the best that I have tested. I believe that for my organization, Trellix has helped a lot with detection and supported our customers effectively. Trellix Network Detection and Response is a great tool that integrates with a lot of security tools such as Palo Alto, which is a good firewall. If you have these types of tools, your organization would benefit greatly.
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Computer Software Company
8%
Manufacturing Company
7%
Government
7%
Financial Services Firm
14%
Comms Service Provider
12%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise19
 

Questions from the Community

What needs improvement with Red Canary MDR?
Red Canary can be improved by continuing to add new features and capabilities to what they are looking at, including the types of data they're looking at and the types of systems that they're integ...
What is your primary use case for Red Canary MDR?
My main use case for Red Canary is to ensure I can sleep at night by getting 24/7 coverage by a capable team to investigate any alerts for the systems that we have in place to ensure we don't have ...
What do you like most about FireEye Network Security?
We wanted to cross-reference that activity with the network traffic just to be sure there was no lateral movement. With Trellix, we easily confirmed that there was no lateral network involvement an...
What is your experience regarding pricing and costs for FireEye Network Security?
My experience with pricing, setup cost, and licensing for Trellix Network Detection and Response is very great.
What needs improvement with FireEye Network Security?
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat, and I wish it had more actions that you can take to contain the host or move it some...
 

Also Known As

Red Canary Managed Detection and Response (MDR)
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

DuPont, Quanta Services, Microchip Technology, Hopkins Public Schools, Henny Penny, Schumacher Homes
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Red Canary vs. Trellix Network Detection and Response and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.