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Reflect vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Reflect
Ranking in Test Automation Tools
19th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
AI Software Development (42nd), AI Quality Assurance (3rd)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th)
 

Mindshare comparison

As of August 2026, in the Test Automation Tools category, the mindshare of Reflect is 0.8%, up from 0.8% compared to the previous year. The mindshare of SmartBear TestComplete is 5.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.6%
Reflect0.8%
Other93.6%
Test Automation Tools
 

Featured Reviews

reviewer2845779 - PeerSpot reviewer
Gerente De Proyectos at a manufacturing company with 11-50 employees
Automated login and invoice tests have reduced manual effort and now streamline daily workflows
At the moment, I have no complaints about how Reflect could improve. I would not like to add anything else about possible improvements or aspects that could be optimized in the future. I give it a rating of eight because of the help it has given me, but sometimes the test cases do not work well with certain technology. I have already spoken about compatibility improvements with the developers and they told me they are working on it.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reflect has positively impacted my organization by helping to reduce testing time by 80%."
"Runs in different remote machines. We have multiple versions of the software being tested."
"The solution is great as a record and playback tool, and it also has valuable regression testing."
"If a company has an ecosystem and they need to automate the web, desktop, or mobile, then TestComplete is the right tool."
"If a user is testing behavioral actions, then SmartBear is a very good product to go to."
"The most valuable feature of this solution is regression testing tools."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"The solution is mainly stable."
"The ability to run a whole suite of tests automatically (which we did overnight)."
 

Cons

"I give it a rating of eight because of the help it has given me, but sometimes the test cases do not work well with certain technology."
"The artificial intelligence needs to be improved."
"Product is not stable enough and it crashes often."
"Customer Service can be slow to respond to electronic forms of communication and they do not have a way for a customer to speak directly to customer support."
"The integration tools could be better."
"Headless testing would be a big improvement."
"The solution doesn't have a very flexible pricing model."
"Sometimes, TestComplete crashes when attempting to delete over 10 logs."
"Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work."
 

Pricing and Cost Advice

Information not available
"The price is less, compared to other products, such as QTP."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The solution's pricing is too high."
"We have a TestComplete 12 license."
"The option we chose was around $2,000 USD."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"It comes with a high cost."
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Top Industries

By visitors reading reviews
Insurance Company
20%
Manufacturing Company
12%
Educational Organization
12%
Outsourcing Company
10%
Manufacturing Company
13%
Financial Services Firm
10%
Construction Company
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

What needs improvement with Reflect?
At the moment, I have no complaints about how Reflect could improve. I would not like to add anything else about possible improvements or aspects that could be optimized in the future. I give it a ...
What is your primary use case for Reflect?
My main use case for Reflect is test automation. I have a case where I need to automate the login of a tool, and with Reflect, I can automate it for day-to-day use of that test. I can also automate...
What advice do you have for others considering Reflect?
My advice to other professionals considering using Reflect is not to be afraid to try the tool. It is a very useful and easy-to-use tool that is intuitive, and professionals should not be afraid to...
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

Information Not Available
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Tricentis, Katalon Studio, Worksoft and others in Test Automation Tools. Updated: July 2026.
908,800 professionals have used our research since 2012.