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Reflect vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Reflect
Ranking in Test Automation Tools
18th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
AI Software Development (67th), AI Quality Assurance (2nd)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th)
 

Mindshare comparison

As of June 2026, in the Test Automation Tools category, the mindshare of Reflect is 0.8%, up from 0.7% compared to the previous year. The mindshare of SmartBear TestComplete is 5.8%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.8%
Reflect0.8%
Other93.4%
Test Automation Tools
 

Featured Reviews

reviewer2845779 - PeerSpot reviewer
Project Manager at a manufacturing company with 11-50 employees
Automated login and invoice tests have reduced manual effort and now streamline daily workflows
At the moment, I have no complaints about how Reflect could improve. I would not like to add anything else about possible improvements or aspects that could be optimized in the future. I give it a rating of eight because of the help it has given me, but sometimes the test cases do not work well with certain technology. I have already spoken about compatibility improvements with the developers and they told me they are working on it.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reflect has positively impacted my organization by helping to reduce testing time by 80%."
"I changed because I did not have any solutions as close to the real thing as this."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"After TestComplete, we have been able to reduce that time to less than one week."
"The initial set-up was exceedingly simple."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"To me, the Object Browser has proven to be the most valuable feature of this product."
"I tell people it is cheaper than ALM with the same features and better UI."
"My advice to others is: If you're looking for speed, configuration consistency, and accuracy of tests with fantastic results, go get TestComplete."
 

Cons

"I give it a rating of eight because of the help it has given me, but sometimes the test cases do not work well with certain technology."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"More APIs could be added."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"It is very hard to read the test log generated by TestComplete Executor if the log file is very big. TestComplete Executor is a small tool for just running the TestComplete test framework (not for developing)."
"Technical Support: Not so helpful most of the times. They always fail to produce a work around."
"Technical support can be improved by being more efficient in responding to questions."
"Implementation of screen recording during testing (video recording)."
 

Pricing and Cost Advice

Information not available
"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."
"The option we chose was around $2,000 USD."
"It comes with a high cost."
"We have a TestComplete 12 license."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The licensing costs are in the range of $1,000 to $3,000."
"The pricing is pretty reasonable."
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Top Industries

By visitors reading reviews
Insurance Company
21%
Manufacturing Company
12%
Educational Organization
11%
Construction Company
10%
Manufacturing Company
13%
Financial Services Firm
11%
Construction Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

What needs improvement with Reflect?
At the moment, I have no complaints about how Reflect could improve. I would not like to add anything else about possible improvements or aspects that could be optimized in the future. I give it a ...
What is your primary use case for Reflect?
My main use case for Reflect is test automation. I have a case where I need to automate the login of a tool, and with Reflect, I can automate it for day-to-day use of that test. I can also automate...
What advice do you have for others considering Reflect?
My advice to other professionals considering using Reflect is not to be afraid to try the tool. It is a very useful and easy-to-use tool that is intuitive, and professionals should not be afraid to...
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

Information Not Available
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Tricentis, Katalon Studio, Worksoft and others in Test Automation Tools. Updated: June 2026.
900,644 professionals have used our research since 2012.