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Reflect vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Reflect
Ranking in Test Automation Tools
18th
Average Rating
8.0
Reviews Sentiment
8.0
Number of Reviews
1
Ranking in other categories
AI Software Development (67th), AI Quality Assurance (2nd)
SmartBear TestComplete
Ranking in Test Automation Tools
6th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Functional Testing Tools (8th), Regression Testing Tools (5th)
 

Mindshare comparison

As of June 2026, in the Test Automation Tools category, the mindshare of Reflect is 0.8%, up from 0.7% compared to the previous year. The mindshare of SmartBear TestComplete is 5.8%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.8%
Reflect0.8%
Other93.4%
Test Automation Tools
 

Featured Reviews

reviewer2845779 - PeerSpot reviewer
Project Manager at a manufacturing company with 11-50 employees
Automated login and invoice tests have reduced manual effort and now streamline daily workflows
At the moment, I have no complaints about how Reflect could improve. I would not like to add anything else about possible improvements or aspects that could be optimized in the future. I give it a rating of eight because of the help it has given me, but sometimes the test cases do not work well with certain technology. I have already spoken about compatibility improvements with the developers and they told me they are working on it.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reflect has positively impacted my organization by helping to reduce testing time by 80%."
"This application is helping a lot in regression testing."
"The most valuable feature is the integration with Azure DevOps."
"The solution is mainly stable."
"It's a really good product with minimal issues."
"My advice to others is: If you're looking for speed, configuration consistency, and accuracy of tests with fantastic results, go get TestComplete."
"This has allowed us to make significant product changes, new server deployments, and hosting changes with high confidence."
"TestComplete fits almost almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications, making it an amazing feature for companies that want to automate UI tests on each application built in-house."
"Technical support is excellent, and if you reach out to them, they will get back to you within 24 hours."
 

Cons

"I give it a rating of eight because of the help it has given me, but sometimes the test cases do not work well with certain technology."
"LoadComplete could be a little more user-friendly, but is still better than LoginVSI."
"There often are issues with web test execution."
"It seems to crash once every two to three months."
"Technical Support: Not so helpful most of the times. They always fail to produce a work around."
"We did not maximize our ROI until we put somebody full-time on our TestComplete endeavours. The tool does have a learning curve, and it wasn't until we had an in-house expert on it that we began to see the benefits of automated testing over traditional QA roles."
"I would like to see improved language support, with Python being my first choice."
"The solution’s customer support should be improved."
"This tool is also very expensive compared to the similar tools in the market. Price needs to be affordable."
 

Pricing and Cost Advice

Information not available
"We have a TestComplete 12 license."
"It is approximately $6,000 a year."
"SmartBear TestComplete is an expensive tool."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"The solution's pricing is too high."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
"The pricing is a little above average — it could be lower."
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Top Industries

By visitors reading reviews
Insurance Company
21%
Manufacturing Company
12%
Educational Organization
11%
Construction Company
10%
Manufacturing Company
13%
Financial Services Firm
11%
Construction Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

What needs improvement with Reflect?
At the moment, I have no complaints about how Reflect could improve. I would not like to add anything else about possible improvements or aspects that could be optimized in the future. I give it a ...
What is your primary use case for Reflect?
My main use case for Reflect is test automation. I have a case where I need to automate the login of a tool, and with Reflect, I can automate it for day-to-day use of that test. I can also automate...
What advice do you have for others considering Reflect?
My advice to other professionals considering using Reflect is not to be afraid to try the tool. It is a very useful and easy-to-use tool that is intuitive, and professionals should not be afraid to...
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
What is your primary use case for SmartBear TestComplete?
We are using SmartBear TestComplete ( /products/smartbear-testcomplete-reviews ) for automation over applications.
 

Overview

 

Sample Customers

Information Not Available
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about Tricentis, Katalon Studio, Worksoft and others in Test Automation Tools. Updated: June 2026.
900,644 professionals have used our research since 2012.