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Reltio Cloud vs SAP Master Data Governance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Reltio Cloud
Average Rating
8.2
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Cloud Master Data Management (MDM) (2nd), AI Data Analysis (4th), AI Customer Experience Personalization (8th)
SAP Master Data Governance
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Master Data Management (MDM) Software (2nd), Data Governance (17th)
 

Mindshare comparison

While both are Data Integration and Access solutions, they serve different purposes. Reltio Cloud is designed for Cloud Master Data Management (MDM) and holds a mindshare of 10.3%, down 16.9% compared to last year.
SAP Master Data Governance, on the other hand, focuses on Master Data Management (MDM) Software, holds 7.9% mindshare, down 21.0% since last year.
Cloud Master Data Management (MDM) Mindshare Distribution
ProductMindshare (%)
Reltio Cloud10.3%
Informatica Intelligent Data Management Cloud (IDMC)18.6%
Semarchy xDM14.3%
Other56.8%
Cloud Master Data Management (MDM)
Master Data Management (MDM) Software Mindshare Distribution
ProductMindshare (%)
SAP Master Data Governance7.9%
Semarchy xDM11.5%
TIBCO EBX9.5%
Other71.1%
Master Data Management (MDM) Software
 

Q&A Highlights

it_user545286 - PeerSpot reviewer
Principal Software Systems Engineer at a tech services company with 5,001-10,000 employees
Dec 09, 2016
 

Featured Reviews

reviewer2826747 - PeerSpot reviewer
Data Domain Lead at a government with 10,001+ employees
Unified data has created trusted golden records but complex AI matching still needs clearer control
Reltio Cloud has greatly enhanced our data management, and I acknowledge there are areas where our team continues to face challenges. Specifically, the AI-based matching feature operates like a black box, making it difficult to understand why certain records are matched or not matched accurately. If there could be better visual debugging and clarity regarding why records are matched, it would significantly aid our decision-making process. The technical configuration, particularly regarding data models and rule matching, can be overly complex for business users, hence a more user-friendly approach, with simplified guidelines, would be incredibly beneficial. Additionally, data stewardship can present complexities, and clearer actions can facilitate addressing these challenges. Performance issues can arise with larger data models and numerous data sources impacting system use, hence enhancements in optimization and ready-to-use features for complex configurations are essential. Pricing can also be convoluted; therefore, a clearer cost model would aid users in comprehending the structure. While data lineage has its merits, it is complex to interpret; thus, improved visualization would greatly benefit users. Ultimately, technical complexity emerges as the primary challenge we face, revealing opportunities for improvement.
reviewer2402049 - PeerSpot reviewer
Governance / Data Governance Initiative Advisory And Strategy Leadership at a consultancy with 1-10 employees
Centralized master data has improved quality and now supports consistent global governance
Regarding what SAP can do better in SAP Master Data Governance, they have an entire roadmap of constant improvements since they deployed the product, always adding new business functionality and add-ons. Each company may have different feedback, wishing for certain features. The essence of SAP Master Data Governance is to provide structure, and from my standpoint, it offers a pretty good structure. There will always be areas for improvement; for example, when I deployed it a few years ago, their approach to internal orders for finance was still new, and they were figuring out how it would work based on organizational requirements. The financial data objects are straightforward, but financial statements are a bit more challenging. It is not a one-time deployment; it requires ongoing investment in user and product knowledge, and you need to weigh the pros and cons of any IT solution. I often advise clients to walk before they run because establishing hierarchies requires having a designed structure before implementation, though you can add that later. For additional functions in SAP Master Data Governance, it is interesting because on my project, we are already using AI technology for data cleansing before records are entered into SAP Master Data Governance. It would be beneficial to have the Dun & Bradstreet add-on within SAP Master Data Governance. However, one must remember that for AI to work effectively, it requires good data. Without that, AI does not make a difference. SAP Master Data Governance will always require a human perspective, especially to identify duplicate records. While SAP Master Data Governance provides technical capabilities for identifying potential duplicates based on searches, it requires human oversight due to the complexity of analyzing data fields. I believe integrating AI into the product could work, particularly after a solid data migration, which ensures that the records are reliable before utilizing AI for analytics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Reltio Cloud offers advantages over competitors, including a dashboard with a good amount of detail that looks significantly better than Informatica or Stibo."
"The matching feature of Reltio Cloud is highly effective compared to many other tools available. Additionally, it is almost ready to use out-of-the-box, reducing the implementation time."
"The cloud feature is very beneficial, and the scalability performance feature is excellent."
"There are default limitations and considerations. For instance, Reltio can store a maximum of 200 values for a single attribute. If your data exceeds this limit, you can request Reltio support to increase the limit. However, be aware that increasing this limit may impact performance, potentially slowing down data loading times."
"It is very easy to learn. The"
"It is a scalable product, and the scalability is good. We can configure users."
"We can store the data and enrich it from multiple sources."
"Reltio Cloud has positively impacted my organization because we were able to promote our data and sell data to our customers."
"The product is easy to use and is beneficial from a data governance perspective."
"SAP Master Data Governance provides significant benefits to the user; it is an expensive product, but if it is designed and deployed well, it expedites an enormous amount of effort and time."
"It has helped standardise processes, enforcing strict workflow and audit control, as well as controlling data input, and reducing duplicates."
"This is a high-quality solution and provides for proper governance, is user-friendly, and enables us to get a lot of customized reports and personalized data so there is no need to have different applications to check data quality."
"The new workflow engine is based on the web app rather than the Java-based approach."
"SAP Master Data Governance is a customizable solution and is flexible."
"The main purpose of SAP Master Data Governance is maintaining a single source of truth for enterprise data, and it helps a lot and works quite well."
"The product is very useful in terms of building master data and in terms of our code."
 

Cons

"Initially, the UI was limited in features."
"What could be improved about Reltio Cloud was minimal."
"The customer support is adequate, but not exceptional."
"Ultimately, technical complexity emerges as the primary challenge we face, revealing opportunities for improvement."
"The solution's UI could be enhanced, and its record filtering could be expanded."
"We need manual data modeling and configuration to tailor the platform to our requirements."
"The deployment is difficult."
"Reltio Cloud could be improved in two specific areas. Firstly, the API capability needs to be enhanced, as when utilizing the REST API and posting a significant amount of data, there are multiple rejections from the MDM side. This can be due to the MDM server not responding or being unable to process the request. Therefore, I suggest that the API capacity should be increased to handle larger amounts of data. Additionally, I have noticed that the response time from the servers can take up to a minute or a few seconds, which can be improved for a faster response time."
"RiverFront is a more modern and cost-effective solution compared to MDG. It is flexible and designed to handle big data, which MDG does not support well."
"I would like to see harmonizing with some of the external third-party products so that it will all be within SAP."
"The platform's pricing needs improvement."
"The UI could improve by being more neat and clean. Sometimes users find it difficult to use it."
"The implementation could be easier."
"What SAP needs to do for this product is to improve the user-friendliness of the dashboard to make sure they are going to have a more user-friendly product in the future."
"The product is not user-friendly."
"I'd like to see more flexibility which is currently lacking."
 

Pricing and Cost Advice

Information not available
"The cloud solution is subscription-based, it is paid monthly or quarterly. If the solution is on-premises, it is a one-time fee. As far as I am aware there are no additional costs."
"The pricing is a bit too high."
"The licensing cost is reasonable."
"The solution is costly."
"SAP Master Data Governance is a licensed product. While there might be no upfront cost for the MDG component itself, you still need to pay for user authorizations."
"SAP Master Data Governance is an expensive solution."
"The product is too expensive."
"SAP Master Data Governance is an expensive product."
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Answers from the Community

it_user545286 - PeerSpot reviewer
Principal Software Systems Engineer at a tech services company with 5,001-10,000 employees
Dec 9, 2016
Dec 9, 2016
Riversand technology is leader in the MDM space and makes a product called MDMcenter. Gartner and Forrester put these guys in a leader and visionary quadrant topping Informatica, oracle, and sap. They have a product used by many fortune 1000s and multinational companies. I have rolled out MDM solutions for a bunch of customers using different platforms and Riversand's is the best. They hav...
2 out of 7 answers
it_user348246 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Dec 8, 2016
If you buy InfoSphere MDM Domain Hub Standard Edition you can use following products: IBM Process Server Standard v8.5.6 IBM Process Server Standard for Non-production Environment v8.5.6 IBM Process Center Standard v8.5.6 IBM Process Designer v8.5.6 IBM Content Integrator v8.6 IBM DB2 Enterprise Server Edition v10.5 IBM Cognos Business Intelligence V10.2.2.0 IBM InfoSphere Information Server Enterprise v11.5 IBM Integration Bus Healthcare Pack v3.0.0.0 IBM Integration Bus Express Edition v9.0.0.3 IBM Watson Explorer v10.0 IBM Rational Application Developer for WebSphere Software v9.5 IBM WebSphere Application Server Network Deployment v8.5.5 IBM WebSphere Application Server Base v8.5.5 IBM WebSphere MQ v8.0 IBM WebSphere Portal Server v8.5 IBM Installation Manager & IBM Packaging Utility for Rational Software Development Platform v1.8 IBM Security Directory Server v6.4.0.0 For IBM InfoSphere Master Data Management Enterprise Edition you can use also: IBM InfoSphere Big Match for Hadoop v11.5 InfoSphere Information Server contains both DataStage (ETL engine) and QualityStage (DQ components which are fully integrated with ETL). You could always check which products are provided in license on Software License Portal (http://www-03.ibm.com/software/sla/sladb.nsf/search)
it_user311469 - PeerSpot reviewer
Works with 10,001+ employees
Dec 8, 2016
Will do but can you help me out with my groceries for this week ? ( please stop sending me these emails. I am a professional not a volunteer) Sent from my iPhone
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
7%
Manufacturing Company
13%
Financial Services Firm
9%
Computer Software Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise13
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise23
 

Questions from the Community

What needs improvement with Reltio Cloud?
In future updates of Reltio Cloud, I would like to see features such as AI for match and merge, which can create predefined AI address doctors and match and merge for customer data, easily integrat...
What is your primary use case for Reltio Cloud?
I use Reltio Cloud for customer data management, specifically for C-MDM purposes.
What advice do you have for others considering Reltio Cloud?
Reltio Cloud was not purchased through AWS Marketplace or directly from the vendor. It was already available in my company at that time, so I used the system to showcase its capabilities. What coul...
What is your experience regarding pricing and costs for SAP Master Data Governance?
The challenge with SAP MDG is not only the cost but the resources. The skills required are niche in the market, and while you can purchase the product either one time or on a subscription basis, th...
What needs improvement with SAP Master Data Governance?
Regarding what SAP can do better in SAP Master Data Governance, they have an entire roadmap of constant improvements since they deployed the product, always adding new business functionality and ad...
What is your primary use case for SAP Master Data Governance?
I am currently working with data governance and then advisory and expert for SAP Master Data Governance.
 

Also Known As

No data available
SAP MDG, SAP Data Governance
 

Overview

 

Sample Customers

iMiDiA, Slalom, MeritDirect, Cognizant
Convergent IS, CHIO Aachen, Dell, Hamburg Port Authority (HPA), City of Boston, Mozzart, Mitsui Knowledge Industry (MKI), AOK Bundesverband, eBay
Find out what your peers are saying about Informatica, Reltio, TIBCO and others in Cloud Master Data Management (MDM). Updated: April 2026.
893,221 professionals have used our research since 2012.