

Salesforce Platform and Temenos Quantum compete in the tech solutions category for enterprise platforms. Salesforce Platform seems to have the upper hand in support and community, while Temenos Quantum is preferred for its comprehensive features and value.
Features: Salesforce Platform offers extensive customization options, strong third-party integration capabilities, and a user-friendly interface. Temenos Quantum provides superior cross-platform functionality, enhanced analytics tools, and robust security features.
Room for Improvement: Salesforce Platform users mention the need for less complex customization, better integration of new features with existing ones, and improved mobile experience. Temenos Quantum feedback highlights the necessity for a more intuitive interface, improved documentation to ease the learning curve, and faster performance of the system.
Ease of Deployment and Customer Service: Salesforce Platform users highlight the straightforward deployment process and active community support. Temenos Quantum users report a steeper initial setup but commend the platform’s responsive customer service and detailed guidance.
Pricing and ROI: Salesforce Platform is noted for its scalable pricing structure, making it accessible for various business sizes, with clear and measurable ROI. Temenos Quantum, while higher-priced, is seen as a worthwhile investment due to its extensive features and long-term gains, reflecting positively on its ROI.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.
We are using it globally in thirty countries.
Salesforce Platform is absolutely scalable for us.
Salesforce's scalability was not a problem.
We have never had any problems with it.
It is definitely very stable.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
If I need to gain access to a specific feature within Salesforce Platform, it should point me to who in my organization manages it.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Using AI extensively to make the platform easier to use would also be beneficial.
It is on the expensive side, unfortunately.
Salesforce Platform may be on the expensive side.
The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
| Product | Mindshare (%) |
|---|---|
| Salesforce Platform | 6.3% |
| Temenos Quantum | 8.6% |
| Other | 85.1% |


| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 26 |
| Large Enterprise | 39 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
Salesforce Platform offers a flexible, scalable CRM solution with user-friendly customization, robust mobile access, seamless third-party integration, and real-time data visibility, making it ideal for businesses to manage customer relationships and drive marketing efforts efficiently.
Salesforce Platform delivers comprehensive CRM capabilities with a focus on customization and integration with third-party tools. Users benefit from a robust mobile app, global reach, and the ability to handle diverse business requirements through scalable infrastructure. Automated workflows and dashboards enhance productivity, while detailed reporting and analytics support targeted marketing and data-driven decision-making. Despite the strengths, areas for improvement include search capabilities, data storage affordability, and user interface simplification. Users also seek better automation and AI-based features alongside quicker support services and more intuitive documentation.
What are the notable features of Salesforce Platform?In industries like sales, marketing, and project management, Salesforce Platform is a trusted tool for CRM, lead tracking, and process standardization. Its versatile nature makes it valuable for roles focusing on communication management, opportunity tracking, and sales forecasting, delivering tailored insights for enhanced customer interactions.
Temenos Quantum is a versatile platform designed for mobile and web development, offering robust security and customizability. It simplifies integration with databases and systems, facilitating cross-platform application creation while supporting mobile, desktop, and kiosk interfaces.
Temenos Quantum serves cross-platform mobile app development, supporting a unified codebase for iOS, Android, and Windows. It caters to banks for core banking and financial applications, enhancing retail operations and customer interfaces. Kony Studio allows easy development with prebuilt templates, visual design tools, and JavaScript ES6 compatibility, streamlining B2B and B2C app creation and API integration.
What are the key features?Organizations leverage Temenos Quantum in banking, finance, and retail industries, focusing on app development for internal tools, customer interactions, and operational efficiency. Its ability to streamline processes, integrate third-party systems, and support a secure environment makes it highly applicable across sectors.
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